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Portonovo Hotel & Suites

3.0 star property

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Photo gallery for Portonovo Hotel & Suites

Master Suite | Jetted tub
Front of property
Breakfast, lunch, dinner served; international cuisine
Master Suite | Jetted tub
Master Suite | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
$60
$50 nightly
$60 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

View in a map
Mexico City
  • Place, Parque Delta
    ‪5 min walk‬
  • Place, National Medical Center (Siglo XXI)
    ‪9 min walk‬
  • Place, World Trade Center Mexico City
    ‪7 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, free WiFi

Standard Room

7.6 out of 10
Good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Jetted tub

Master Suite

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Desk, free WiFi

Junior Suite

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard

Desk, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Triple Suite Junior with Flat-Screen TV

Desk, free WiFi

Triple Suite Junior with Flat-Screen TV

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3

View all photos for Triple Room Master

Lobby

Triple Room Master

  • Sleeps 3

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About the neighborhood

Mexico City

With a stay at Portonovo Hotel & Suites in Mexico City (Benito Juarez), you'll be within a 5-minute drive of World Trade Center Mexico City and Angel of Independence Monument. .This hotel is 2.3 mi (3.7 km) from Paseo de la Reforma and 3.1 mi (4.9 km) from Palacio de Bellas Artes.

What's nearby

  • Parque Delta - 5 min walk - 0.3 miles
  • National Medical Center (Siglo XXI) - 9 min walk - 0.5 miles
  • Blackberry Auditorium - 14 min walk - 0.8 miles
  • Mexico Park - 17 min walk - 0.9 miles
  • World Trade Center Mexico City - 7 min drive - 2.1 miles

Getting around

  • Mexico City Buenavista Station - 8 min drive
  • Medical Center Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 19 min drive

Restaurants

  • ‪Los Esquites De Obrero Mundial - ‬3 min walk
  • ‪Deseo Café - ‬3 min walk
  • ‪Tacos Don Frank - ‬3 min walk
  • ‪Las Quekas De Martita - ‬3 min walk
  • ‪LA SECINA - Antojería de barrio - ‬3 min walk

About this property

Portonovo Hotel & Suites

Portonovo Hotel & Suites offers 85 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 85 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Enjoy international cuisine at Grove, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Grove - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 100 to 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grove

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
  • Rollaway bed fee: MXN 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Portonovo Hotel Mexico City
Portonovo Mexico City
Portonovo Hotel
Portonovo Hotel Suites
Portonovo Hotel & Suites Hotel
Portonovo Hotel & Suites Mexico City
Portonovo Hotel & Suites Hotel Mexico City

Portonovo Hotel & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 465 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Leddys, Union city

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La habitacion limpias, las camas nada comodas y las almohadas muy viejas, el personal muy atento...bueno para viaje de negocios.
Stayed 3 nights in Nov 2025

10/10 Excellent

Genaro

Stayed 4 nights in Nov 2025

10/10 Excellent

Weixin

Stayed 1 night in Nov 2025

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the first time I’ve stayed in a hotel in Mexico that is truly disgusting and really disappointing. I just hope that if anyone is thinking about staying at this hotel because of the price, they don’t do it and read the reviews first. The hotel is dirty, full of cockroaches, has very poor service, and I’m very disappointed with it.
Stayed 1 night in Nov 2025

6/10 Okay

Martha

Liked: Cleanliness, staff & service
Disliked: Amenities
Warm showers and ok but bare minimum essentials! Could make guests be more comfortable providing cups water coffee maker and upgrading linens. Otherwise it was fair
Stayed 5 nights in Oct 2025

2/10 Terrible

Francisco

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquí tienes la traducción al inglés: The hotel is very infested with cockroaches. I told them that the room they gave me had a lot of cockroaches and asked them to change my room for that reason and give me another one without cockroaches. But it turned out to be the same, and it’s terrible to stay in rooms full of insects. The sad thing is that in Mexico they don’t give you a refund, which is very disappointing in the country I love.
Stayed 1 night in Oct 2025

6/10 Okay

Oscar David

Stayed 4 nights in Oct 2025

8/10 Good

José Alejandro

Stayed 1 night in Sep 2025

10/10 Excellent

Norma

Stayed 1 night in Sep 2025

10/10 Excellent

Genaro Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good. I strongly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

MARTHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gustavo

Stayed 6 nights in Jul 2025

4/10 Poor

René

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort

Muy buena opción.

La estancia fue muy cómoda; la temperatura de la habitación, la limpieza del cuarto, de la cama. Quizá el baño podría mejorar en la limpieza del piso. En general muy bien la estancia y el servicio.
Stayed 2 nights in Jul 2025

8/10 Good

Morena, Palmdale

Liked: Cleanliness, staff & service, property conditions & facilities
affordable,. clean and the restaurant it is nice.
Stayed 3 nights in Jun 2025

8/10 Good

Oscar Alfonso

Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Alecks

Stayed 3 nights in Apr 2025

10/10 Excellent

James

Stayed 5 nights in May 2025

8/10 Good

Samuel

Traveled with family
One of those nice oases you can periodically find in a sea unpleasantness.
Stayed 1 night in May 2025

8/10 Good

Adolfo G

Todo bien salvo las almohadas.
Stayed 1 night in Apr 2025

6/10 Okay

Sheng Shin

Business traveler
Stayed 4 nights in Feb 2025

8/10 Good

Esteban, Winston Salem

Stayed 4 nights in Apr 2025

6/10 Okay

Juan, CAMARILLO

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Place needs lots of work,

10/10 Excellent

Waltraud

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025