Marquis Reforma Hotel Spa

4.5 star property

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Photo gallery for Marquis Reforma Hotel Spa

Front of property - evening/night
Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy
Terrace/patio
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Minibar, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
$258
$216 nightly
$258 total
Total with taxes and fees
Apr 10 - Apr 11

Explore the area

View in a map
Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Angel of Independence Monument
    ‪9 min walk‬
  • Place, Chapultepec Park
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

Sky Suite, 2 Double Beds

  • City view
  • 774 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Sky Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Loft

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite Corner

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Panoramic Sky Suite

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Superior Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Master Superior Suite

  • City view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Superior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Mexico City

With a stay at Marquis Reforma Hotel Spa, you'll be centrally located in Mexico City, steps from Torre Mayor and within a 10-minute walk of Angel of Independence Monument. .This luxury hotel is 0.8 mi (1.2 km) from Chapultepec Park and 1.1 mi (1.7 km) from U.S. Embassy.

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.2 miles
  • Torre Mayor - 3 min walk - 0.2 miles
  • Angel of Independence Monument - 9 min walk - 0.5 miles
  • Chapultepec Park - 9 min walk - 0.5 miles
  • National Museum of Anthropology - 15 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Sevilla Station - 7 min walk
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Los Canarios Marquis - ‬1 min walk
  • ‪Tierra Garat - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪A La Parrilla - ‬1 min walk
  • ‪Frutos Prohibidos - ‬2 min walk

About this property

Marquis Reforma Hotel Spa

Marquis Reforma Hotel Spa offers 209 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 60-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 209 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Heritage Bistro Bar, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Full breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Heritage Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar.
Los Canarios - This bistro specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Terraza Santino - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 25 for 24 hours)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (USD 8 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 15 for adults and USD 10 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Heritage Bistro Bar
  • Los Canarios
  • Terraza Santino

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Mountain biking
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (27 inches high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Fee for in-room wired internet: USD 25 (for 24 hours, rates may vary)
  • Airport shuttle fee: USD 92 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 8 per day
  • Spa fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Marquis Spa
Marquis Hotel Spa
Marquis Reforma
Marquis Reforma Hotel
Marquis Reforma Hotel Spa
Marquis Reforma Spa
Reforma Marquis
Spa Hotel Marquis
Spa Marquis Reforma
Spa Reforma
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City
Marquis Reforma Mexico City

Marquis Reforma Hotel Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 884 out of 1155 reviews
Rating 8 - Good. 172 out of 1155 reviews
Rating 6 - Okay. 55 out of 1155 reviews
Rating 4 - Poor. 24 out of 1155 reviews
Rating 2 - Terrible. 20 out of 1155 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Frank, Charlotte

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location
Stayed 11 nights in Nov 2025

10/10 Excellent

Eugene

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
This is a first class hotel. Everything was perfect. The staff was just excellent. I have a walking disability and the initial room that I was given had a deep bathtub. The staff member who accompanied us to our room, noticed that once we arrived in the room and called down and had my room changed for one that had a walk-in shower. It was amazing that he recognized that and knew that it would make my stay much easier and prevent any falls. What an amazing experience. The concierge was great and pointed us to amazing restaurants. And the restaurants within the hotel are also excellent. I would recommend it to anyone who wanted to stay near the park in which there is the anthropology museum, the museum of modern art, and other attractions. The area is fairly commercial. And perhaps not the ideal place for tourists who want to walk and feel the vibe of the city. But transportation is very reasonable and one can get to where everyone wants to go.
Stayed 3 nights in Dec 2025

10/10 Excellent

Amir Hossain, irvine

Stayed 5 nights in Dec 2025

10/10 Excellent

JUAN DAVID

Stayed 2 nights in Dec 2025

2/10 Terrible

Ismael

Business traveler
Disliked: Cleanliness, property conditions & facilities
The staff gave us an awful treatment.
Stayed 1 night in Dec 2025

