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Hotel Metropol

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Metropol

A modern hotel lobby with a reception desk, a large pillar, and a television screen.
A hotel entrance with a modern design, including a glass facade, a staircase, and a sign for 'HOTEL METROPOL'.
A gym with exercise equipment, a mirror, and a small table with a magazine.
A gym with various exercise equipment, a mirrored wall, and a view of the outdoors.
A buffet with various food items including fruits, meats, and desserts.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Luis Moya 39, Col. Centro Del. Cuauhtémoc, Mexico City, CDMX, 6050
  • Place, Teatro Metropólitan
    ‪2 min walk‬
  • Place, Alameda Central
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Quadruple Room

A hotel room with two beds, a desk, a chair, a wardrobe, and a painting on the wall.

Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a wardrobe, and a painting on the wall.

Triple Room

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a painting on the wall, a small table with two chairs, and a window with curtains.

Standard Double Room, 1 King Bed

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

A neatly made bed with a patterned bedspread, a bedside telephone, and a wall-mounted lamp.

Premier Room

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room

A hotel room with two beds, a desk, a chair, a red sofa, and a table with a vase of flowers.

Premier Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room

A hotel room with a large bed, a bedside table, a chair, and a small table.

Premier Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

A hotel room with a large bed, a desk, a chair, a nightstand, and a lamp.

Luxury Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

A hotel room with two beds, a desk with a computer, a telephone, and a painting on the wall.

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room

A hotel room with a large bed, two bedside lamps, a painting on the wall, and a wooden ceiling structure.

Elite Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Single Room, 1 Queen Bed

8.0 out of 10
Very good
(14 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a wardrobe, and a painting on the wall.

Double Room, 2 Queen Beds

7.4 out of 10
Good
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Triple Room, 3 Twin Beds

A hotel room with four single beds, each with patterned bedding, a wooden headboard, and a wall-mounted light fixture.

Triple Room, 3 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Mexico City

With a stay at Hotel Metropol, you'll be centrally located in Mexico City, just a 3-minute walk from Alameda Central and 8 minutes by foot from Palacio de Bellas Artes. .This hotel is 0.7 mi (1.1 km) from Paseo de la Reforma and 1.8 mi (2.9 km) from Zócalo.

What's nearby

  • Teatro Metropólitan - 2 min walk - 0.1 miles
  • Alameda Central - 3 min walk - 0.2 miles
  • Paseo de la Reforma - 7 min walk - 0.4 miles
  • Palacio de Bellas Artes - 7 min walk - 0.4 miles
  • Monument to the Revolution - 14 min walk - 0.8 miles

Getting around

  • Juarez Station - 4 min walk
  • Mexico City Fortuna Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪Casa Barista - ‬1 min walk
  • ‪Don Miguel Taco y Costilla - ‬2 min walk
  • ‪El Rincon Tapatio - ‬2 min walk
  • ‪Dublank Cafe - ‬1 min walk
  • ‪The Beer Company Centro Histórico - ‬1 min walk

About this property

Hotel Metropol

Hotel Metropol offers 150 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 150 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Additional features at this hotel include a television in a common area, a ballroom, and a vending machine.
Grab a bite to eat at La Goleta, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Mexico City? This hotel has 861 square feet (80 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
The hotel offers a complimentary manager's reception on select days.
La Goleta - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered, secured self parking on site
  • Free covered, secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 240 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • La Goleta

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (861 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 240 for adults and MXN 120 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Metropol Mexico City
Metropol Mexico City
Hotel Metropol Hotel
Hotel Metropol Mexico City
Hotel Metropol Hotel Mexico City

Hotel Metropol Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, but the location is great. Close to the park but far enough from the crowds at night for sleep
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to deal immigration meetings, good value, friendly staff and restaurant is excellent
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant staff.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness
Good room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room walkable to Alameda and workers are very courteous. I was only here for less than 24 hours and there’s no outside noice. Peaceful place to sleep.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Food at the breakfast buffet was good and different every day personnel very kind.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, Sergio was amazing, friendly and great guy!!, Miguel the WORSE!! Ugh… almost hit me while he was doing valet parking!..Kevin nahh… no smile while he was doing the check in nor never give me the wifi either….
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable.
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
The room was very nice, just the floor was dirty
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Clean hotel. Hot water for showers. Not the most comfortable beds, all though it was clean. No frills hotel, good for a trip that has you up and about all day. Centrally located.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine and comfortable. I have been coming here for years.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it a lot.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, very good
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very decent hotel with air conditioning, elevators, and a buffet breakfast (not included.) It is in a noisy neighborhood though, even with my window closed I could hear dogs barking and cars outside.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, nice and quiet.

The location is very convenient to see death parade. 7-11 store and banks are around the corner. Room is clean and parking is included. room #317 is big with two queen beds and two full bathrooms. Front desk answered me all the information I wanted. You have to pay for breakfast.
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

Hair on the pillow, hair in the glass cup

Pro: The hotel is located in the historical center. Cons: The sheets are ok, but there was hair on the pillow, and hair in the cup The room key card fails during the stay and requires a reactivation at the front desk The neighborhood is not safe after night, a robbery happened right in front of my eyes (not the hotel’s fault though)
Stayed 1 night in Apr 2024