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Hotel Universal

1.5 star property

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Photo gallery for Hotel Universal

Standard Room, 1 Double Bed | View from room
Exterior
Reception
Free WiFi
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calzada de Guadalupe No. 25, Col. Maza, Mexico City, CDMX, 06270
  • Place, Tlatelolco Archaelogical Site
    ‪10 min walk‬
  • Place, Plaza de las Tres Culturas
    ‪14 min walk‬
  • Place, Alameda Central
    ‪7 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Free WiFi

Standard Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Free WiFi

Superior Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Senior Suite
Hotel Cozumel
Cuauhtémoc
  • Restaurant
  • Breakfast available
  • Room service
  • Housekeeping
3.8 out of 5, Good, 1,002 reviews
$23 nightly
The price is $28
Jun 21 - Jun 22
Total with taxes and fees
Hotel Cozumel

About the neighborhood

Mexico City

With a stay at Hotel Universal in Mexico City (Cuauhtémoc), you'll be within a 10-minute drive of Paseo de la Reforma and Basilica of Our Lady of Guadalupe. .This hotel is 2.4 mi (3.8 km) from Zócalo and 3.8 mi (6.1 km) from Angel of Independence Monument.

What's nearby

  • Tlatelolco Archaelogical Site - 10 min walk - 0.6 miles
  • Plaza de las Tres Culturas - 14 min walk - 0.8 miles
  • Plaza Garibaldi - 6 min drive - 1.7 miles
  • Alameda Central - 7 min drive - 1.9 miles
  • Metropolitan Cathedral - 12 min drive - 2.1 miles

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Misterios Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 12 min drive

Restaurants

  • ‪Tortas Gigantes la Villa - ‬5 min walk
  • ‪Las Jurásicas - ‬6 min walk
  • ‪la guelaguetza - ‬7 min walk
  • ‪Meson del Molinero - ‬3 min walk
  • ‪Tacos La Villa - ‬5 min walk

About this property

Hotel Universal

Hotel Universal offers 42 accommodations with DVD players and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 42 guestrooms featuring DVD players and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include complimentary bottled water, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage and a carport

Family friendly

  • DVD player

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

Parking height restrictions apply

Property is also known as

Hotel Universal Mexico City
Universal Mexico City
Hotel Universal Hotel
Hotel Universal Mexico City
Hotel Universal Hotel Mexico City

Hotel Universal Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 122 out of 318 reviews
Rating 8 - Good. 122 out of 318 reviews
Rating 6 - Okay. 45 out of 318 reviews
Rating 4 - Poor. 13 out of 318 reviews
Rating 2 - Terrible. 16 out of 318 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
A good choice for a short stay
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it, very affordable, convenient, very nice staff. I would stay there again.
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Tyrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap, clean and near the airport

Cheap yet clean and in a good spot of town
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rbojr

clean comfortable great staff hot water
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

robert

Liked: Property conditions & facilities, room comfort

rbojr

clean comfortable excellent staff hot water
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rbojr

amazing beautiful mexico city
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel may look very aged, but the room is adequately sized with a spacious bathroom. It is not centrally located, and the price reflects that. Overall, it's a good value.
Stayed 1 night in Aug 2024
Verified

8/10 Good

robert

Liked: Cleanliness, staff & service, room comfort

rbojr

the bed was comfortable the water was hot i use mostly cold water the room was very hot exterior window has small opening the toilette leaks when flushed
Stayed 7 nights in May 2024
Verified

2/10 Terrible

Orville

Disliked: Cleanliness, amenities, property conditions & facilities
Young woman hanging around roaming the halls late at night past 1am
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Doug

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was helpful. The bed was ok. The room smelled of cigarettes. It was dark with all the lights on. The wifi was barely usable. It was very inconvenient to get to. 20 min to any subway.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Jose

Disliked: Staff & service
El recepcionista es muy grosero. Se le pidió de forma amable si podía ayudar a instalar el chromcast al televisor de la habitación y respondió muy grosero y homofóbico...
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible!Es imposible que te dejen sin agua caliente y que al llamar para saber cuánto tiempo tomará que regrese, simplemente te digan: "va a tardar" sin darte una explicación o tiempo de resolución. NUNCA SE HOSPEDEN AQUÍ, ES VIEJO, HUELE HORRIBLE, TIENE ANIMALES EN LA ALFOMBRA Y COLCHÓN, NI POR NECESIDAD LO TOMEN COMO OPCIÓN
Stayed 1 night in Jan 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Bien todo. Resuelves
Stayed 1 night in Aug 2024
Verified

4/10 Poor

ramon ferreiro

Disliked: Cleanliness, amenities, property conditions & facilities
es un motel con baja calidad
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Rikardo

Liked: Cleanliness, staff & service
En lo general bien
Stayed 1 night in Sep 2024
Verified

8/10 Good

Gladys

Liked: Cleanliness, staff & service, amenities
El precio y el check in me resultaron muy convenientes para mi visita.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre la atención es muy cálida
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy padre

Pues a mi me agrado mucho muy tranquilo todo bien definitivamente si regresaría otra vez
Stayed 1 night in Aug 2024
Verified

8/10 Good

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio buena ubicación lugar bastante cómodo para pasar una buena noche
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Ihosbanny

Liked: Staff & service, property conditions & facilities
Para su precio la verdad está muy bien, lo único malo que ví es que al tener poca ventilación mi habitación había un olor feo
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
la limpieza es buena, y el personal es atento
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Es tranquilo
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta limpieza
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

José Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio hay parejas que sólo van a tener sexo y son muy ruidosas
Stayed 1 night in May 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me seguira gustando te atienden con gran atencio
Stayed 1 night in May 2024