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Hotel Maya Yucatán

Property class: 3.5

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Photo gallery for Hotel Maya Yucatán

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.
A swimming pool with a clear blue water surface, surrounded by a multi-story building with arched windows and balconies.
A building with a beige facade, a stone archway entrance, and a sign reading "MAYA YUCATAN".
A spacious lobby with a reception desk, two sofas, and a coffee table.
A restaurant interior with blue chairs, a bar area, and floral wall art.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle 58 #483 por 55 y 57 Colonia Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, Plaza Grande
    ‪6 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a desk, two beds, a TV, and a window with curtains.

Standard Double Room

7.0 out of 10
Good
(71 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

A modern hotel room with a bed, a desk, a chair, and a sofa.

Executive Room

8.0 out of 10
Very good
(14 reviews)
  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

A hotel room with two beds, a wooden door, a window with curtains, and a wall-mounted telephone.

Classic Double Room

7.0 out of 10
Good
(28 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

A hotel room with a large bed, a TV mounted on the wall, a small desk, and a chair.

Classic Room

8.6 out of 10
Excellent
(4 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mérida

With a stay at Hotel Maya Yucatán, you'll be centrally located in Mérida, just a 5-minute walk from Mérida Cathedral and 7 minutes by foot from Plaza Grande. .This hotel is 0.4 mi (0.7 km) from Paseo de Montejo and 1.7 mi (2.7 km) from Yucatan International Convention Center.

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.1 miles
  • Jose Peon Contreras Theater - 2 min walk - 0.1 miles
  • Mérida Cathedral - 5 min walk - 0.3 miles
  • Plaza Grande - 6 min walk - 0.4 miles
  • Paseo de Montejo - 8 min walk - 0.5 miles

Getting around

  • Teya-Merida Station - 23 min drive
  • Mérida International Airport (MID) - 19 min drive

Restaurants

  • ‪La Tratto Santa Lucía - ‬3 min walk
  • ‪De La Union - ‬1 min walk
  • ‪DIX BAR - ‬3 min walk
  • ‪Bistrola 57 - ‬2 min walk
  • ‪Cafe Alameda - ‬1 min walk

About this property

Hotel Maya Yucatán

Hotel Maya Yucatán offers 78 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 40-inch LED televisions come with satellite channels. Bathrooms include showers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 78 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a satisfying meal at Cartas a Frida serving guests of Hotel Maya Yucatán. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Cartas a Frida - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cartas a Frida

Things to do

  • Gym
  • Outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Maya Yucatán Hotel
Hotel Maya Yucatán Mérida
Hotel Maya Yucatán Hotel Mérida

Hotel Maya Yucatán Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 284 out of 924 reviews
Rating 8 - Good. 278 out of 924 reviews
Rating 6 - Okay. 171 out of 924 reviews
Rating 4 - Poor. 95 out of 924 reviews
Rating 2 - Terrible. 96 out of 924 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness
Old hotel but clean
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good and the staff was friendly.
Stayed 13 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The room
Stayed 7 nights in Feb 2026
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Horrible
Stayed 5 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There is no restaurante. Rooms floor needs to be repaired room 602
Stayed 10 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
The rooms doesn't look like in the pictures. They look deteriorated. No internet. AC doesn't work well.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 7 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
No la use
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Friendly staff, the room needs upgrading and not very clean. We had the worst room facing calle 58, disco across the street with music till 3am.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This place was a total dump. Did not look like the pictures at all! The entire building is in disrepair. Cockroaches, trim falling off the walls, shower head falling out of the ceiling. When I arrived I asked where to park and the receptionists said the parking lot was full. After a brief altercation I was given a coupon for parking directly across the street. The air conditioning didn’t work. The only pleasant thing about my stay was the friendly maintenance guy who got it working. Trust me you would be more comfortable in a jail cell😳
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Ok for the price!
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Acter waiting an hour to check in, they took us to a dirty room. Then we were told it was 150 to park, then when we went to park, it changed to 175. The staff refused to help. After leaving because we had no other option with the car and our stuff, we tried to have expida contact them, the emailed and called with no response. Save your money and avoid. Worst experience we have ever had.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The area wa ok,but poor property maintanace ,small rooms,bad condition of the tiles woodlike floor scratced and uneven.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
The towels were old. The door look like was broken into. We had to be asking for floor mat for the bathroom every day. No comfortable mattress just look like a boxspring..
Stayed 8 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
.
Stayed 4 nights in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good experience

The location is good. However the hotel is really old and outdated, no coffee or water to drink inside the room. I will definitely not coming back.
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness
.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Unfortunately my experience at this hotel was not good, although the staff was very friendly and helpful, the cleanliness of the room was bad, I found a cockroach on the floor in the shower, the drain in the shower was clogged up, you could see the dirt on the floor behind the toilet, also my friend had to move the bed looking for an earring and she noticed a lot of debris under the bed. There were issues opening the door with the keycard.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Close to the restaurantes and shopping area.facilites dont work properlie air codtioner bad sink had water liking no dining area,door lock got stuck very often
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed in two different rooms. Both should be renovated. Shower leaked at the bottom in one. The other by the pool smelled meldewy/moldy. Looked like it had surface mold that was just painted over. Didn't even have fitted sheets, just regular sheets draped and tucked on the mattress. Pool needs to be cleaned more often and the sides of it scrubbed. There needs to be "Do not disturb" signs available. Gym is terrible, sparse, outdated. Something fell apart while I was using it and another made this loud sound. Staff are lovely though! Good central location. Not all hotels even have a pool at this price. more often
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
The hotel was not 3 stars, it ha a lot lacking for 3 stars. It was dirty, in bad conditions, they didn’t put enough towels even if I made reservations for 4 people. They put only three bottles of water for 4 people, I had to ask for a bathroom rag. The air conditioner was not working. We had to ask for another room and the keys were not working to open the door.
Stayed 4 nights in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Obviously the picture on the website was taken many many years ago. Room was old and very dirty. AC didn’t work properly couldn’t adjust temperature so when it was on , it was freezing cold. Patio door didn’t lock and it opened onto the rooftop which was accessible from the street. The wall beside the toilet hadn’t been cleaned in years with urine stains and whatever else running down it. The closet reeked of mildew ( so we kept our clothes in the suitcase) and there was a really large black mark ( about a foot long and 6 inches wide) on the wall underneath the tv that suspiciously looked like mold! On the other hand the staff were friendly and accommodating but unfortunately we will never stay there again or recommend it anyone!
Dirty light fixture in bathroom
View from patio door that didn’t lock
Bathroom door
Suspicious mold mark?
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book a room here !

We were disappointed with the hotel overall. At check in, there was not enough key cards to offer us more than one key. The room floors were uneven and cracked, bed sheets were not clean, there was no cups or drinking glasses available. The bathroom basin was mouldy, toilet was leaking too. The wifi was intermittent in our room and the fire bottle for our floor level 3 was locked up in a metal bin, when requesting to see the manager, he was not available. Felt let down on this occasion from Hotels.com as I felt I was miss sold with pictures showing a fabulous accommodation.
Stayed 5 nights in Jan 2025

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