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Close to you by Residence L'heritage

3.0 star property

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Luxury Room | In-room safe, individually decorated, iron/ironing board, free WiFi
Luxury Room | Terrace/patio
Luxury Room | Living area | 40-inch flat-screen TV with cable channels, TV
Front of property
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Gym
  • Housekeeping

Explore the area

View in a map
Torcuato Tasso, 325, Mexico City, MDF, 11560
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, National Museum of Anthropology
    ‪10 min walk‬
  • Place, Paseo de la Reforma
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room

In-room safe, individually decorated, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | In-room safe, individually decorated, iron/ironing board, free WiFi

Luxury Room

9.0 out of 10
Wonderful
(2 reviews)
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2

Standard Room

  • Sleeps 2

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About the neighborhood

Mexico City

With a stay at Close to you by Residence L'heritage in Mexico City (Polanco), you'll be steps from Avenida Presidente Masaryk and 14 minutes by foot from Paseo de la Reforma. .This hotel is 1.4 mi (2.3 km) from Angel of Independence Monument and 3.5 mi (5.6 km) from Palacio de Bellas Artes.

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.1 miles
  • Embassy of Canada - 5 min walk - 0.3 miles
  • National Museum of Anthropology - 10 min walk - 0.6 miles
  • Paseo de la Reforma - 12 min walk - 0.7 miles
  • Spanish Consulate General - 14 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Polanco Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪El Rey del Suadero - ‬2 min walk
  • ‪Murakami - ‬1 min walk
  • ‪El Fogón Mixe - ‬2 min walk
  • ‪La Cervecería de Barrio - ‬1 min walk
  • ‪Cosecha Natural - ‬1 min walk

About this property

Close to you by Residence L'heritage

Close to you by Residence L'heritage offers 23 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 23 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace.
A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Microwave

More

  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

You By L'heritage Mexico City
Close To You By Residence L'Heritage Hotel
Close To You By Residence L'Heritage Mexico City
Close To You By Residence L'Heritage Hotel Mexico City

Close to you by Residence L'heritage Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 84 reviews
Rating 8 - Good. 17 out of 84 reviews
Rating 6 - Okay. 12 out of 84 reviews
Rating 4 - Poor. 4 out of 84 reviews
Rating 2 - Terrible. 6 out of 84 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a safe area close to the embassy of our country of origin. We found this place by reference from other people dril our country that were staying there. The staff was great, the area very safe with lots of dining options.
Stayed 3 nights in Dec 2023

2/10 Terrible

Luisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Ac was not working. Nothing like pictured on property
Stayed 3 nights in Nov 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Beautiful room. Excellent location if you are going to the Venezuelan embassy.
Stayed 2 nights in Nov 2023

8/10 Good

Cinthya, Miami

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Jason, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in great location. Very safe and comfortable.
Stayed 4 nights in Mar 2023

6/10 Okay

Darwin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, old building, NO A/C, I need A/C to feel comfortable, room Was warm during the day and at night. I opened the windows and it was noisy and my allergies came up. Breakfast was ok . 👌 didn’t like it at all.
Stayed 3 nights in Mar 2023

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, property conditions & facilities
Very good

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and great staff
Stayed 2 nights in Oct 2022

10/10 Excellent

Carla

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people
Stayed 2 nights in Oct 2022

10/10 Excellent

Justin

Stayed 1 night in Oct 2022

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, muy buena ubicacion… muy buen hotel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2022

8/10 Good

Nancy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

MAEGLIS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atención al cliente 5 estrellas!! Con ganas de volver a futuro!!!
Stayed 3 nights in Aug 2022

10/10 Excellent

Pedro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room. Apartment size. Nice building in an excellent location. Only downside, no A/C.
Stayed 1 night in Apr 2022

6/10 Okay

maria, key biscayne

Liked: Cleanliness
Stayed 1 night in Mar 2022

8/10 Good

Jean-Yves

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall but difficult for business

Noisy building repairs made in-room work impossible. Internet service was bad generally in the building.
Stayed 4 nights in Jan 2022

10/10 Excellent

Ricardo, Valrico

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2022

10/10 Excellent

Ricardo, Valrico

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Friendly Service
Stayed 2 nights in Feb 2022

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay in the city

This place was on an excellent location. Quite street not tho many cars with lots of fun restaurants. It is a good size of apartment with a big balcony. Nice breakfast and appetizer during the day. So close to the Venezuelan consulate and so many good stores. Safe aerea, we walk everywhere. The people in the front desk were amazing and very helpful. We recommend it.
Stayed 3 nights in Jan 2022

10/10 Excellent

Leopoldo

Stayed 1 night in Jan 2022

8/10 Good

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Site being rebuilt, but nice stay.
Stayed 2 nights in Jan 2022

2/10 Terrible

JULIAN

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the hotel and the one at the reception told me that they were over-sold and that we had NO room ... that's why I had to make another reservation with you. The hotel is very bad and dirty.
Stayed 4 nights in Nov 2021

2/10 Terrible

RICARDO S

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD EXPERIENCE

they cancel my reservation i arrived ando no reservation was made
Stayed 3 nights in Nov 2021

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buyer beware, overbooking and horrible service!!!!

Beware, they overbooked the hotel, heard customers staying complaining at full volume about workers at the rooms and not having hot water, then another complaining they had been sent to alternate address that did not exist. Lobby is under construction and in no way ready for customers. Made me fill out documents, sign contracts take copies of my ID and credit card information only to say oops, there's no rooms. I told her to be sure after hearing the previous customer complaining. The one that started taking my information just stood up and left , leaving a lady there to "solve the situation" VERY SKETCHY" Not professional at all buyer beware and were left stranded trying to find a Hotel. 2 more customers arrived after me, same problem with NO help or solution.
Stayed 2 nights in Nov 2021