A stay at Hotel Boutique Santa Elena places you in the heart of Mérida, within a 10-minute walk of Paseo de Montejo and Mérida Cathedral. .This hotel is 1.4 mi (2.2 km) from Yucatan International Convention Center and 4.9 mi (8 km) from Plaza Altabrisa.
What's nearby
Parque Santa Lucía - 3 min walk - 0.2 miles
Universidad Autónoma de Yucatán - 5 min walk - 0.3 miles
Paseo de Montejo - 6 min walk - 0.4 miles
Mérida Cathedral - 10 min walk - 0.6 miles
Plaza Grande - 10 min walk - 0.6 miles
Getting around
Teya-Merida Station - 26 min drive
Mérida International Airport (MID) - 21 min drive
Restaurants
Museo de la Gastronomía Yucateca - 4 min walk
La Chaya Maya - 5 min walk
La Negrita Cantina - 2 min walk
Bardo - 5 min walk
Cafetería Impala - 8 min walk
About this property
Hotel Boutique Santa Elena
Hotel Boutique Santa Elena offers 11 air-conditioned accommodations with safes and coffee/tea makers. 32-inch Smart televisions come with cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 11 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as an indoor pool or take in the view from a garden.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Things to do
Indoor pool
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 steps to reach entrance
No elevator
Tile flooring in room
Well-lit path to entrance
More
1 floor
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch smart TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning
Iron/ironing board on request
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
This property does not allow children
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Boutique Santa Elena Merida
Hotel Boutique Santa Helena
Hotel Boutique Santa Elena Hotel
Hotel Boutique Santa Elena Mérida
Hotel Boutique Santa Elena Hotel Mérida
Hotel Boutique Santa Elena Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Good basic accommodation. Clean and safe. Staff was great, helpful and friendly. Not a high end spot by any measure but if you want a clean, secure and central location at a great price point this fits perfectly.
The room was excellent, so was the staff! My only complaint was that the price I agreed to when I reserved my stay wasn’t honored by the hotel when I came to check in. The hotel should have food way to honor the price I was given
We stayed here for 3 nights while visiting Merida. The location is the best you could find in the middle of everything. Staff was extremely friendly and professional. We were disappointed with the pool as it’s basically a dark hole in the ground and did not look clean (we didn’t go in). The bathroom is a half wall so unless you are single, it’s not very practical. Water pressure was amazing in the shower. There are no curtains in the window so if you like to sleep in, this could be an issue (it wasn’t for us). Overall I would recommend the hotel for a few days if you want to be able to walk everywhere in Centro
Etienne
Stayed 3 nights in Apr 2026
Verified review
6/10 Okay
Christine
Mar 14, 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff member John was exceptional. Location was close to el Centro and to Calle 47 (gastronomical street). Very quiet.
Never hot water in the shower.
"Pool" was non-functional.
Photos were misleading: Our room was very small and did not match the photos. Photos indicated a common space that did not exist.
Christine
Stayed 4 nights in Mar 2026
Verified review
8/10 Good
John
Feb 6, 2026
Liked: Cleanliness
Disliked: Amenities
It was fine... But far from a "boutique hotel". The bed was just okay. The cenote pool was out of order our whole stay. We asked for two extra pillows and that cost extra. It was a nice hotel, but boutique is all about service and historic. They got the historic part but need to work on the service part. Also, the vending machine in the center courtyard is just not boutique. Sell stuff at the main desk, not out of the machine. And lastly, the toilets were super weak, we had to leave the hotel to go #2. Lame!
Day one, I found the safe box locked, therefore it was unusable, I made them aware of it but it was never corrected. Day two, I wasn’t informed that I had to leave the key in the front desk when leaving for the day. I came back that night and my room wasn’t made. Only stayed two nights but they didn’t clean the room or made the bed. Bummer. Other than that the place was nice and well maintained, the location unbeatable and the price was right.
El único tema es que no tiene estacionamiento ni convenio con ninguno. Y los estacionamientos cobran por hora mas de 30 pesos y abren despues de las 8am asi que si tienes que salir temorano te tienes que arriesgar a dejar el auto en la calle. Es lo único por mejorar que tengan convenio en algun estacionamiento. De lo demás excelente
Muy cerca del la plaza principal, se puede llegar caminando a varios puntos cercanos. El personal muy amable y atento, el lugar en muy buenas condiciones, limpio y seguro aunque no tiene estacionamiento. Lo recomiendo
Servicio bien, precio bien, atención bien, resolver tema de estacionamiento y mejora en mls techos de las habitaciones, sin embargo, el hotel lo recomiendo.