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Hotel Polanco

3.0 star property

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Photo gallery for Hotel Polanco

Front of property
Gym
In-room safe, desk, free WiFi, bed sheets
Lobby
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services
  • Laundry
The current price is $238
$199 nightly
$238 total
Total with taxes and fees
Jun 3 - Jun 4

Explore the area

View in a map
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

7.6 out of 10
Good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

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  • Free WiFi
  • Breakfast available
  • Room service
3.5 out of 5, Good, 531 reviews
$32 nightly
The price is $39
Jul 3 - Jul 4
Total with taxes and fees
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About the neighborhood

Mexico City

With a stay at Hotel Polanco in Mexico City (Polanco), you'll be within a 5-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. .This hotel is 0.5 mi (0.8 km) from Auditorio Nacional and 0.3 mi (0.5 km) from Chapultepec Park.

What's nearby

  • Lincoln Park - 2 min walk - 0.1 miles
  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Paseo de la Reforma - 5 min walk - 0.3 miles
  • Chapultepec Park - 5 min walk - 0.3 miles
  • Auditorio Nacional - 10 min walk - 0.6 miles

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • Auditorio Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Maque - ‬4 min walk
  • ‪Gin Gin - ‬4 min walk
  • ‪Tacos de la Sombrilla Azul - ‬2 min walk
  • ‪La Barra De Fran - ‬2 min walk
  • ‪Mandolina - ‬4 min walk

About this property

Hotel Polanco

Hotel Polanco offers 71 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 71 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • Elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Polanco Mexico City

Polanco Hotel Mexico City

Hotel Polanco Hotel

Hotel Polanco Mexico City

Polanco Hotel Mexico City

Hotel Polanco Hotel Mexico City

Hotel Polanco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 218 out of 543 reviews
Rating 8 - Good. 173 out of 543 reviews
Rating 6 - Okay. 79 out of 543 reviews
Rating 4 - Poor. 36 out of 543 reviews
Rating 2 - Terrible. 37 out of 543 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

LETICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Sep 2024
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, room comfort
Housekeeping very nice Close to a very good restaurant area
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Nishani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and location is convenient!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, room was spacious and comfortable. Good location .
Stayed 1 night in Sep 2024
Verified

8/10 Good

Adrián

Good location
Stayed 1 night in Sep 2024
Verified

8/10 Good

Francisco Antonio Tello de Meneses

I like that is clean and silent
Stayed 1 night in Sep 2025
Verified

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in a great safe neighborhood. Room was dated, but clean. Walking distance from shops and great restaurants.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Gitta

Liked: Amenities
there is high end . Love that area
Stayed 3 nights in May 2025
Verified

10/10 Excellent

ESTEBAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is in a very nice and quite neighborhood with lots of police withing the area.
Stayed 6 nights in Jul 2022
Verified

6/10 Okay

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

No hot water on Tuesday, but is in a good location
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very well located hotel in a very fancy area. Very close to different restaurants and not far from luxury stores. The hotel is very clean, very convenient. Hope to go there again for another stay in Mexico city.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Hotel Polanco is very well located, walking distance to the "zona de Polanco" where there are many restaurants and excellent boutiques. Also, it's walking distance to Metro bus on Reforma an excellent public transportation. I highly recommend Hotel Polanco
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist and all staff were very helpful. It is a good place to stay specially if you are by yourself in the city. Many places to walk distance, castle the Chapultepec, Paseo la reforma (great for runners) and the Zoo.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Donald

Disliked: Amenities
Convenient and affordable
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Pierrick Jean-Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have known this hotel for several years. I appreciate it when I go to Mexico City for its geographical location, its tranquility, and its calm. Its staff is very pleasant and attentive. I can only recommend this hotel for all these qualities.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is well located and clean hotel. However the front desk staff is extremely unfriendly, unhelpful and rude to say the least
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Sep 2024
Verified

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was surrounded by beautiful mansions, parks, fancy stores and restaurants. It’s a 10 minute walk to the 3 Michelin star Pujol restaurant. Anything you could ask for, was at a walking distance. It was also close to Soumaya museum.
Verified

8/10 Good

JULIO

Liked: Cleanliness, staff & service
The location of the place is very Nice, the only thing that I didn't like was the bathroom, too small...
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Alejandro Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

robert

Disliked: Amenities
Room was very clean, lobby and hallways a little dirty
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the front desk don’t like customers coming from expedia; they complained about loosing money. However, the hotel is very clean and well kept. The location is amazing. So, I do recommend this hotel.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

ILSE KARIME

.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Luciano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend to stay here. That’s all I have to say.
Stayed 2 nights in Nov 2024