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Hotel Del Prado

3.0 star property

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Reception
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Standard Room, 1 King Bed, City View | Down comforters, in-room safe, desk, blackout drapes
Breakfast, lunch and dinner served
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Av Marina Nacional 399, Mexico City, CDMX, 11300
  • Place, Paseo de la Reforma
    ‪15 min walk‬
  • Place, U.S. Embassy
    ‪15 min walk‬
  • Place, Angel of Independence Monument
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, City View | Down comforters, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(19 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Down comforters, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

7.4 out of 10
Good
(14 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room Standard

Down comforters, in-room safe, desk, blackout drapes

Single Room Standard

  • 495 sq ft
  • Sleeps 2

View all photos for Double Room Standard

Down comforters, in-room safe, desk, blackout drapes

Double Room Standard

10.0 out of 10
Exceptional
(2 reviews)
  • 462 sq ft
  • Sleeps 3

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Total with taxes and fees
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About the neighborhood

Mexico City

With a stay at Hotel Del Prado, you'll be centrally located in Mexico City, within a 5-minute drive of Paseo de la Reforma and Angel of Independence Monument. .This hotel is 2.2 mi (3.6 km) from Palacio de Bellas Artes and 3.4 mi (5.5 km) from Zócalo.

What's nearby

  • Pemex Executive Tower - 7 min walk - 0.4 miles
  • Paseo de la Reforma - 15 min walk - 0.8 miles
  • U.S. Embassy - 15 min walk - 0.8 miles
  • Angel of Independence Monument - 15 min walk - 0.8 miles
  • Avenida Presidente Masaryk - 17 min walk - 0.9 miles

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Normal Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 20 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • Hotel del Prado
  • ‪Dáyker Salads - ‬5 min walk
  • ‪La Siembra - ‬5 min walk
  • ‪Hamburguesas al Carbón - ‬1 min walk

About this property

Hotel Del Prado

Hotel Del Prado offers 357 accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch LCD televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 357 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite to eat at El Cafe, a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered on select days.
El Cafe - This brasserie serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Secured, covered self parking on site (MXN 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 380 to 420 for adults and MXN 180 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • El Cafe

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 925
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 925

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 380 to 420 for adults, and MXN 180 to 250 for children
  • Airport shuttle fee: MXN 350 per vehicle (maximum occupancy 4)
  • Covered self parking fee: MXN 90 per day
  • Early check-in fee: MXN 925 (subject to availability)
  • Late check-out fee: MXN 925 (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Del Prado Hotel
Del Prado Hotel Mexico City
Del Prado Mexico City
Prado Hotel Mexico City
Prado Mexico City
Del Prado Hotel
Hotel Del Prado Hotel
Hotel Del Prado Mexico City
Hotel Del Prado Hotel Mexico City

Hotel Del Prado Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 420 out of 883 reviews
Rating 8 - Good. 240 out of 883 reviews
Rating 6 - Okay. 134 out of 883 reviews
Rating 4 - Poor. 49 out of 883 reviews
Rating 2 - Terrible. 40 out of 883 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Rocio

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I’m speaking on the room itself. It was old, the shower smelled of sewer when it was on. Room was very basic, needs remodeling. Hotel is on a Main Street. I didn’t eat there or went inside the mall. I think most people would like the restaurant and mall attached. The food did smell delicious though. For my preference, I would not stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Savi

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 4 nights in Oct 2025

10/10 Excellent

Fernando

Stayed 2 nights in Oct 2025

8/10 Good

Maria del Carmen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

HECTOR

Liked: Cleanliness
The property is old, which I knew, but the rooms have not been renovated in a while. The room space is very good. the staff did not allowed me to check in early even when there were rooms available, the reason was because I reserved in Expedia and not directly in the hotel...
Stayed 1 night in Sep 2025

10/10 Excellent

German

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous service
Stayed 6 nights in Jul 2025

6/10 Okay

Didier

Stayed 1 night in Jun 2025

6/10 Okay

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent staff and good location. Gave only 4 stars because the water pressure was weird and we had to change rooms on the last night of our stay due to a water leak and in that second room the a/c unit was not working properly. Fortunately it was a cool night and we didn’t need a/c to cool down the room
Stayed 6 nights in May 2025

4/10 Poor

Yi

Stayed 1 night in Mar 2025

10/10 Excellent

Hugo Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Javier, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio y buena atencion
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Liliana

Business traveler
Liked: Cleanliness, staff & service, amenities
Me gusto ya que estaba cerca de Polanco
Stayed 1 night in Sep 2024

6/10 Okay

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es el hotel con buen servicio del front desk, muy amables y lo que le haga falta a tu cuarto te lo llevan.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff didn't study hotel amd tourism and dont know how to treat people and the first room I was sent to had mold on the shower head it was very dirty and disgusting
Stayed 3 nights in Jul 2024

10/10 Excellent

VICTOR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for couple of days stay.
Stayed 1 night in Aug 2024

8/10 Good

Miguel, Cypress

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning noisy
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 2 nights in Aug 2024

8/10 Good

Elio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Ariel Dario

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
very old fashioned
Stayed 4 nights in Mar 2024

10/10 Excellent

Viridiana, Conway

Stayed 1 night in Feb 2024

10/10 Excellent

Viridiana

Traveled with family
Liked: Cleanliness
Definitely stay here on my next trip
Stayed 3 nights in Feb 2024