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Close to you by Residence L'heritage

3.0 star property

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Luxury Room | In-room safe, individually decorated, iron/ironing board, free WiFi
Interior
Luxury Room | Terrace/patio
Luxury Room | Living area | 40-inch flat-screen TV with cable channels, TV
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Gym
  • Housekeeping

Explore the area

View in a map
Torcuato Tasso, 325, Mexico City, MDF, 11560
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, National Museum of Anthropology
    ‪12 min walk‬
  • Place, Paseo de la Reforma
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

In-room safe, individually decorated, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room

Luxury Room | In-room safe, individually decorated, iron/ironing board, free WiFi

Luxury Room

9.0 out of 10
Wonderful
(2 reviews)
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room

  • Sleeps 2
  • Free WiFi

Standard Room

  • Sleeps 2
  • Free WiFi

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Bar (on property)
Camino Real Polanco Mexico
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  • Pool
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  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 3,621 reviews
$176 nightly
The price is $210
Jul 12 - Jul 13
Total with taxes and fees
Camino Real Polanco Mexico

About the neighborhood

Mexico City

With a stay at Close to you by Residence L'heritage in Mexico City (Polanco), you'll be steps from Avenida Presidente Masaryk and 14 minutes by foot from Paseo de la Reforma. .This hotel is 1.4 mi (2.3 km) from Angel of Independence Monument and 1.8 mi (2.9 km) from Auditorio Nacional.

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.1 miles
  • Embassy of Canada - 7 min walk - 0.4 miles
  • National Museum of Anthropology - 12 min walk - 0.7 miles
  • Spanish Consulate General - 14 min walk - 0.8 miles
  • Paseo de la Reforma - 14 min walk - 0.8 miles

Getting around

  • Mexico City Fortuna Station - 7 min drive
  • Polanco Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪El Rey del Suadero - ‬2 min walk
  • ‪La Cervecería de Barrio - ‬1 min walk
  • ‪El Fogón Mixe - ‬2 min walk
  • ‪Murakami - ‬1 min walk
  • ‪Cosecha Natural - ‬1 min walk

About this property

Close to you by Residence L'heritage

Close to you by Residence L'heritage offers 23 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 23 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace.
A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Microwave

More

  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

You By L'heritage Mexico City
Close To You By Residence L'Heritage Hotel
Close To You By Residence L'Heritage Mexico City
Close To You By Residence L'Heritage Hotel Mexico City

Close to you by Residence L'heritage Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 47 out of 87 reviews
Rating 8 - Good. 17 out of 87 reviews
Rating 6 - Okay. 12 out of 87 reviews
Rating 4 - Poor. 4 out of 87 reviews
Rating 2 - Terrible. 7 out of 87 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and great staff
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in great location. Very safe and comfortable.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Beautiful room. Excellent location if you are going to the Venezuelan embassy.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a safe area close to the embassy of our country of origin. We found this place by reference from other people dril our country that were staying there. The staff was great, the area very safe with lots of dining options.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Isaac

Liked: Amenities
Disliked: Property conditions & facilities
No towels at arrival, after that no hand towl available. Door locked with all belongings inside and hotel could not fix the door until the next day. Had to sleep in another room without my things. Did not offer any compensation for the troubles. Several problems more with the room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Verified

2/10 Terrible

Luisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Ac was not working. Nothing like pictured on property
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Darwin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, old building, NO A/C, I need A/C to feel comfortable, room Was warm during the day and at night. I opened the windows and it was noisy and my allergies came up. Breakfast was ok . 👌 didn’t like it at all.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Laura Araceli

El personal es muy amable y la terraza muy agradable
Stayed 1 night in Feb 2026
Verified

8/10 Good

Aida Eugenia

Liked: Cleanliness, amenities, property conditions & facilities
Nos gustó el hotel , pero cuando llegamos tardaron mucho en darnos el cuarto, lo demás muy agradable
Stayed 1 night in Jan 2026
Verified

6/10 Okay

maritza auxiliadora

Disliked: Cleanliness, property conditions & facilities
Las instalaciones están viejas y con falta de mantenimiento, estuve 3 días y solo limpiaron y arreglaron la habitación 1 día, lo que salva el hotel es la amabilidad y atención de las recepcionistas Gladys y Estefaní, la cocina es atendida por Karla con mucha amabilidad sin embargo el desayuno incluido solo lo sirvieron 2 días no recomiendo el lugar
Stayed 3 nights in May 2025
Verified

4/10 Poor

CRISTHEL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar esta bien ubicado, Servicio administración, al día de hoy no me han enviado factura. En cuanto a limpieza, habia lugares sucios, hubo ocasiones que no hicieron limpieza, y las fundas de almohada tenian un olor extraño. Toallas estaban viejas
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Arnoldo Alejandro

Liked: Cleanliness, staff & service
Me gusto el hotel, solo le falta un poco en el mantenimiento de infraestructura, pero en limpieza de habitacion muy buena, el desayuno excelente, la atencion del personal de felicutar y en especial al Sr. Victor que fue de mucha ayuda, asesoria y muy atento siempre con una sonrisa y a la disposición. Gracias por todo y no dudaria en volver a ir a este hotel para mis proximos viajes a Ciudad de México
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

ALBERTO MARQUEZ DE LA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, agradable lugar
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Humberto

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El tamaño de la habitación y los servicios como terraza gimnasio y demás de buen nivel
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único punto si fuera un día caluroso es que no hay clima en las habitaciones. Pero en nuestra visita no fue relevante.
Stayed 1 night in Nov 2022
Verified

8/10 Good

ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un pequeño departamento! Excelente. Contras. No tiene Aire Acondicionado. Muy mala Internet. imposible trabajar en tu habitación.
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Jose Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Punto de mejora: No tiene aire acondicionado
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities
Estuvimos el fin de semana en la propiedad, es fácil acceder y está muy bien ubicada. El proceso de check-in fue sencillo y rápido. Por la noche se puede salir caminando y disfrutar de los restaurantes de los alrededores. El cuarto estaba bastante limpio y ordenado. Nos encantó la atención de Renata y David! Pensamos volver pronto.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, muy buena ubicacion… muy buen hotel.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

MAEGLIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atención al cliente 5 estrellas!! Con ganas de volver a futuro!!!
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Leonardo Bracho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no sirvio el internet
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Monica

Liked: Staff & service
Disliked: Property conditions & facilities
No hay aire acondicionado en las habitaciones
Stayed 2 nights in Apr 2022