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Hotel Palacio Maya

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Palacio Maya

A garden area with a pool, lounge chairs, and a pergola covered in greenery.
An outdoor dining area with a long table, chairs, and a decorative archway.
A multi-story hotel with balconies, surrounded by lush greenery and a clear sky.
A swimming pool with a curved edge, surrounded by a tiled deck and outdoor furniture.
A bar area with wooden chairs, a counter with bottles, and a coffee machine.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
The current price is $84
$70 nightly
$84 total
Total with taxes and fees
Sep 12 - Sep 13

Explore the area

View in a map
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000
  • Place, Paseo de Montejo
    ‪5 min walk‬
  • Place, Paseo 60
    ‪5 min walk‬
  • Place, Yucatan International Convention Center
    ‪7 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room, Multiple Beds

A hotel room with a bed, a desk, a chair, a wardrobe, and an air conditioning unit.

Standard Double Room, Multiple Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Studio Suite, 1 Queen Bed, Pool View

A hotel room with a bed, a dining table with chairs, a small desk, and a window with curtains.

Studio Suite, 1 Queen Bed, Pool View

9.4 out of 10
Exceptional
(8 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a wardrobe, and a television.

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Bathtub

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Suite, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

A hotel room with a bed, a chair, a table, a cabinet, and a desk.

Family Suite

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 893 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Presidential Suite

A hotel room with a large bed, two chairs, a small table, a mirror, and a chandelier.

Presidential Suite

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

1 bedroom, premium bedding, down comforters, minibar

Room Standard

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

1 bedroom, premium bedding, down comforters, minibar

Room Standard

  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

1 bedroom, premium bedding, down comforters, minibar

Room Superior

  • 581 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

A hotel room with a large bed, a wardrobe, a desk, a chair, a trash bin, and an air conditioning unit.

Basic Room

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Standard Room

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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The price is $103
Sep 30 - Oct 1
Total with taxes and fees
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About the neighborhood

Mérida

With a stay at Hotel Palacio Maya, you'll be centrally located in Mérida, within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. .This hotel is 0.9 mi (1.5 km) from Parque Santa Lucía and 1.2 mi (1.9 km) from Plaza Grande.

What's nearby

  • Paseo de Montejo - 5 min walk - 0.3 miles
  • Paseo 60 - 5 min walk - 0.3 miles
  • Yucatan International Convention Center - 7 min walk - 0.4 miles
  • Parque Santa Lucía - 18 min walk - 1.0 mile
  • Mérida Cathedral - 4 min drive - 1.6 miles

Getting around

  • Teya-Merida Station - 27 min drive
  • Mérida International Airport (MID) - 20 min drive

Restaurants

  • ‪Viva Teya - ‬6 min walk
  • ‪Crabster - ‬6 min walk
  • ‪Yerba Santa - ‬7 min walk
  • ‪Siqueff - ‬4 min walk
  • ‪Clandestino Café - ‬6 min walk

About this property

Hotel Palacio Maya

Hotel Palacio Maya offers 63 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local and international cuisine at BALAM, a buffet restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee. Children aged 2 and younger eat free breakfast.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Children aged 2 and younger eat free breakfast.
BALAM - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 300 for adults and MXN 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BALAM

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite premium channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children aged 2 and younger eat free breakfast

Rollaway/extra beds are available for MXN 180.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 200 for children
  • Rollaway bed fee: MXN 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palacio Maya Merida

Palacio Maya Merida

Hotel Palacio Maya Mérida

Palacio Maya Mérida

Palacio Maya

Hotel Palacio Maya Hotel

Hotel Palacio Maya Mérida

Hotel Palacio Maya Hotel Mérida

Hotel Palacio Maya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant place to stay
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean location
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Glenys

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly hotel
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for us parking was really handy and safe
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Will

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean and spacious rooms in a great location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

oliver

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff friendly and helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing, rooms are very large and clean.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Terry

Liked: Cleanliness
Disliked: Amenities
Clean room and efficient staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gabino

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy so much the hotel.
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

jonathan

Liked: Cleanliness
This place is walking distance to the main avenue, lots of parking but be ready for a quick sharp entrance. The pool and garden area is great. My room was a family suite and was perfect. The distance to the historic center is a bit long for a walk. I enjoyed my stay, a few places near by for food hit the spot.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Luna

Liked: Cleanliness, amenities, property conditions & facilities
This place was absolutely beautiful. The property was magical and centrally located. The housekeeper paid great attention to detail and all the staff in general was very helpful and attentive. We can't wait to come back.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities
Clean, beautiful property. Fabulous breakfast buffet
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Drace

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

arturo

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and clean will visit again
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

oliver

Liked: Cleanliness, amenities, property conditions & facilities
Everything is great, as usual, at this hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Confort and parking
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jose A. T.

Liked: Cleanliness, staff & service, property conditions & facilities
Centric and beautiful and excellent restaurant
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities
The staff was very helpful. The buffet is great. The rooms need to be updated
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities
The room was very clean and everything functioned well. Staff wee pleasant and helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Eneyra

Good place,
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

oliver

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
Habitacion
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was by far the most helpful,and friendliest hotel I have ever stayed at. I took my mom there for her 88th birthday.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 3 nights in Apr 2025