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Novotel México City Centro Histórico

4.0 star property

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Photo gallery for Novotel México City Centro Histórico

Daily buffet breakfast (MXN 300 per person)
Deluxe Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi
Terrace/patio
Exterior
Gym

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$90
$75 nightly
$90 total
Total with taxes and fees
Jan 26 - Jan 27

Explore the area

View in a map
Avenida 20 de Nov and Callejon Flamencos, Colonia Centro, Mexico City, CDMC, 6090
  • Place, National Palace
    ‪12 min walk‬
  • Place, Zócalo
    ‪14 min walk‬
  • Place, Palacio de Bellas Artes
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

7.6 out of 10
Good
(16 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Accessible)

Superior Room, 1 King Bed (Accessible) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Accessible)

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Suite, 1 King Bed with Sofa bed

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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The price is $66
Jan 21 - Jan 22
Total with taxes and fees
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About the neighborhood

Mexico City

A stay at Novotel México City Centro Histórico places you in the heart of Mexico City, within a 5-minute drive of National Palace and Torre Latinoamericana. .This hotel is 1.1 mi (1.8 km) from Palacio de Bellas Artes and 1.3 mi (2.1 km) from Zócalo.

What's nearby

  • National Palace - 12 min walk - 0.7 miles
  • Zócalo - 14 min walk - 0.8 miles
  • Metropolitan Cathedral - 14 min walk - 0.8 miles
  • Palacio de Bellas Artes - 15 min walk - 0.8 miles
  • Alameda Central - 17 min walk - 0.9 miles

Getting around

  • Pino Suarez Station - 3 min walk
  • Mexico City Buenavista Station - 6 min drive
  • Benito Juarez International Airport (MEX) - 18 min drive

Restaurants

  • ‪Sukiya - ‬4 min walk
  • ‪Sushi Dragon - ‬4 min walk
  • ‪Pasta Di Roma - ‬2 min walk
  • ‪Domino's Pizza - ‬3 min walk
  • ‪Olas De Cafe - ‬4 min walk

About this property

Novotel México City Centro Histórico

Hotel with a restaurant, near Zócalo
Novotel México City Centro Histórico offers 82 air-conditioned accommodations with laptop-compatible safes and espresso makers. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 82 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at Delia Bistró serving guests of Novotel México City Centro Histórico. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Children aged 11 and younger eat free breakfast.
Delia Bistró - This bistro specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (MXN 150 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Delia Bistró

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Roll-in shower (59 inches wide)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 29 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 per person
  • Covered valet parking fee: MXN 150 per night
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel México City Centro Histórico Hotel
Novotel México City Centro Histórico Mexico City
Novotel México City Centro Histórico Hotel Mexico City

Novotel México City Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 317 out of 452 reviews
Rating 8 - Good. 86 out of 452 reviews
Rating 6 - Okay. 29 out of 452 reviews
Rating 4 - Poor. 12 out of 452 reviews
Rating 2 - Terrible. 8 out of 452 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raymon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Location is superb. So close to public transportation, walking distance to Historico Central Plaza. Pretty safe location too. Breakfast buffet is ok. Overall I will stay here again when I visit Mexico next time. Staff are very friendly and welcoming.
Stayed 3 nights in Oct 2025

4/10 Poor

Yun

Traveled with group
Liked: Cleanliness, staff & service
The room has a door connecting with next door. We can smell next door guest smoking in the night. We had a lunch at the restaurant in hotel lobby. The clams are not fresh.
Stayed 1 night in Oct 2025

2/10 Terrible

Caroline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the most frustrating hotel experiences I’ve ever encountered. When the air conditioner in my room malfunctioned and no longer produced cold air (error code U9-01, the staff refused to let me switch rooms and even accused me of moving the air conditioner—which was absurd. After a long back-and-forth, I finally managed to negotiate a smaller room, only to find that the air conditioner in that one was also malfunctioning with the exact same error Code U9-01. The temperature in my room was 24°C / 75°F, far too warm to sleep comfortably. It wasn’t until I threatened to check out that they finally offered me a room with a working AC. Poor customer service, no accountability, and a lack of basic hospitality. I would not stay here again and cannot recommend this hotel to anyone expecting comfort or professionalism.
Stayed 5 nights in Oct 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean and modern. Good Amenities. Good Location very central and walkable to everything Staff were friendly and welcoming.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mahmoud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to El Zocalo and centric for further location. Take public transport when possible. Uber is a convenient option as well for groups
Stayed 5 nights in Sep 2025

10/10 Excellent

Charles Tan, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, quiet and sunny. There was a work desk, with table light and above the desk were electrical outlets and a USB C outlet that provides fast charging for a smartphone. The in-room safe was big enough to store a 16-inch laptop, so my 13-in one fit with plenty of space still. The location was perfect for me as the hotel is very near 2 metro lines and the MetroBus 4(Sur) bus stop. Staying here was a great way for me to explore the Centro Histórico from Alameda (west) to Santísima Trinidad (east), Republica de Venezuela (north) to Izazaga (south). I felt safe walking about in the daytime. This Novotel is a very good 4-star property.
Stayed 7 nights in Sep 2025

10/10 Excellent

Eric Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadía, atención, habitación limpia y desayuno muy bueno
Stayed 7 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Close to public transportation. Hotel was clean and staff were friendly. Great location
Stayed 2 nights in Sep 2025

6/10 Okay

Moramay, Cathedral City

Traveled with family
Disliked: Property conditions & facilities
Need to clean chairs from the restaurant there are super dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 4 nights in Aug 2025

10/10 Excellent

Karla Montijo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Sajal

Liked: Cleanliness, property conditions & facilities
Good stay courteous staff
Stayed 1 night in Sep 2025

10/10 Excellent

Heron, Corozal Town

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
`The most amazing staff hands down!!! If there was anything wrong, I honestly could not tell. Everyone went out of their way to make us feel so welcomed and at home. Super nice, super helpful and just such a wonderful experience. Not a single complain from our end.
Stayed 3 nights in Sep 2025

8/10 Good

Moramay, Cathedral City

Traveled with family
Liked: Cleanliness, staff & service
Nice room, but bathroom walls dirty, gym equipment dirty, no towels
Stayed 3 nights in Aug 2025

10/10 Excellent

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the historic district. Lovely terrace on the second floor
Stayed 2 nights in Aug 2025

10/10 Excellent

Shweta Jai

Stayed 5 nights in Aug 2025

10/10 Excellent

Huong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean. Beds are comfortable. Staff was nice, helpful. Check in fast , smoothly for our big group with 13 rooms.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at the Mexico City downtown like in a Colony neighborhood where they're commerce, Catholic Churches, shopping, malls, restaurants, close to the Mexican Presidential government and its financial district. God Bless.
Stayed 8 nights in Aug 2025

10/10 Excellent

vicky Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful , friendly and great customer service
Stayed 6 nights in Aug 2025

6/10 Okay

nathalie

Traveled with group
Disliked: Cleanliness

Bof bof

Hôtel bruyant. Le ménage bof bof . Au restaurant tout est froid . Les serviettes de bain sur 7 jours 5 fois manquantes. Pas ala hauteur des novotel en france .
Stayed 7 nights in Aug 2025

6/10 Okay

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The French treasure was left behind in an apparently abandoned hotel investigation intelligence agency building located in Vannes, France where probably there's gold, precious stones, monies and jewelry from the Most powerful Royalties in Europe such as British, Dutch, Sweden, Danish, Spanish, German, Italian, Serbian French, etc.
Stayed 6 nights in Aug 2025

6/10 Okay

Artyom

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Josefina Lupita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025