cheaptickets
Photo gallery

Grand Fiesta Americana Chapultepec

Star Rating
4.5 out of 5

Information

Reviews

4.4 / 5Excellent
1,637 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Museo de Arte Moderno
    5 min walk
  • Popular Location
    Monumento a los Ninos Heroes
    8 min walk
  • Popular Location
    Parque Zoologico de Chapultepec
    11 min walk
  • Airport
    Mexico City, Distrito Federal (MEX-Mexico City Intl.)
    10 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Deluxe Room, 1 King Bed, Park View

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Double Room, 2 Double Beds, Park View

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Double Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Grand Club King

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Grand Club 2 doubles

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Mexico City

In the business district and near a metro station, Grand Fiesta Americana Chapultepec is in a walkable area with good shopping. Paseo de la Reforma and Castillo de Chapultepec are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Jardin Botanico. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Plaza Mexico. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    Museo de Arte Moderno - 5 min walk
  • Popular Location
    Monumento a los Ninos Heroes - 8 min walk
  • Popular Location
    Parque Zoologico de Chapultepec - 11 min walk
  • Popular Location
    Museo Nacional de Antropologia - 11 min walk
  • Popular Location
    Castillo de Chapultepec - 18 min walk

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Chapultepec Station - 12 min walk
  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 24 min drive

Restaurants

  • Salamboo – Serves breakfast, brunch, and lunch. Kids' menu available.

About this property

Grand Fiesta Americana Chapultepec

Luxury Mexico City hotel in Reforma, walk to Chapultepec Park
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub, and a sauna are onsite. All 203 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, premium bedding, and LCD TVs.
Grand Fiesta Americana Chapultepec offers 203 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
In addition to a full-service spa, Grand Fiesta Americana Chapultepec features a 24-hour health club and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.
This 4.5-star property offers access to a business center and a meeting room. This luxury hotel also offers a sauna, spa services, and multilingual staff. Parking is available onsite for a surcharge.
Grand Fiesta Americana Chapultepec is a smoke-free property.
Recreational amenities at the hotel include a 24-hour health club, a spa tub, and a sauna.
Spa 19th has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.
Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Property payment types

MastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 284 for adults and MXN 150 for children (approximately)
  • Valet parking fee: MXN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Fiesta Americana Chapultepec
  • Fiesta Americana Grand Chapultepec
  • Fiesta Americana Grand Chapultepec Hotel
  • Fiesta Americana Grand Chapultepec Hotel Mexico City
  • Fiesta Americana Grand Chapultepec Mexico City
  • Fiesta Grand Chapultepec
  • Grand Chapultepec
  • Grand Chapultepec Fiesta Americana
  • Grand Fiesta Americana Chapultepec
  • Grand Fiesta Americana Chapultepec Hotel Mexico City
  • Grand Fiesta Americana Chapultepec Hotel
  • Grand Fiesta Americana Chapultepec Mexico City
  • Fiesta Americana Chapultepec
  • Grand Fiesta Americana Chapultepec Hotel
  • Grand Fiesta Americana Chapultepec Mexico City
  • Grand Fiesta Americana Chapultepec Hotel Mexico City

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking: MXN 100 per night

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–noon: MXN 284 for adults and MXN 150 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Computer station
  • Conference center

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Nearby things to do

Activities

  • Theme parks

Where to eat

  • Salamboo – Serves breakfast, brunch, and lunch. Kids' menu available.
4.4

Excellent

5 - Excellent
911
4 - Good
532
3 - Okay
124
2 - Mediocre
37
1 - Poor
33
4.6
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.4
Property condition

3/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Good location. Mini bar nuisance charges for coffee capsules, very misleading. Gym had no towels or water in the mornings. Hotel needs renovation.

Stayed 3 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very good and friendly environment Convenient to a lot of restaurant and tourists spots

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Views

The hotel is superbly located, overlooking the Chapultepec castle and forest. The staff is very friendly, especially Carlos at the front desk, very proactive and professional. My room had a beautiful view, the bed was very comfy. I enjoyed breakfast very much. It really is a highly recommended hotel. Great stay, you rock! Thank you!

Stayed 1 night in Aug 2019

4/5 Good

  • Liked: Staff & service, amenities
  • Disliked: Property conditions & facilities

Very Friendly , helpful staff. Restaurant staff always on top of things, making sure people were taking care of.

Stayed 4 nights in Aug 2019

Tell us how we can improve our site