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Campos Polanco

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Photo gallery for Campos Polanco

A restaurant with a wooden table set for dining, a bar area with drinks, and a view of the outdoors.
A modern living room with a leather sofa, a black leather chair, and a small round table with books and a plate.
A woman walking towards a building entrance with a sign above it.
A modern bathroom with a black and white checkered floor, a glass shower enclosure, a white robe hanging on a rack, and a built-in wine rack with bottles and glasses.
A dining area with a wooden table, chairs, and a decorative wall panel.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $472
$395 nightly
$472 total
Total with taxes and fees
Sep 9 - Sep 10

Explore the area

View in a map
361 Campos Eliseos Polanco III Sección, Mexico City, 11540
  • Place, Chapultepec Park
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Auditorio Nacional
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite (Campos Residence)

A modern living room with a sofa, chairs, a coffee table, and a patterned rug.

Suite (Campos Residence)

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1423 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio (Park)

A room with a bed, a desk with a chair, a wall with a patterned design, and a light on the desk.

Studio (Park)

10.0 out of 10
Exceptional
(2 reviews)
  • 317 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Polanco)

A modern hotel room with a bed, bedside table, lamp, and a large mirror.

Suite (Polanco)

8.0 out of 10
Very good
(1 review)
  • City view
  • 469 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Terrace (Park)

A bedroom with a large bed, a nightstand, a chair, and a table with a plant and a bottle.

Room, Terrace (Park)

  • 524 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Hyatt Regency Mexico City
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  • Pool
  • Spa
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  • Parking included
4.7 out of 5, Exceptional, 1,479 reviews
$227 nightly
The price is $271
Sep 19 - Sep 20
Total with taxes and fees
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About the neighborhood

Mexico City

Campos Polanco is centrally located in Mexico City, a 4-minute walk from Avenida Presidente Masaryk and 9 minutes by foot from Auditorio Nacional. .This luxury hotel is 1.3 mi (2.1 km) from National Museum of Anthropology and 1.7 mi (2.7 km) from Museo de Arte Moderno.

What's nearby

  • Chapultepec Park - 2 min walk - 0.1 miles
  • Lincoln Park - 2 min walk - 0.1 miles
  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Paseo de la Reforma - 5 min walk - 0.3 miles
  • Auditorio Nacional - 10 min walk - 0.6 miles

Getting around

  • Mexico City Fortuna Station - 10 min drive
  • Auditorio Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪El Turix - ‬4 min walk
  • ‪Tacos de la Sombrilla Azul - ‬1 min walk
  • ‪Maque - ‬4 min walk
  • ‪Mariscocho - ‬5 min walk

About this property

Campos Polanco

Campos Polanco offers 12 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with smart speakers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Make yourself at home in one of the 12 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and smart speakers are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 5 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:00 AM.
Campos Polanco has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (MXN 500 per night)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Books
  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1951
  • Communal living room
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart speaker

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2750 per vehicle (one-way, maximum occupancy 5)
  • Covered self parking fee: MXN 500 per night (in/out privileges)
  • Pet fee: MXN 1500 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Campos Polanco Hotel
Campos Polanco Mexico City
Campos Polanco Hotel Mexico City

Campos Polanco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 53 out of 60 reviews
Rating 8 - Good. 4 out of 60 reviews
Rating 6 - Okay. 1 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Zoeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Fab hotel and location. Quiet, attentive staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design and comfort
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

rodolfo

Liked: Cleanliness, staff & service, amenities
6 stars! will stay here always
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful, the staff were so accommodating!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Gina M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great luxury stay in great neighborhood. Comfortable and wonderful service.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay. Amazing staff, room, and amenities. The breakfasts were such a nice perk and delicious. One of our favourite hotels we've ever stayed at! Would 1000% recommend, and we can't wait to visit again in the near future.
Stayed 3 nights in Jun 2025
Verified review

4/10 Poor

Dhruti

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not worth the money. Extraordinary location, the staff was great. Just the amenities like the BF and rooftop snacking or room amenities were mid for the price you pay. Not personalized at all:( and not world class at all.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

George

Liked: Property conditions & facilities
Great location near Lincoln park in Polanco. Everyone was welcoming and enjoyed the styling of the interior spaces.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, excellent service by the staff, everything immaculate and a delicious breakfast every morning! Would absolutely go back in a heartbeat
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Karla

Room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice design and good service

The rooms are well decorated, spacious and clean. Lobby and breakfast area cost and inviting.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb boutique hotel.

Beautiful boutique hotel. Meticulously maintained. Great location in Polanco. Very nice staff. Morning breakfast cook/server Ilsa was just the best. My wife and I will miss seeing her. HIGHLY recommend
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Madhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice experience at a boutique hotel, very photogenic room and bathroom. Close to most famous restaurants in Polanco.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Five stars all around. We found our new home in CDMX!
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked room service and a better food selection. Felt a bit more business hotel, other that that it was lovely and I would stay again.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
This gem is unassumingly tucked away in a corner of the city’s highest-end neighbourhood, merely steps to world class boutiques, artisan shops and a plethora of dining options. The property was very private and we felt by times like we had the whole space to ourselves. The daily breakfast was incredible, with nice fruit, yoghurt, cheese, juice, and a special feature each morning. We had a wonderful stay!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy. Loved the unique salons on every floor. Caesar at the front desk, and the dining staff were very personable. The housekeepers were very friendly. Fabulous decor, art and architecture throughout the establishment.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW !! Top notch instalations and staff. Beautiful and luxurious. Best area in the city.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite possibly my new favorite hotel. They have a Michelin star from 2024 and it really shows. The rooms are all very spacious and well appointed, and if you can swing it try to get a residence. It’s just a king size bed with a bathroom but it has a separate kitchen and living room and a whole wall of windows that look through trees out onto the street. Floor to ceiling. Everything in there is exactly how I wish my home would be :-) I can’t wait to come back.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is easily the best hotel we'd ever stay in! Its really safe and quiet. No one can access the front door, only guests.The Staff makes you feel at home, Tania was really helpful and really nice. The whole staff is. The decor is outstanding, you just want to move in and live there! I cant wait to come back, this hotel made us want to visit Mexico City more often!
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a fantastic team in a fabulous location. The only problem was that they rent the hotel to have external events and the common areas in the hotel are small, so it is VERY disruptive to hotel guests. They are gracious and accommodating but while we were there there were 3 events and all the additional people and movement was definitely a thing.
Stayed 6 nights in Mar 2023