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Hyatt House Mexico City/Santa Fe

4.0 star property

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Photo gallery for Hyatt House Mexico City/Santa Fe

Interior
Serves breakfast, lunch, and dinner
Lobby
View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $99
$83 nightly
$99 total
Total with taxes and fees
Jul 23 - Jul 24

Explore the area

View in a map
Mexico City
  • Place, Santa Fe Center Mall
    ‪15 min walk‬
  • Place, Parque La Mexicana
    ‪3 min drive‬
  • Place, Ciudad de los Ninos
    ‪3 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪60 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Shower, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed) | Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

8.4 out of 10
Very good
(9 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

8.0 out of 10
Very good
(8 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (With Shower)

Room, 1 King Bed, Accessible (With Shower) | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (With Shower)

7.8 out of 10
Good
(10 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (1 King and 1 Sofa Bed)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (1 King and 1 Sofa Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Balcony

Studio, 1 King Bed with Sofa bed, Balcony | Balcony

Studio, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Mexico City

Located in Mexico City (Santa Fe), Hyatt House Mexico City/Santa Fe is a 4-minute walk from Centro Medico ABC Santa Fe and 15 minutes by foot from Santa Fe Center Mall. .This hotel is 1.9 mi (3.1 km) from Teatro Zentrika.

What's nearby

  • Santa Fe Center Mall - 15 min walk - 0.8 miles
  • Teatro Zentrika - 19 min walk - 1.0 mile
  • Parque La Mexicana - 3 min drive - 1.2 miles
  • Ciudad de los Ninos - 3 min drive - 1.4 miles
  • KidZania Santa Fe - 3 min drive - 1.4 miles

Getting around

  • Santa Fé Station - 4 min drive
  • Mexico City Fortuna Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 54 min drive

Restaurants

  • ‪One o One - ‬9 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Taquería "Doña Mago - ‬3 min walk
  • ‪Taquearte - ‬7 min walk

About this property

Hyatt House Mexico City/Santa Fe

Hyatt House Mexico City/Santa Fe offers 119 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 119 air-conditioned rooms featuring microwaves and iPod docking stations. Your bed comes with down comforters and premium bedding. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
For lunch or dinner, stop by H Bar, a bar/lounge that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. A complimentary continental breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 11:00 AM.
H Bar - This cocktail bar specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 220 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 5 2025 to July 31 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2200 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 220 per day
  • Pet fee: MXN 2200 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House Mexico City/Santa Fe Hotel
Hyatt House City/Santa

Hyatt House Mexico City/Santa Fe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1001 reviews
Rating 8 - Good. 156 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, property conditions & facilities
Great hotel!!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Joecir Teixeira da

Excelente Hotel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

OLIVER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Is really good.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Luz Maria

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elda

Liked: Cleanliness, property conditions & facilities
Friendly and amazing staff Food is good but costumers service is amazing
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, had everything we needed & staff was friendly. Breakfast was delicious.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Dec 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service
The room was very clean. The staff was excellent. The breakfast buffet was good. The shower water never got hot - it was warm. Certainly worth the price I paid. Solid, not luxury.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Srikanth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great property with a great hot breakfast but it’s located in the middle of nowhere. Not much around other than a couple of small convenience stores and one eatery.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Esly Llamarit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the amazing hospitality!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Arturo and company were amazing
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and relax
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Elsa Amelia

xx
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants are spaced out for not so many choice dinning, but the hotel had a good restaurant with great food and reasonable priced food.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Iker Leycegui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good can walk to Santa Fe Mall.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property ij the past, never had a a better time, staff is very friendly and professional, facilities are exceptional, 24 hrs front desk always, i really enjoyed my stays here.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

nayeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and fluent in English. Very convenient to Centro Medico ABC with connection by above-street pedestrian bridge. Included breakfast was good and especially convenient. Room service was fast and also convenient. Room included a complete kitchenette and sitting area separate from bedroom. Comfortable mattress and immaculately clean throughout the room.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

BRYAN ANDRADE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alejandro

Liked: Staff & service, amenities, property conditions & facilities
Property is clean, staff is great and breakfast is top-notch. A !
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Miguel enrique

Todo exelente
Stayed 2 nights in Dec 2024