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Hotel Carlota

Property class: 3.5

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Photo gallery for Hotel Carlota

A modern hotel with a pool, outdoor seating, and a bar area.
A reception area with a modern design, featuring a reception desk, a clock, and a decorative vase with flowers.
A modern building with a grid-patterned facade, a balcony, and a brick wall.
A modern outdoor dining area with wooden tables and chairs, a pool, and a green ceiling.
A modern bedroom with a large bed, wooden ceiling beams, a television, and a small desk.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $95
$79 nightly
$95 total
Total with taxes and fees
Sep 28 - Sep 29

Explore the area

View in a map
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Reforma 222
    ‪3 min walk‬
  • Place, U.S. Embassy
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room

A modern bedroom with a bed, bedside table, and a bench.

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

A modern bedroom with a bed, bedside table, and a bench.

Premium Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

A modern hotel room with a large bed, a desk, a minibar, and a view of the city through the window.

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

A modern bedroom with a bed, a desk, and a staircase.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

DOUBLE DELUXE QUEEN BED

  • Sleeps 4

DOUBLE PREMIUM QUEEN BED

  • Sleeps 4

DOUBLE QUEEN SIZE BED

  • Sleeps 4

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About the neighborhood

Mexico City

With a stay at Hotel Carlota in Mexico City (Reforma), you'll be a 4-minute walk from Paseo de la Reforma and 10 minutes by foot from Angel of Independence Monument. .This boutique hotel is 0.3 mi (0.5 km) from U.S. Embassy and 1.9 mi (3.1 km) from Palacio de Bellas Artes.

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.2 miles
  • Reforma 222 - 3 min walk - 0.2 miles
  • U.S. Embassy - 7 min walk - 0.4 miles
  • Angel of Independence Monument - 10 min walk - 0.6 miles
  • Monument to the Revolution - 15 min walk - 0.8 miles

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Insurgentes Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Tierra Garat - ‬2 min walk
  • ‪La Casa de Toño - ‬2 min walk
  • ‪Mezzo Mezzo - ‬3 min walk
  • ‪La Provoleta - ‬2 min walk
  • ‪el trece - ‬2 min walk

About this property

Hotel Carlota

Hotel Carlota offers 35 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 35 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to noon.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and noon.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per stay, plus a deposit of MXN 1000 per stay
Welcoming dogs only
2 total (up to 29 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Airport shuttle fee: MXN 1392 per vehicle (roundtrip, maximum occupancy 2)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City

Hotel Carlota Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 359 out of 657 reviews
Rating 8 - Good. 156 out of 657 reviews
Rating 6 - Okay. 81 out of 657 reviews
Rating 4 - Poor. 34 out of 657 reviews
Rating 2 - Terrible. 27 out of 657 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Not much space around the pool, but the staff more than made up for it.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

AUGUSTO MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Mark

Beautiful hotel, great staff. Water pressure and breakfast coffee could be better.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Itai

Liked: Cleanliness, amenities, property conditions & facilities
Quiet sanctuary in the city. Lovely pool and friendly staff!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room. Great location. Restaurant staff went above and beyond - Eden es lo mejor!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel
Stayed 1 night in May 2025
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities
Staff was great, room was clean. Amenities were a little dated and our AC was not functioning properly though.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was such a great stay, i will be coming back!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Aldo Noel

Liked: Cleanliness, amenities, property conditions & facilities
Location and proximity to major retailers. Drinks were delicious too!!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but not huge, bathroom slightly outdated. But the property was lovely- pool area very nice. Relaxing place to read in the afternoon. Staff was amazing- so nice and friendly and always willing to help. Great location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a cool industrial feel while also being comfortable and clean. The open air courtyard in the middle was a little oasis away from the hustle and bustle on the streets. Room was just what we needed and a comfy bed. The location was great, close to all the action of Norte and Condessa but also a nice little neighbourhood . If you like to walk ( I do) you walk comfortably from Carlota easily. A great little coffee shop 3 blocks away called Voltage was a little gem in the area. Staff was all very nice and helpful.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but perfect to stay
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and super chic

Great hotel, clean, super chic
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, friendly staff
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place and walking distance to a lot of restaurants and must-see places
Verified review

10/10 Excellent

Arturo A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute property 1/2 block from reforma, very very walkable. The restaurant/bar staff is super nice and friendly (Gabrien and Jazmin in particular) Very clean rooms and areas in general.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Jimena C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel to stay. But need to work with the WiFi on the rooms.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and centralaly located. The staff was very accommodating and helped us check in after an overnight flight. I would definitely stay here again.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, and the rooms are nice. One annoying thing was that the keycards only seemed to work properly one time. I had to change keycard more than once a day. It was also a bit noisy.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, helpful employees, great location, amazing interior
Verified review

10/10 Excellent

HSIN HAN

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Armando

Liked: Amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025