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Hyatt Regency Mexico City

Property class: 5 and above

Choose dates to view prices

Photo gallery for Hyatt Regency Mexico City

Lobby
Sundeck
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Indoor pool, sun loungers
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$363
$303 nightly
$363 total
Total with taxes and fees
May 2 - May 3

Explore the area

View in a map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, National Museum of Anthropology
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 178 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(79 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (View)

Room, 2 Twin Beds (View) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds (View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (Regency)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1001 sq ft
  • Sleeps 3

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | View from room

Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(32 reviews)
  • Park view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (Regency, High Floor)

  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency, High Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)
Camino Real Polanco Mexico
Reforma
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 3,454 reviews
$157 nightly
The price is $188
Apr 29 - Apr 30
Total with taxes and fees
Camino Real Polanco Mexico

About the neighborhood

Mexico City

With a stay at Hyatt Regency Mexico City in Mexico City (Polanco), you'll be a 3-minute walk from Avenida Presidente Masaryk and 9 minutes by foot from Paseo de la Reforma. .This family-friendly hotel is 0.3 mi (0.6 km) from Parque Zoologico de Chapultepec and 0.4 mi (0.7 km) from Auditorio Nacional.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Parque Zoologico de Chapultepec - 3 min walk - 0.2 miles
  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Auditorio Nacional - 7 min walk - 0.4 miles
  • National Museum of Anthropology - 10 min walk - 0.6 miles

Getting around

  • Auditorio Station - 6 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Regency Club - ‬5 min walk
  • ‪InterContinental Club Lounge - ‬2 min walk
  • ‪Alfredo Di Roma - ‬1 min walk
  • ‪Agua y Sal Cebichería - ‬1 min walk
  • ‪Au Pied de Cochon - ‬5 min walk

About this property

Hyatt Regency Mexico City

Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.
Make yourself at home in one of the 755 guestrooms featuring minibars and LCD televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, and Smart televisions with cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Latin American cuisine at RULFO, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
RULFO - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
YOSHIMI - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN GRILL - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
AMADO - Onsite coffee shop.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1163 out of 1431 reviews
Rating 8 - Good. 154 out of 1431 reviews
Rating 6 - Okay. 53 out of 1431 reviews
Rating 4 - Poor. 26 out of 1431 reviews
Rating 2 - Terrible. 35 out of 1431 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Rajendra

Stayed 3 nights in Nov 2025

10/10 Excellent

Asadulla

Stayed 3 nights in Dec 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Andres

Stayed 3 nights in Dec 2025

10/10 Excellent

Jose Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Dec 2025

6/10 Okay

Phil

Liked: Cleanliness, amenities
Hotel was very nice, gym is excellent, however I left an item behind in the room and it has gone missing, which is a little disappointing.
Stayed 5 nights in Dec 2025

10/10 Excellent

SONIMAR

Stayed 6 nights in Dec 2025

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean, and spacious. Not as fancy as I expected it to be, there was a broken tile in the bathroom and the room was a bit small.
Stayed 2 nights in Dec 2025

10/10 Excellent

ANNA, Chula Vista

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was beautiful with amazing views! Staff was very helpful and nice. The hotel Over all is very modern and gorgeous. Close to many eateries. Great location !
Stayed 5 nights in Jan 2026

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was clean and staff super friendly. Our housekeeper was on point, clean room and left bottles of water every day.
Stayed 6 nights in Dec 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities
Spacious room, clean, safe.
Stayed 2 nights in Dec 2025

10/10 Excellent

Siuling

Stayed 5 nights in Dec 2025

10/10 Excellent

Rabia

Stayed 3 nights in Dec 2025

8/10 Good

Shaheen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room, location in a safe but convenient location with lots of restaurants within walking distance
Stayed 4 nights in Dec 2025

10/10 Excellent

ALFREDO, Aventura

Liked: Cleanliness
Excelente el lobby el cuarto el servicio
Stayed 3 nights in Dec 2025

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

10/10 Excellent

Eliecer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Kirk, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, and food selections. Will definitely return.
Stayed 3 nights in Dec 2025

10/10 Excellent

Danielle, NORTH ARLINGTON

Stayed 1 night in Dec 2025

6/10 Okay

raj

Traveled with family
Disliked: Property conditions & facilities
1. It's not a 5 star. Nothing special about it. Just a normal business hotel but WAY overpriced. 5 star price for 4 star experience. 2. The breakfast which cost $38 per person had a ton of variety but they ran out of food with 1 hour to go and the quality was mediocre. Staff seemed super overwhelmed. 3. The staff is ok, but not 5 star welcoming or warm. 4. Rooms are tiny. Small nit, but the lotion in the bathroom is super thin and sucks. Matters in a dry environment like CDMX. It's just a normal 4 star hotel that's old and needs a remodel.
Stayed 6 nights in Dec 2025

10/10 Excellent

lauren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms with great views. Perfect location with excellent service
Stayed 4 nights in Dec 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Very good location with outstanding restaurants around Polanco and very safe location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rahul

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great gym and breakfast buffet
Stayed 6 nights in Dec 2025

10/10 Excellent

Orlando

Stayed 3 nights in Dec 2025