2/10 Terrible

Rose

Business traveler
Disliked: Amenities
The staff gave us an awful treatment. No sign of support or understanding, knowing in advance that we usually stay a that hotel more than 3 times per month. We are seriously thinking og giving a second or third thought on it.
Stayed 1 night in Dec 2025

10/10 Excellent

Petranka, Los Gatos

Stayed 5 nights in Nov 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Friendly. Responsive.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gilberto

Stayed 3 nights in Nov 2025

10/10 Excellent

Abigail

Stayed 5 nights in Nov 2025

8/10 Good

Sameer

Traveled with family
Liked: Cleanliness, staff & service
The hotel went out of the way to make our stay comfortable including providing extra bedding but there were also issues with the room. The heating did not work for the first 1.5 days and we were freezing till it was addressed.
Stayed 5 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my 1st experience visiting Mexico City, I do not speak Spanish but I was able to communicate okay with staff. The room was very spacious, clean and well stocked with water and towels. Hotel staff was kind of lukewarm, not mean but not friendly. I was traveling alone, and I am a melanated woman so I think that was a problem for a few members of the waitstaff. The restaurant in the hotel, Los Canarios, gave me a very unpleasant experience. My entree was not tha great, I didn’t complain at all. The waiters, who were watching me like a hawk, I guess decided to let the maître d’ or manager know. He comes over doesn’t introduce himself or ask me how I’m doing and just says “Is there a Problem”?! It was very rude, dismissive, and I didn’t appreciate it. The restaurant that serves breakfast in the hotel also had waitstaff that were dismissive, but very helpful and distant but laughing and speaking freely with other patrons. Again, I don’t speak Spanish but I also visited the Michelin star restaurant Em and had a wonderful time experience. Overall, the hotel is beautiful, construction was ongoing next to the hotel so very little quiet time. Traffic is horrendous but it’s to be expected. I would stay at this hotel again but definitely not alone and possible with another Spanish speaking person to see if my experience would change. FYI there were a lot od helpful and kind people on this trip, sadly the majority of them I encountered did not work at this hotel.
Stayed 3 nights in Nov 2025

6/10 Okay

CHRISTOPHE

Liked: Cleanliness, staff & service, amenities
Average quality and feel good location
Stayed 1 night in Nov 2025

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Wonderful service. Close to everything and very safe
Stayed 1 night in Nov 2025

10/10 Excellent

Rafael, Raleigh

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Location, Super Friendly Staff, Clean Room Great Hotel
Stayed 5 nights in Nov 2025

10/10 Excellent

jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Alexander

Excellent.
Stayed 4 nights in Nov 2025

10/10 Excellent

FRANCISCO

Stayed 1 night in Nov 2025

10/10 Excellent

MUIDEEN FEMI

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 5 nights in Nov 2025

8/10 Good

Neil

Stayed 4 nights in Nov 2025

10/10 Excellent

Daisy

Stayed 4 nights in Nov 2025

6/10 Okay

Harris

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Many issues with room that management did not take care of and when these were discussed with the manager he showed no concern. The problem seems systemic as we had to change rooms due to no hot water and a loud noise coming from the exhaust system in the first room. The second room also had issues including no soap in the room and a window that could not be closed. Management was less than responsive, blaming support staff instead of taking responsibility/accountability. My girl friend who lives in Mexico City tried to explain the situation to the manager but he still didn’t care. She was embarrassed by the service and insisted that this is not the norm in Mexico City. That should tell you everything you need to know. Do not stay here. I have gotten better service from cheap motels in the US.
Stayed 4 nights in Nov 2025

10/10 Excellent

Roy, greenwich

Stayed 1 night in Nov 2025

10/10 Excellent

German

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect during the stay
Stayed 1 night in Oct 2025

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room. Excellent service and staff. Close to many coffee shops and restaurants. Excellent coffee shop on site. Very good restaurant on site. Staff were amazing and very helpful. Very well maintained hotel.
Stayed 4 nights in Nov 2025