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Kimpton El Castelar Polanco by IHG

Property class: 4.5

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Photo gallery for Kimpton El Castelar Polanco by IHG

A modern hotel room with a large sliding glass door leading to an outdoor balcony, furnished with a sofa, chairs, and a small table.
A modern hotel entrance with a curved balcony, a staircase leading to the entrance, and potted plants.
A corner room with a large window, two chairs, a small table, and a potted plant.
A modern hotel room with a large bed, a desk, a chair, and a view of the city.
A rooftop pool with clear water, surrounded by modern buildings and a flag.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is $1,034
$866 nightly
$1,034 total
Total with taxes and fees
Nov 20 - Nov 21

Explore the area

View in a map
Emilio Castelar 107 Colonia Polanco, Mexico City, Nuevo Leon, 11550
  • Place, Avenida Presidente Masaryk
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Auditorio Nacional
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed, Balcony

  • 782 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed, Terrace

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Suite, 1 Bedroom, Terrace

  • 521 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room

A modern hotel room with a bed, a desk, a chair, a small table, and a bathroom visible through an open door.

Premium Room

  • 329 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

A modern hotel room with a bed, a desk, a chair, a small table, and a bathroom visible through an open door.

Standard Room

  • 329 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed (Essential)

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Room, 1 King Bed (Essential)

  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Corner (Spa)

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed, Balcony, Corner (Spa)

  • City view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spa)

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed (Spa)

  • 406 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Essential)

A modern hotel room with two beds, a nightstand, a vase with flowers, and two framed artworks on the wall.

Room, 2 Queen Beds, Mobility Accessible (Essential)

  • 357 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Essential Atrium View)

A modern hotel room with two beds, a nightstand, a vase with flowers, and two framed artworks on the wall.

Room, 2 Queen Beds (Essential Atrium View)

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Lincoln)

A bathroom with a large mirror, a wall-mounted light fixture, a sink with modern faucets, a potted plant, and a marble countertop.

Suite, 1 Bedroom (Lincoln)

  • City view
  • 1119 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Terrace (Spa)

A modern hotel room with a wooden partition, a round table with books, a mirror, and a view into the bathroom.

Premium Room, 1 King Bed, Terrace (Spa)

  • City view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

With a stay at Kimpton El Castelar Polanco by IHG in Mexico City (Polanco), you'll be steps from Avenida Presidente Masaryk and 6 minutes by foot from Paseo de la Reforma. .This luxury hotel is 0.5 mi (0.8 km) from Auditorio Nacional and 2.3 mi (3.7 km) from Angel of Independence Monument.

What's nearby

  • Lincoln Park - 1 min walk - 0.1 miles
  • Avenida Presidente Masaryk - 2 min walk - 0.1 miles
  • Chapultepec Park - 5 min walk - 0.3 miles
  • Paseo de la Reforma - 5 min walk - 0.3 miles
  • Auditorio Nacional - 8 min walk - 0.5 miles

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Polanco Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 45 min drive

Restaurants

  • ‪Limantour - ‬1 min walk
  • ‪L'Entrecote - ‬1 min walk
  • ‪Casa Portuguesa - ‬1 min walk
  • ‪Sliders - ‬1 min walk
  • ‪PORTER Steakhouse & Seafood - ‬2 min walk

About this property

Kimpton El Castelar Polanco by IHG

Kimpton El Castelar Polanco by IHG offers 34 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated accommodations include dining tables. Select Comfort beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include printers and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club, complimentary bicycles, and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials.
Make yourself at home in one of the 34 individually decorated guestrooms, featuring minibars and Smart televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.
Treat yourself with massages and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and in-room fitness. Additional amenities at this Art Deco hotel include complimentary wireless internet access and concierge services.
Enjoy Spanish cuisine at EMILIO, a fine-dining restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Local cuisine breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary manager's reception is offered each day.
EMILIO - This fine-dining restaurant specializes in Spanish cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
La Caña RoofTop - This rooftop bar specializes in local and international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour free roundtrip airport shuttle on request

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 11:00 AM for a fee: MXN 500 to 800 for adults and MXN 500 to 500 for children
  • A bar/lounge
  • A restaurant
  • Afternoon tea
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • EMILIO
  • La Caña RoofTop

Things to do

  • Free bicycle rentals
  • Health club
  • Outdoor pool

Family friendly

  • Art supplies
  • Children's books
  • Dining table
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 80% organic food
  • Built in 1940
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Renovated entire property - April 2026
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Dining table
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Individually decorated
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Printer
  • Recycling
  • Soundproofed rooms
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 6000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 500 to 800 for adults, and MXN 500 to 500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number MH2018-07-12PV00245942

We should mention

Pool access available from 9:00 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Set meals are served in guestrooms only (no menus or public dining)
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Kimpton El Castelar Polanco by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent, being new and clean, but the facilities were not comprehensive.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación era amplísima, impecable y decorada con mucho gusto, con una cama comodísima que garantizaba el descanso absoluto. Además, la limpieza en todo el establecimiento raya la perfección.
Stayed 1 night in Oct 2026