With a stay at Residencia Polanco in Mexico City (Polanco), you'll be within a 5-minute drive of Paseo de la Reforma and Angel of Independence Monument. .This hotel is 0.4 mi (0.6 km) from Avenida Presidente Masaryk and 3.7 mi (6 km) from Palacio de Bellas Artes.
What's nearby
Avenida Presidente Masaryk - 7 min walk - 0.4 miles
Embassy of Canada - 12 min walk - 0.7 miles
Spanish Consulate General - 12 min walk - 0.7 miles
National Museum of Anthropology - 17 min walk - 0.9 miles
Paseo de la Reforma - 19 min walk - 1.0 mile
Getting around
Mexico City Buenavista Station - 7 min drive
Polanco Station - 10 min walk
Benito Juarez International Airport (MEX) - 27 min drive
Restaurants
La Docena - 3 min walk
Siembra Tortilleria - 1 min walk
SiembraTortilleria/Comedor - 1 min walk
La Posada del Sancho - 4 min walk
Casa Elefante - 1 min walk
About this property
Residencia Polanco
Residencia Polanco offers 14 accommodations with complimentary toiletries. Housekeeping is provided daily.
Make yourself at home in one of the 14 guestrooms.
The front desk is staffed during limited hours. Free self parking is available onsite.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Accessibility
No elevator
Room amenities
Bathroom
Free toiletries
Entertainment
TV
More
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 9:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Residencia Polanco Hotel
Residencia Polanco Mexico City
Residencia Polanco Hotel Mexico City
Residencia Polanco Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 20 out of 60 reviews
10 - Excellent
20
Rating 8 - Good. 18 out of 60 reviews
8 - Good
18
Rating 6 - Okay. 5 out of 60 reviews
6 - Okay
5
Rating 4 - Poor. 10 out of 60 reviews
4 - Poor
10
Rating 2 - Terrible. 7 out of 60 reviews
2 - Terrible
7
7.6/10
Cleanliness
6.8/10
Staff & service
6.8/10
Amenities
7.4/10
Property conditions & facilities
Reviews
10/10 Excellent
Brian
Nov 3, 2025
Brian
Stayed 2 nights in Nov 2025
8/10 Good
Magdalin
Traveled with family
Feb 20, 2025
Liked: Cleanliness
The big issue was not hot water, the water was extremely cold
The price and the area is the only good thing about it. Very noisy.
Glenda
Stayed 2 nights in Nov 2024
6/10 Okay
Belkys
Sep 29, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Todo muy bien la atención de él frondas excelente lo único es el aseo de los baños pésimo mucho moho le aconsejaría en la habitación una nevera pequeña lo demás excelente les aconsejo
EiPMILSAM
At first it seemed to be okay, but then the bedsheets were dirty, smelled like soiled, we ended up using sheets I had in my bags, there was no hot water, my daughter found a big bug not sure was a cockroach. Not to be mean but it needs more maintenance.
Muy buena relación calidad precio, si ocupas cualquier cosa son accesibles , recomiendo como opción budget hotel para un fin de semana o llegada corta a cdmx
Leopoldo Antonio
Stayed 2 nights in Jun 2022
4/10 Poor
Gianmary
Mar 21, 2022
Gianmary
Stayed 1 night in Mar 2022
2/10 Terrible
Rafael
Business traveler
Nov 19, 2025
Disliked: Staff & service
las instalaciones muy viejas y descuidadas, pésimo servicio, lo quieren hacer muy europeo pero les falta mucho para eso.
Todo bien, la estancia fue para lo que es, dormir, cumple su funcion
hugo
Stayed 1 night in Nov 2024
2/10 Terrible
Isai
Oct 16, 2024
Isai
Stayed 2 nights in Oct 2024
6/10 Okay
Arturo
Sep 19, 2024
Disliked: Staff & service
No hay personal de recepción
Arturo
Stayed 1 night in Sep 2024
2/10 Terrible
Ana Paula
Traveled with partner
Sep 17, 2024
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
El personal terrible, jamás me dieron el código para el estacionamiento y se quedó encerrado mi coche tuve que regresar por el al día siguiente por error del personal