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Crowne Plaza Mexico City North-Tlalnepantla by IHG

Property class: 4

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Photo gallery for Crowne Plaza Mexico City North-Tlalnepantla by IHG

A spacious indoor dining area with multiple tables and chairs, surrounded by planters with greenery.
A spacious lobby with multiple seating areas, a large mural on the wall, and a modern staircase.
A hotel room with two beds, a television, a bathroom, and a hallway.
A historic building with a prominent clock tower, surrounded by a crowd of people.
A modern bathroom with two sinks, a large mirror, and a hairdryer on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $118
$99 nightly
$118 total
Total with taxes and fees
Sep 11 - Sep 12

Explore the area

View in a map
Roberto Fulton 2-a, Col.san Lorenzo, Tlalnepantla de Baz, MEX, 54000
  • Place, Tlalnepantla Convention Center
    ‪1 min walk‬
  • Place, Plaza Tlalne Fashion Mall
    ‪3 min walk‬
  • Place, Centennial Theater
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a chair, a desk, and a thermostat.

Standard Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a television, and a patterned carpet.

Standard Room, 2 Queen Beds

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with a large bed, two bedside tables, a desk with a chair, and a window with curtains.

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room

A hotel room with a large bed, a desk, a purple armchair, a sofa, a TV, and a window with curtains.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

A compact kitchenette with a built-in coffee maker, a microwave, and a small coffee station with cups and a kettle.

Standard Room

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a bathroom.

Junior Suite, 1 King Bed

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible

A modern bathroom with a shower, toilet, and handrails.

Standard Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Tlalnepantla de Baz

When you stay at Crowne Plaza Mexico City North-Tlalnepantla by IHG in Tlalnepantla de Baz, you'll be in the business district, within a 15-minute drive of Basilica of Our Lady of Guadalupe and Paseo de la Reforma. .This hotel is 9.5 mi (15.3 km) from Angel of Independence Monument and 10 mi (16.1 km) from Palacio de Bellas Artes.

What's nearby

  • Tlalnepantla Convention Center - 1 min walk - 0.1 miles
  • Plaza Tlalne Fashion Mall - 3 min walk - 0.2 miles
  • Centennial Theater - 5 min walk - 0.3 miles
  • Corpus Christi Cathedral - 15 min walk - 0.8 miles
  • Sentura Mall - 17 min walk - 0.9 miles

Getting around

  • Tlalnepantla Station - 4 min drive
  • Tlalnepantla de Baz Station - 6 min drive
  • Benito Juarez International Airport (MEX) - 40 min drive

Restaurants

  • ‪Italianni's - ‬5 min walk
  • ‪La Casa de Toño - ‬4 min walk
  • ‪Cielito Querido Café - ‬5 min walk
  • ‪La Cervecería de Barrio - ‬6 min walk
  • ‪K-Food Star - ‬5 min walk

About this property

Crowne Plaza Mexico City North-Tlalnepantla by IHG

Crowne Plaza Mexico City North-Tlalnepantla by IHG offers 129 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 129 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at Restaurante Limoneros, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tlalnepantla de Baz? This hotel has 5813 square feet (540 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Restaurante Limoneros - This restaurant specializes in local and international cuisine. Open daily.
Lobby Bar - Onsite sports bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Restaurante Limoneros

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5,813 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1993

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Mexico City North-Tlalnepantla
Crowne Plaza Mexico City North-Tlalnepantla
Crowne Plaza Mexico City North-Tlalnepantla Hotel
Crowne Plaza Mexico City North-Tlalnepantla Tlalnepantla de Baz
Hotel Crowne Plaza Mexico City North-Tlalnepantla
Crowne Plaza Mexico City North Tlalnepantla
Crowne Plaza Mexico City North Tlalnepantla
Crowne Plaza Mexico City North-Tlalnepantla by IHG Hotel
Crowne Plaza Mexico City North Tlalnepantla an IHG Hotel

