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Aparthotel

Capitalia Palacio Polanco

Property class: 4.5

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Photo gallery for Capitalia Palacio Polanco

A modern building entrance with a marble floor, a reception desk, and a staircase leading to an upper level.
A modern living room with a grey sofa, a small table with a coffee machine, and a large window with a view of trees and buildings.
A modern kitchen with a built-in refrigerator, a coffee maker, and a kettle on the counter.
A rooftop terrace with a hammock, outdoor seating, and potted plants.
A modern building with a prominent sign reading 'Palacio de Hierro' and a rooftop terrace with a red roof.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning
  • Spa
  • Outdoor Space
The current price is $331
$273 nightly
$331 total
Total with taxes and fees
Oct 25 - Oct 26

Explore the area

View in a map
1410 Av. Homero Polanco II Sección, Mexico City, CDMX, 11530
  • Place, Antara Polanco
    ‪3 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪5 min walk‬
  • Place, Plaza Polanco
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

A balcony with a grey sofa, a small table with a bowl, and a railing. A modern building with balconies is visible in the background.

Deluxe Apartment, 2 Bedrooms, Balcony

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

A neatly made bed with white linens, a wooden headboard, and bedside tables with lamps. There are three framed pictures on the wall above the bed.

Deluxe Apartment, 1 Bedroom

  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Comfort Apartment, Balcony, Ground Floor

A modern living room with a flat-screen TV, a grey sofa, a wooden coffee table, and a kitchen area in the background.

Comfort Apartment, Balcony, Ground Floor

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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Total with taxes and fees
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About the neighborhood

Mexico City

With a stay at Capitalia Palacio Polanco in Mexico City (Polanco), you'll be a 5-minute walk from Avenida Presidente Masaryk and 7 minutes by foot from Antara Polanco. .This luxury aparthotel is 1.3 mi (2 km) from Paseo de la Reforma and 2.9 mi (4.7 km) from Angel of Independence Monument.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Antara Polanco - 3 min walk - 0.2 miles
  • Avenida Presidente Masaryk - 5 min walk - 0.3 miles
  • Lincoln Park - 10 min walk - 0.6 miles
  • Plaza Polanco - 10 min walk - 0.6 miles
  • Soumaya Museum - 10 min walk - 0.6 miles

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Polanco Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪Café de la Escalera - ‬3 min walk
  • ‪Restaurante Palacio - ‬2 min walk
  • ‪Maison Kayser - ‬2 min walk
  • ‪Tierra Garat - ‬1 min walk
  • ‪Ojo De Agua - ‬2 min walk

About this property

Capitalia Palacio Polanco

Capitalia Palacio Polanco offers 12 air-conditioned accommodations with espresso makers and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include dining tables. Beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with cable channels and Netflix. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Rooms have private balconies or patios. 40-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as coffee/tea makers and washing machines.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and a picnic area.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Property amenities

Pool/Spa

  • Massage
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Baby bath
  • Baby monitor
  • Free crib

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Paper towels
  • Toaster
  • Toaster oven

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 40-inch smart TV with cable channels
  • Games
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Picnic area

Laundry

  • Laundry facilities
  • Washing machine

Work spaces

  • Coworking space

Comfort

  • Air conditioning
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Ceiling hoist
  • Elevator (59 inch wide door)
  • Lever door handles
  • Tile flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 units
  • Housekeeping (on request)
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights and lock the doors

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Capitalia Apartments Homero
Capitalia Luxury Apartments Homero
Capitalia -Luxury Apartments - Homero Apartment
Capitalia -Luxury Apartments - Homero Mexico City
Capitalia -Luxury Apartments - Homero Apartment Mexico City

Capitalia Palacio Polanco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 89 reviews
Rating 8 - Good. 23 out of 89 reviews
Rating 6 - Okay. 11 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Clean Rooms, friendly staff and great location !
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I love the location. The place was clean and cozy. The staff super helpful and nice! Definitely recommend it
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This is a great option in the most luxurious part of Mexico City. The apartments are clean, very modern and the staff are very nice and friendly. There’s two shopping centers nearby great coffee shops and everything is within walking distance.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, perfect for family, very safe 24 hr security guard.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
My second time stay in there just was amazing always i will consider to stay there again next visit
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Great value.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Perfect place
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Place was very safe, clean, staff was very nice. Area was walkable. Street noise can be a little loud at night though
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Good job... very nice.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Emergency stay. Great value. Noisy during the night.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in
Great location close to shopping, restaurants etc . The apartment is on the smaller side Hot water was temperamental. Fixtures were loose in the small main bath and the light is not over the mirror so was hard to shave. It was good for a few days but I would not have an extended stay. If your a light sleeper keep in mind the bedrooms are street side and super noisy with traffic starting at around 5:30am.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, communication
Bed sheet was dirty.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the location! Also loved how comfortable was for us as a couple, liked an apartament where I can live in
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Communication
Disliked: Cleanliness, amenities
The location! Close to shopping malls, groceries, pharmacies
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Good stay. Good location. Would had wanted house keeping to check in to see if we had clean towels & TP, had to go to front desk and request.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved this hotel. It was small, but had everything we needed. The only bad park was lack of parking. There was a parking lot nearby, but not on campus.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Friends trip

The place is great, very clean, modern and accessible. There was no daily cleaning, we were fine, just something to keep in mind. A lot of noise from the street but not sure giving the location it could be any different. I could keep use it from now on. Great coffee next door too!
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The property was small - rooms were small, we could hear the outdoor street every night so it was noisy - the windows were not equipped for the area. The bathrooms were unusually small and uncomfortable to get into and out - (5,7 - 156lbs) and still felt uncomfortable. Would probably not reserve again unless I had to.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
Podria decir que me encanta el lugar la zona la limpieza y comodo,solo por un detalle muy importante el chekin .que al llegar ala propiedad no podia ingresar por motivo del codigo por lo demaas el personal Nocturno excelente resolvio y por la mañana la Sra de la Limpieza nos dejo dormir un poco mas por la desvelada Gracias.espero volver y sea diferente.y darles 5*****
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
La habitación me gustó, esta linda, muy bien ubicada, pero se escucha mucho el ruido de afuera. Ya q hice check out, pedí mi factura timbrada y nunca se tomaron la molestia ni de contestar mi mensaje, mucho menos hacerme mi factura. Ya me había ido, así ya no les importó.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Hola. Gracias por todo. Queremos felicitarlos porque la habitación es muy buena. en cuanto a comodidades, distribución y servicios. Solo avisarles que la luz de la cocina no funciona correctamente y el departamento tiene mal olor (quizá por estar en el sótano). Entonces requiere ventilación constante. Que la tiene. Pero cuando uno sale en el día, y regresa, se siente este olor al regresar al departamento. Saludos y gracias por todo. Ubicación excelente y un muy bonito departamento en excelente zona.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Check-in, communication
Al llegar no nos habían enviado formulario de Check-in y pues no teníamos clave de acceso y en lobby no nos daban acceso tuvimos que hacer varias llamadas hasta que nos pasaron la contraseña de la puerta, al entrar todo muy limpio muy bien pero nos dejaron solo 2 rollos de papel para 3 noches y 4 días para 5 personas tuvimos que comprar nosotros mas papel y 1 día antes de la salida en la mañana a las 8 am aprox, nos abrieron la puerta se disculpo la señora que entro que porque a ella le dijeron que ya habíamos salido siendo que nos quedaba 1 noche más entendemos que puede suceder errores pero debieron tocar primero antes de entrar
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Locacion magnifica. Muy practico el apt.
Stayed 4 nights in Jun 2026