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Hotel Los Aluxes

3.5 star property

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Photo gallery for Hotel Los Aluxes

Breakfast, lunch, dinner served; Mexican cuisine, pool views
Shopping mall
32-inch flat-screen TV with cable channels, TV
Reception
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$103
$85 nightly
$103 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
Calle 60 # 444 x 49, Mérida, YUC, 97000
  • Place, Paseo de Montejo
    ‪3 min walk‬
  • Place, Mérida Cathedral
    ‪11 min walk‬
  • Place, Plaza Grande
    ‪11 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, laptop workspace, bed sheets

Standard Room

7.2 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, bed sheets

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Desk, laptop workspace, bed sheets

Family Suite

  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Executive Suite

Executive Suite | Desk, laptop workspace, bed sheets

Executive Suite

8.0 out of 10
Very good
(3 reviews)
  • 465 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Superior

Desk, laptop workspace, bed sheets

Suite Superior

  • 322 sq ft
  • Sleeps 2

View all photos for Room Standard

Desk, laptop workspace, bed sheets

Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • 290 sq ft
  • Sleeps 4

View all photos for Quadruple Suite Junior

Desk, laptop workspace, bed sheets

Quadruple Suite Junior

  • 290 sq ft
  • Sleeps 4

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About the neighborhood

Mérida

Hotel Los Aluxes is centrally located in Mérida, a 5-minute walk from Paseo de Montejo and 9 minutes by foot from Mérida Cathedral. .This hotel is 0.8 mi (1.3 km) from Plaza Grande and 1.1 mi (1.7 km) from U.S. Consulate General Mérida.

What's nearby

  • Paseo de Montejo - 3 min walk - 0.2 miles
  • Parque Santa Lucía - 5 min walk - 0.3 miles
  • Mérida Cathedral - 11 min walk - 0.6 miles
  • Plaza Grande - 11 min walk - 0.6 miles
  • U.S. Consulate General Mérida - 2 min drive - 1.2 miles

Getting around

  • Teya-Merida Station - 26 min drive
  • Mérida International Airport (MID) - 20 min drive

Restaurants

  • ‪La Negrita Cantina - ‬2 min walk
  • ‪Manjar Blanco - ‬3 min walk
  • ‪Casa Yucatan - ‬1 min walk
  • ‪Café Chuc - ‬2 min walk
  • ‪Tinoc - ‬3 min walk

About this property

Hotel Los Aluxes

Hotel with free parking, 5-minute walk to Paseo de Montejo
Hotel Los Aluxes offers 155 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a banquet hall and bike parking.
Enjoy Mexican cuisine at Aluxes, a poolside restaurant which features a pool view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and 8 meeting rooms. Free self parking is available onsite.
Aluxes - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aluxes

Things to do

  • Ecotours
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Free children's club
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per accommodation, per night, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7 AM to 10:30 PM
Parking height restrictions apply

Property is also known as

Los Aluxes
Los Aluxes Hotel
Los Aluxes Hotel Merida
Los Aluxes Merida
Hotel Los Aluxes Merida
Hotel Los Aluxes
Hotel Los Aluxes Mérida
Los Aluxes Mérida
Hotel Los Aluxes Hotel
Hotel Los Aluxes Mérida
Hotel Los Aluxes Hotel Mérida

Hotel Los Aluxes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 267 out of 774 reviews
Rating 8 - Good. 250 out of 774 reviews
Rating 6 - Okay. 146 out of 774 reviews
Rating 4 - Poor. 56 out of 774 reviews
Rating 2 - Terrible. 55 out of 774 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Izayda Leonor Viera

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Muy buen hotel
Stayed 5 nights in Aug 2025

4/10 Poor

vanesss

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lost they Quality
Stayed 1 night in Aug 2025

2/10 Terrible

Victor

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Floor not clean, bathrooms doesn't work, showers terrible, jacuzzi doesn't work and dirty. Administration didn't resolve for a better room. They gave me similar. Service in the restaurant Excellent. Excellent actitud . The Hotel its actually Diferent.
Stayed 4 nights in Jul 2025

6/10 Okay

Guadalupe, Covina

Traveled with family
Liked: Staff & service
.
Stayed 10 nights in Jun 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean. Quiet and very friendly
Stayed 10 nights in Jun 2025