Crowne Plaza Mexico City North-Tlalnepantla by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 184 out of 292 reviews
Rating 8 - Good. 71 out of 292 reviews
Rating 6 - Okay. 20 out of 292 reviews
Rating 4 - Poor. 8 out of 292 reviews
Rating 2 - Terrible. 9 out of 292 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities
Room was spotless staff is very nice and helpful the sunday brunch is delicious
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel quiet cozy nice breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Cenorino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 7 nights in Nov 2022
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice view, friendly staff
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Colton

Liked: Cleanliness
Good
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t take any breakfast because the reason of my trip kept me busy old day out of the hotel
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Samael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Noslen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service and Dining options
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

mario a

Liked: Amenities
Excelente
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

To my standard i had a very good experience very clean and quiet place everything u need is available
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We were in town to visit friends, and the hotel room price was reasonable for the quality of the property. The food was excellent - especially the daily breakfast buffet. The variety and quality of food items were amazing at a reasonable price. The entire staff were very attentive - the reception desk at check in and check out, the restaurant servers, and housekeeping all were excellent.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities
implecable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. stuff super friendly the parking and cleaning people are very nice and respectful i will be used this hotel on my next trip
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Nice
Verified review

4/10 Poor

Hector

Liked: Cleanliness
Disliked: Property conditions & facilities
convenience for some employees really friendly
Stayed 7 nights in Jan 2023
Verified review

6/10 Okay

Bautista

Liked: Cleanliness, staff & service, amenities
Could be better
Stayed 7 nights in Aug 2023
Verified review

10/10 Excellent

Rigoberto

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Some of the receptionist weren’t to politely.. area looks not to safe. But I love the hotel
Stayed 2 nights in May 2023
Verified review

4/10 Poor

jimena

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is very old, the drains in the bathroom make the rooms smell very bad and it is not a 4-star hotel, barley 3
Stayed 3 nights in May 2023
Verified review

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Ramon

Disliked: Amenities
Paid breakfast in advance but server tried to charge almost every day claiming his system didn’t show breakfast as paid, false advertising about a terrace restaurant, they don’t, food is bad anyway it looks they serve breakfast leftovers, two Uber drivers tried to steal my luggage.
Stayed 5 nights in Apr 2025
Verified review

4/10 Poor

Felipe

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El personal tuvo mala actitud, principalmente el de recepción. Cuando me registré el 10 de mayo, pregunté si mi reservación y solo para confirmar, porque la reservación que hice contemplaba con desayuno, el personal me dijo que si. El lunes 11 salí temprano y no desayuné, el martes 12 si lo tomé y me encontré con que no estaba incluido, me dijeron que pasara a recepción a aclararlo y estaba la persona que me hizo el check in, y ahora con un mal trato se desdijo y me dijo que no era cierto, que yo estaba mintiendo, le reclamé y terminé pagando en el restaurant el desayuno por $ 340.00. El miércoles 13 ya no lo tomé porque se me pareció muy caro para un par huevos, un poco de fruta y un vaso pequeño de jugo. En el restaurant porque cené ahí el domingo 10, pedí un Ribeye y me llevaron un Newyork, de diferente peso, pensado que yo me daría cuenta, cuando lo reclamé, me dijeron que no tenían lo que había pedido y terminé con una arrachera. El lunes 11 también cené en el restaurant del hotel y pedí una pasta que la llevaron cruda. El estacionamiento por las lluvias cuando llegué estaba inundado, a donde me indicaron que me estacionara se mojaron mis zapatos y además está oscuro. A este hotel lo conozco desde hace muchos años y principalmente lo que veo es que el personal no está comprometido, no les interesa mucho la atención al huésped, no es como en el pasado, donde consideraban al huésped lo más importante.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mariano Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
El personal muy amable y el desayuno muy variado
Stayed 3 nights in Apr 2026