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The Paragon Hotel Mexico City Santa Fe By Accor

4.5 star property

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Photo gallery for The Paragon Hotel Mexico City Santa Fe By Accor

Down comforters, minibar, in-room safe, desk
View from room
Restaurant
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
$142
$119 nightly
$142 total
Total with taxes and fees
Jan 31 - Feb 1

Explore the area

View in a map
Juan Salvador Agraz 97, Ave Real, Santa Fe, Mexico City, 05348
  • Place, Santa Fe Center Mall
    ‪7 min walk‬
  • Place, Parque La Mexicana
    ‪7 min walk‬
  • Place, Centro Medico ABC Santa Fe
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪55 min drive‬

Room options

View all photos for Executive Studio Suite, 1 King Bed, Balcony

Executive Studio Suite, 1 King Bed, Balcony | Down comforters, minibar, in-room safe, desk

Executive Studio Suite, 1 King Bed, Balcony

  • City view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (High Floor)

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds (High Floor)

  • City view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Executive Room, 1 King Bed

Premier Executive Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Premier Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Executive Room, 2 Queen Beds

Premier Executive Room, 2 Queen Beds | Down comforters, minibar, in-room safe, desk

Premier Executive Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed | Down comforters, minibar, in-room safe, desk

Executive Studio Suite, 1 King Bed

  • City view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Interior
Hyatt House Mexico City/Santa Fe
  • Pool
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  • Free WiFi
4.5 out of 5, Wonderful, 1,002 reviews
$81 nightly
The price is $97
Feb 8 - Feb 9
Total with taxes and fees
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About the neighborhood

Mexico City

Located in Mexico City (Santa Fe), The Paragon Hotel Mexico City Santa Fe By Accor is within a 10-minute walk of Santa Fe Center Mall and Parque La Mexicana. .This luxury hotel is 0.6 mi (0.9 km) from Centro Medico ABC Santa Fe and 1.5 mi (2.4 km) from KidZania Santa Fe.

What's nearby

  • Santa Fe Center Mall - 7 min walk - 0.4 miles
  • Parque La Mexicana - 7 min walk - 0.4 miles
  • Centro Medico ABC Santa Fe - 10 min walk - 0.6 miles
  • KidZania Santa Fe - 12 min walk - 0.7 miles
  • Ciudad de los Ninos - 12 min walk - 0.7 miles

Getting around

  • Santa Fé Station - 3 min drive
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 52 min drive

Restaurants

  • ‪One o One - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪AC Hotels Marriott Santa Fe - ‬1 min walk
  • ‪Cielito Querido - ‬1 min walk
  • ‪Novorigen - ‬2 min walk

About this property

The Paragon Hotel Mexico City Santa Fe By Accor

Luxury hotel with a restaurant, 7-minute walk to Santa Fe Center Mall
The Paragon Hotel Mexico City Santa Fe By Accor offers 117 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 117 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 7 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Paragon Hotel Mexico City Santa Fe By Accor has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 7.22 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 19.16 for adults and USD 9.72 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 27 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 33.33 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.16 for adults and USD 9.72 for children
  • Covered valet parking fee: USD 7.22 per night (in/out privileges)
  • Pet fee: USD 33.33 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

The Paragon Hotel Mexico City Santa Fe By Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 748 out of 1001 reviews
Rating 8 - Good. 150 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alejandro, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff tries extra hard to make your experience comfortable and memorable.
Stayed 3 nights in Oct 2025

8/10 Good

Stephane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Lilia

Stayed 1 night in Sep 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Sep 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Business friendly and convenient hotel
Stayed 6 nights in Sep 2025

10/10 Excellent

Karent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my to go hotel we love it!!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jay

Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is almost perfect. The only inconvenience I found was the nearby highway noise. Although my room was in the 35th floor, the noise of the vehicles passing through was a bit annoying.
Stayed 1 night in Sep 2025

10/10 Excellent

Raymundo

Stayed 1 night in Jul 2025

10/10 Excellent

Juncheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Liliana

Stayed 1 night in Jul 2025

8/10 Good

Kevin Paul, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful warm comfortable rooms. Was let down by the food in the restaurant. The pasta is forgettable, as was the breakfast. I think they could do much better. The other hotels in the area have far better food options and quality. This was a surprise for such a fine hotel.
Stayed 1 night in Jul 2025

6/10 Okay

JAIME

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Se esta descuidando el mantenimiento, colchón ya muy deteriorado por uso, faltaba una lampara de buro, increíble que no tengan Smart TV´s
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Jun 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, prices and great staff. If you need to be in the Santa Fe area of Mexico City for business or pleasure this hotel is perfect.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

Roseline

Stayed 2 nights in Jun 2025

8/10 Good

Juan

Stayed 2 nights in May 2025

6/10 Okay

Teresa, College Station

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not hot water to shower. Disappointing
Stayed 2 nights in May 2025

10/10 Excellent

Fer

Liked: Cleanliness, amenities
Everything was great !
Stayed 1 night in May 2025

10/10 Excellent

Raymundo

Stayed 2 nights in May 2025

10/10 Excellent

RACHELLE, City of industry

Stayed 7 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025