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Orchid House Mexico City

4.5 star property

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Photo gallery for Orchid House Mexico City

Hallway
Hallway
Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar
Exterior
Staircase

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, National Museum of Anthropology
    ‪7 min walk‬
  • Place, Paseo de la Reforma
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(18 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite, 1 King Bed, Bathtub

Master Suite, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, minibar

Master Suite, 1 King Bed, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, Bathtub

Superior Suite, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Suite, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Mexico City (Polanco), Orchid House Mexico City is within a 5-minute drive of Paseo de la Reforma and Chapultepec Park. .This luxury hotel is 1.6 mi (2.5 km) from Angel of Independence Monument and 3.8 mi (6.1 km) from World Trade Center Mexico City.

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.1 miles
  • Embassy of Canada - 2 min walk - 0.1 miles
  • National Museum of Anthropology - 7 min walk - 0.4 miles
  • Paseo de la Reforma - 8 min walk - 0.5 miles
  • Parque Zoologico de Chapultepec - 9 min walk - 0.5 miles

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Polanco Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Tierra Garat - ‬3 min walk
  • ‪Cabanna Restaurant - ‬3 min walk
  • ‪El Califa - ‬2 min walk
  • ‪Corporativo Masaryk #111 - ‬3 min walk
  • ‪Sushi Roll Mazaryk - ‬3 min walk

About this property

Orchid House Mexico City

Adults-only hotel with a rooftop terrace and spa services
Orchid House Mexico City offers 17 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 17 individually decorated guestrooms, featuring minibars and Smart televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax and unwind with massages and facials. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at Aura, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7:30 AM to noon.
Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and noon.
Aura - This restaurant specializes in Italian cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (USD 7.15 per day)

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aura

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Covered self parking fee: USD 7.15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Orchid House Hotels Hotel Mexico City
Orchid House Hotels Hotel
Orchid House Polanco Hotel
Orchid House Hotel
Orchid House Polanco
Hotel Orchid House Polanco Mexico City
Mexico City Orchid House Polanco Hotel
Hotel Orchid House Polanco
Orchid House Polanco Mexico City
Orchid House Hotels
Orchid House
Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City

Orchid House Mexico City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 316 out of 427 reviews
Rating 8 - Good. 74 out of 427 reviews
Rating 6 - Okay. 21 out of 427 reviews
Rating 4 - Poor. 9 out of 427 reviews
Rating 2 - Terrible. 7 out of 427 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeramy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a nice and quiet area of Polanco. Wonderful staff. Nice room with a great bed. Hotel is an old big home renovated into a hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect quiet location. Breakfast pretty minimal. Excellent friendly staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Israel Ivan

Stayed 2 nights in Oct 2025

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was served by 2 very friendly people. Rooms were very clean There are many excellent restaurants in the neighborhood within easy walking distance. The Orchids are beautiful and well cared for
Stayed 4 nights in Oct 2025

10/10 Excellent

Geraldine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso!
Stayed 1 night in Sep 2025

10/10 Excellent

laura, ponte vedra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool area and fun boutique hotel for a reasonable price.
Stayed 1 night in Sep 2025

10/10 Excellent

Michele, LOS ANGELES

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small boutique.
Stayed 4 nights in Sep 2025

10/10 Excellent

Amilcar Elihu

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with convenient nearby amenities and services. Very clean and quiet neighborhood.
Stayed 4 nights in Sep 2025

10/10 Excellent

Claudia

Stayed 1 night in Sep 2025

6/10 Okay

steve

Stayed 4 nights in Aug 2025

8/10 Good

Ayaila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique property, Stayed in the room with two double beds - this room has very limited space outside of the beds. It’s not possible to open your suitcase unless you put it up on the bed - outside of this it’s a lovely hotel, great location & lovely staff.
Stayed 5 nights in Aug 2025

8/10 Good

Reema

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very kind and accommodating staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Orchid House is a beautiful boutique hotel in a lovely Mexico City neighborhood. There are live orchids all over the central area that are really beautiful! The room is nice sized with a beautiful and well stocked bathroom. The breakfast in the patio cafe was also very nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria del Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una buena experiencia

Todo muy bien ! Bien ubicado y buen servicio
Stayed 3 nights in Jul 2025

10/10 Excellent

LUIS M

Stayed 4 nights in Jul 2025

10/10 Excellent

Kristen

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect and we felt very safe in the surrounding area. The property was beautiful and the rooms were perfect.
Stayed 4 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property. Would definitely stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Fernanda

Stayed 2 nights in Jun 2025

10/10 Excellent

Eduardo

Stayed 3 nights in May 2025