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Room type Options Nightly price Book
Penthouse with jacuzzi
775 square feet
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Executive Apartment, 1 Queen Bed
344 square feet
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Executive Apartment, 1 King Bed
484 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable hotel, walk to Avenida Presidente Masaryk

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk
Concierge services

With a stay at FlowSuites Polanco, you'll be centrally located in Mexico City, steps from Avenida Presidente Masaryk and within a 5-minute walk of Lincoln Park. This hotel is 0.7 mi (1.1 km) from Auditorio Nacional and 0.9 mi (1.5 km) from Parque Zoologico de Chapultepec.

Make yourself at home in one of the 12 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

FlowSuites Polanco features tour/ticket assistance, concierge services, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Mexico City hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator.

FlowSuites Polanco is a smoke-free property.

  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Luggage storage
  • Wheelchair accessible – no
  • Elevator
  • Elevator door width (inches) - 79
  • Elevator door width (centimeters) - 200
  • Concierge services
  • 24-hour front desk
  • Laundry facilities
  • Tours/ticket assistance
  • Total number of rooms - 12
  • Number of floors - 4
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of buildings/towers - 1
  • Smoke-free property
  • Food and water bowls

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Room Amenities

FlowSuites Polanco offers 12 accommodations with minibars (stocked with some free items) and safes. These individually furnished accommodations have separate sitting areas. LED televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Kitchenette
  • Desk
  • Separate sitting area
  • Iron/ironing board (on request)
  • Free bottled water
  • Microwave
  • Cookware, dishware, and utensils
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • Separate dining area
  • Stovetop
  • Cable TV service
  • HDTV
  • Free WiFi
  • Individually furnished
  • TV size measurement: inch
  • Minibar (stocked, some free items)
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Number of beds 3
  • Soap
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste not available

Nearby Things to Do

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 915 per pet, per night
  • Dogs only
  • 1 total (up to 26 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

Service animals are allowed

Service animals are exempt from fees/restrictions

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Property is cleaned with disinfectant

Contactless check-out is not available

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Pet fee: MXN 915 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Casa Castelar Aparthotel
  • Casa Castelar Aparthotel Mexico City
  • Casa Castelar Mexico City
  • FlowSuites Polanco Aparthotel
  • FlowSuites Aparthotel
  • FlowSuites
  • FlowSuites Polanco Mexico City
  • FlowSuites Polanco Apartment
  • FlowSuites Apartment

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

The property is professionally cleaned.

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