10/10 Excellent

fernando m

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
was clean
Stayed 2 nights in Jul 2025

10/10 Excellent

ana bertha

Stayed 5 nights in Jun 2025

4/10 Poor

Zazil

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotels in Merida, building with no maintenance, no hot water. I need to ask for some basics like soap & toilet paper! The only good thing about the hotel is the swimming pool and its location. It used to be one of the best hotels in Merida 18 years ago but not anymore.
Stayed 3 nights in Jun 2025

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located for our stay in Merida.
Stayed 2 nights in May 2025

8/10 Good

Indira

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice experience. The area was clean! Only problem I had was no internet in my room.
Stayed 2 nights in May 2025

6/10 Okay

Max, Santiago

Stayed 1 night in May 2025

10/10 Excellent

Jose Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación en Mérida

Hotel con Excelente ubicación, con estacionamiento, restaurante y servicios. Desayuno incluido con huevo al gusto, frijoles, fruta, jugos y café. La alberca muy agradable. Habitaciones muy limpias y con buen mantenimiento. La regadera necesita mantenimiento ya que el agua no sale uniforme y termina mojándose el piso del baño.
Stayed 7 nights in Apr 2025

10/10 Excellent

Estefania

Stayed 4 nights in Apr 2025

2/10 Terrible

Thaddaeus

Stayed 1 night in Mar 2025

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pasamos unas vacaciones maravillosas
Stayed 3 nights in Mar 2025

6/10 Okay

KEY

The buffet that is included is eggs, toast, refried beans, and chips. Don't think it'sorw than that ! Staff was not pleasant, my room changed 3 times and when I told here the whole floor of the bathroom was leaking she did not believe me so I took her to the room and had to show her. I won't back
Stayed 3 nights in Mar 2025

6/10 Okay

Pedro

Traveled with partner, Traveled with family
Disliked: Staff & service
Our stay was not that good, every time we went to get our breakfast we were ask again and again about our room . The service for breakfast terrible had to wait to get service. Made it so hard on us since we had a tour and wanted to take advantage of the breakfast.
Stayed 1 night in Mar 2025

4/10 Poor

Juan Carlos

Liked: Cleanliness

Not bad for the price

Not the normal extra firendly staff you'll fiend in México. Most of the employees doing the very minimum especially de servers. For the prices is not bad.
Stayed 1 night in Mar 2025

8/10 Good

Rosaura

Traveled with partner
Liked: Cleanliness, staff & service
Nice closed to centro& shopping.
Stayed 1 night in Mar 2025

8/10 Good

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Dulce

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible pet friendly policy

terrible pet friendly policy, it seems like the deposit is pre planned to never b returned to the customer, is just a scam, might as well call it a pet fee, not a deposit
Stayed 1 night in Feb 2025

8/10 Good

Javier

Stayed 2 nights in Feb 2025

4/10 Poor

Denise

Traveled with group
Disliked: Amenities, property conditions & facilities
The rooms in this property are in bad shape. Leaking roof in bathroom, loose and missing grout, non working tap in bathroom sink, old rusting fixtures, hot tub was not working ( as part of a junior suite). Hotel went on strike and we were placed in a different hotel, w weren’t notified beforehand. The best part was the staff. Very friendly and did their best to accommodate us.
Stayed 3 nights in Feb 2025

6/10 Okay

Benjamin

Liked: Property conditions & facilities
El día antes de que finalizara mi periodo me dijeron que tenía que abandonar el hotel pues lo hiban a cerrar porque entrarían en huelga los empleados y si no me dejarían enserrado con todo y mi equipaje, luego me dijeron que yo saliera y me iban a reubicar en otro hotel cosa k no hicieron y cuando pregunté por mi equipaje nadie sabía nada fue muy estresante mi experiencia en dicho hotel el personal es muy amable y respetuoso cosa que no es el personal administrativo yo en lo personal no recomiendo este hotel.
Stayed 14 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The stay was nice, location perfect for exploring the city. The breakfast was ok nothing special (Americana breakfast review only). If you stay there be careful when laying down your head as a cement decorative ridge is perfect to hit the back of your head on. I have an egg on my head from doing that twice. The personnel ere all very kind. Overall nice place to stay.
Stayed 5 nights in Feb 2025