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Hotel Ambassador Merida

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Ambassador Merida

A courtyard with benches, lush greenery, and a building with large windows.
A corridor with reflective glass walls and a polished floor, leading to a high-rise building with a view of the cityscape.
A corridor with a reflective floor, palm trees, and a building with glass doors.
A swimming pool with a clear view of the sky, surrounded by chairs and umbrellas, and a building with a white facade.
A wooden staircase with a handrail, leading upwards.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $44
$36 nightly
$44 total
Total with taxes and fees
Nov 3 - Nov 4

Explore the area

View in a map
Calle 59 No.546 X 68, Mérida, YUC, 97000
  • Place, Mérida Cathedral
    ‪8 min walk‬
  • Place, Plaza Grande
    ‪8 min walk‬
  • Place, Parque Santa Lucía
    ‪11 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, a desk, a television, and a bathroom with a shower.

Standard Single Room

7.6 out of 10
Good
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Double Room, 2 Double Beds

7.4 out of 10
Good
(74 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

A hotel room with two beds, a wooden desk, a chair, and a painting on the wall.

Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

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The price is $41
Oct 24 - Oct 25
Total with taxes and fees
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About the neighborhood

Mérida

Located in Mérida (Mérida Centro), Hotel Ambassador Merida is within a 15-minute walk of Plaza Grande and Mérida Cathedral. .This hotel is 0.9 mi (1.5 km) from Paseo de Montejo and 2 mi (3.2 km) from Yucatan International Convention Center.

What's nearby

  • Santiago Park - 3 min walk - 0.2 miles
  • Mérida Cathedral - 8 min walk - 0.5 miles
  • Plaza Grande - 8 min walk - 0.5 miles
  • Parque Santa Lucía - 11 min walk - 0.6 miles
  • Paseo de Montejo - 18 min walk - 1.0 mile

Getting around

  • Teya-Merida Station - 24 min drive
  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • ‪El Gran Santiago - ‬5 min walk
  • ‪Taquería La Lupita - ‬3 min walk
  • ‪Placer & delirio - ‬4 min walk
  • ‪El Cardenal - ‬5 min walk
  • ‪Manifesto - ‬1 min walk

About this property

Hotel Ambassador Merida

Hotel Ambassador Merida offers 97 air-conditioned accommodations with complimentary toiletries. Cable television is provided. Bathrooms include showers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 97 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Onsite venue - This family restaurant specializes in local cuisine and serves breakfast only. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 175 for adults and MXN 175 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 175 for adults and MXN 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Merida
Hotel Ambassador Merida Hotel
Hotel Ambassador Merida Mérida
Hotel Ambassador Merida Hotel Mérida

Hotel Ambassador Merida Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 412 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located near the downtown area, very accessible to many tourist spots within a few minutes
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, they were really helpful at all times even flexible accommodating my needs for WIFI connection. I would thoroughly recommend.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ce
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Well located
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
the room was clean and the bed comfortable. The shower was very weak and it didn't always have hot water.
Stayed 6 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Food is poor quality.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE!!!
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Just a note there was no free breakfast at hotel even though my Expedia reservation included free breakfast.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Room was ok, AC didn’t work So they moved us to another room . Besides that we were happy
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service
Too
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Check in at 3 pm. After two days at airports because of delays. The last thing you want to do is to set and wait to the very last minute to check in.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Terrible roaches the guy didn’t respect my reservation doors got filled up for years
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
ok
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
Cleaning and maintenance crew are great and friendly. Front am staff especially the younger girl didn’t make my check in feel welcomed! Not very friendly or engaging! Rooms are terribly outdated but you pay for what you get! Pruebe was no form of floor shower towel when getting out of the shower.
Stayed 3 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Horrible service, we called to ask for rooms available they said to book online. Once we arrived the front ladies and supervisor did not greets us, did not ask for reservation info, didn’t even look at us to help. Said they were busy and they would help us in a minute. Minutes passed by and no one gave us service. We asked multiple times if they could check for the rooms and they can’t do anything on the computer, you have to do everything online.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Disliked: Staff & service, property conditions & facilities
Buena area estacionamiento
Stayed 5 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
La Primer habitación estaba bien en el quinto piso pero por seguridad nos cambiaron de piso y habitación, la que nos dieron era más vieja y pasaba un tubo de no sé que por dentro de la habitación que los dos días a las 7 am hacían un ruido súper feo y no dejaban dormir. Luego los vecinos de a lado haciendo ruido hasta tarde y haciendo cosas de adultos lo cual pedí varias veces que no hicieran ruido por que llevaba niños pedí que me cambiaran de habitación y se negaron que según iban hablar con los huéspedes y que iban a verificar el sonido cosa que jamás pasó
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Buen hotel
Stayed 2 nights in Jul 2026