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Gran Hotel Villa de Madrid

3.5 star property

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Photo gallery for Gran Hotel Villa de Madrid

32-inch LED TV with cable channels, TV
Exterior detail
Breakfast, lunch, dinner served; Mexican cuisine
Lobby sitting area
Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
Calzada de Guadalupe 195, Col. 7 de Noviembre, Mexico City, CDMX, 7840
  • Place, Avenida Insurgentes
    ‪19 min walk‬
  • Place, La Raza Medical Center
    ‪5 min drive‬
  • Place, Basilica of Our Lady of Guadalupe
    ‪5 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

7.8 out of 10
Good
(19 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room Standard

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room Standard

  • 376 sq ft
  • Sleeps 2

View all photos for Double Room Standard

Desk, blackout drapes, iron/ironing board, free WiFi

Double Room Standard

  • 430 sq ft
  • Sleeps 4

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About the neighborhood

Mexico City

Located in Mexico City (Downtown Mexico City), Gran Hotel Villa de Madrid is within a 5-minute drive of La Raza Medical Center and Plaza de las Tres Culturas. .This hotel is 1.9 mi (3 km) from Basilica of Our Lady of Guadalupe and 3.4 mi (5.5 km) from Museo Universitario del Chopo.

What's nearby

  • Avenida Insurgentes - 19 min walk - 1.0 mile
  • La Raza Medical Center - 5 min drive - 1.4 miles
  • Tlatelolco Archaelogical Site - 5 min drive - 1.7 miles
  • Plaza de las Tres Culturas - 5 min drive - 1.7 miles
  • Basilica of Our Lady of Guadalupe - 5 min drive - 1.7 miles

Getting around

  • Misterios Station - 7 min walk
  • Mexico City Buenavista Station - 13 min drive
  • Benito Juarez International Airport (MEX) - 12 min drive

Restaurants

  • ‪Vips - ‬3 min walk
  • ‪Barbacoa de Calzada de Guadalupe - ‬4 min walk
  • ‪Flautas Magos - ‬7 min walk
  • ‪Toks - ‬4 min walk
  • ‪Restaurante Jin Ying Zi - ‬4 min walk

About this property

Gran Hotel Villa de Madrid

Beaux Arts hotel with a 24-hour front desk and a restaurant
Gran Hotel Villa de Madrid offers 50 accommodations with hair dryers and complimentary toiletries. 32-inch LED televisions come with cable channels. Bathrooms include showers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 50 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Mexican cuisine at La Zarzuela, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
La Zarzuela - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Zarzuela

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Gran Hotel Villa Madrid Mexico City
Gran Hotel Villa Madrid
Gran Villa Madrid Mexico City
Gran Hotel Villa De Madrid Mexico City
Gran De Madrid Mexico City
Gran Hotel Villa de Madrid Hotel
Gran Hotel Villa de Madrid Mexico City
Gran Hotel Villa de Madrid Hotel Mexico City

Gran Hotel Villa de Madrid Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 208 out of 449 reviews
Rating 8 - Good. 138 out of 449 reviews
Rating 6 - Okay. 45 out of 449 reviews
Rating 4 - Poor. 32 out of 449 reviews
Rating 2 - Terrible. 26 out of 449 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great.

My bf ended up staying here alone because my flight was delayed. He said it was a good thing I didnt stay there. The cleanliness wasnt great. There was holes in the sheets.
Stayed 1 night in Oct 2025

2/10 Terrible

GABRIELLA

Disliked: Cleanliness, amenities, property conditions & facilities
Is unsafe very Bad and Dangerous Area very Noisy not to Clean and was and Alarm every two Hours People having Party all night so You can't even Sleep at all
Stayed 1 night in Oct 2025

10/10 Excellent

Karolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prices are affordable and it was safe, clean with friendly staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

Karolina

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Everything was great!
Stayed 1 night in Oct 2025

8/10 Good

Martin

was good, clean and friendly the price is very good
Stayed 2 nights in Aug 2025

2/10 Terrible

Jose Luis

The pictures online look WAY better than the real thing. There was cigarette burns in the blankets, The room had a weird smell. The beds are hard and the windows on the lower floor don’t close so anyone can walk right in. We ended up leaving right away
Stayed 1 night in Sep 2025

6/10 Okay

julio, santa barbara

Liked: Cleanliness, staff & service
Shower floor is very slippery
Stayed 2 nights in Sep 2025

10/10 Excellent

Miguel

Stayed 1 night in Mar 2025

10/10 Excellent

MERCEDES

Stayed 1 night in May 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the front desk employee was extremely kind and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carolina Natalia

Liked: Staff & service, property conditions & facilities
Good condition and staff are friendly & helpful.
Stayed 1 night in Apr 2025

4/10 Poor

YESSICA, CYPRESS

Stayed 2 nights in Apr 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

el santo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It ok
Stayed 2 nights in Mar 2025

2/10 Terrible

Nayeli

Disliked: Cleanliness, staff & service, property conditions & facilities
The receptionist was rude and was giving us a hard time to check in. When we tried asking questions she was rude and there wasn’t anyone else in the lobby waiting to be checked in for her to be so short with us. The beds are uncomfortable. The rooms don’t seem like they’re clean. Our main blanket had a hole like someone had burned out their cigarette on it. The shower didn’t seem clean. The floors were dirty and sticky. We got two rooms and I would never have my family stay there ever again.
Stayed 1 night in Mar 2025

6/10 Okay

Marina

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Maricela

Stayed 2 nights in Jan 2025

10/10 Excellent

Maricela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a big space and was convenient to the basilica
Stayed 1 night in Jan 2025

10/10 Excellent

Olga

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very little water pressure to take a shower, we understand water savings ! Also a lot of noise during night to much activity?
Stayed 3 nights in Dec 2024

8/10 Good

Rafael

Stayed 5 nights in Nov 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos solo una noche con mi esposo y dos hijos, todo estuvo bien, los cuartos limpios, agradable el ambiente, las camas un poco duras, en general lo recomiendo y me volvería a hospedar en Botel villa de Madrid.
Stayed 1 night in Nov 2024

2/10 Terrible

Hector E

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management won’t work on a terrible matter!! Definitely won’t recommend at ALL!!!
Stayed 11 nights in Nov 2024

10/10 Excellent

Evangelina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything
Stayed 2 nights in Nov 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024