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Crowne Plaza Merida by IHG

Property class: 4

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Photo gallery for Crowne Plaza Merida by IHG

A person in a swimming pool with a cloudy sky in the background.
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A beach scene with a palm tree and flamingos in the water.
A reception area with a marble reception desk, pendant lighting, and a wall with vertical lines and decorative elements.
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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $112
$93 nightly
$112 total
Total with taxes and fees
Aug 30 - Aug 31

Explore the area

View in a map
Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119
  • Place, Paseo de Montejo
    ‪1 min walk‬
  • Place, Yucatán Siglo XXI Convention Center
    ‪4 min drive‬
  • Place, Great Museum of the Maya World
    ‪4 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room

A hotel room with a bed, a desk with a laptop, a coffee maker, and a TV on the wall.

Premium Room

  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Corner (Pet Friendly)

A modern hotel room with a wooden desk, a laptop, a sofa, and a television.

Suite, 1 Bedroom, Corner (Pet Friendly)

  • City view
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View, Corner

A hotel room with a bed, a desk, a TV, and a remote control.

Standard Room, 1 King Bed, City View, Corner

  • City view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A neatly made bed with white linens, a wooden headboard, and a wall-mounted light fixture.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View

A neatly made bed with white linens, a wooden headboard, and a wall-mounted light fixture.

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, City View

A modern hotel room with two beds, wooden headboards, a wall-mounted light fixture, and a woven rug.

Standard Room, 2 Double Beds, City View

  • City view
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A modern hotel room with two beds, wooden headboards, a wall-mounted light fixture, and a woven rug.

Standard Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

A modern hotel room with a large bed, a bedside table with a laptop, and a view of the city through sheer curtains.

Premium Room, 1 King Bed, City View

  • City view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Corner

A modern hotel room with a wooden desk, a laptop, a sofa, and a television.

Suite, 1 Bedroom, Corner

  • City view
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View (Pet Friendly)

A neatly made bed with white linens, a wooden headboard, and a wall-mounted light fixture.

Premium Room, 1 King Bed, City View (Pet Friendly)

  • City view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A neatly made bed with white linens, a wooden headboard, and a wall-mounted light fixture.

Standard Room, 1 King Bed, Accessible (Communications)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View, Corner

A modern hotel room with a large bed, a bedside table with a laptop, and a view of the city through sheer curtains.

Premium Room, 1 King Bed, City View, Corner

  • City view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View (High Floor)

A modern hotel room with a large bed, a bedside table with a laptop, and a view of the city through sheer curtains.

Premium Room, 1 King Bed, City View (High Floor)

  • City view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View, Corner

A modern hotel room with a large bed, a bedside table with a laptop, and a view of the city through sheer curtains.

Premium Room, 1 King Bed, City View, Corner

  • City view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, City View

A modern hotel room with two beds, wooden headboards, a wall-mounted light fixture, and a woven rug.

Premium Room, 2 Double Beds, City View

  • City view
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Corner (High Floor)

A modern hotel room with a wooden desk, a laptop, a sofa, and a television.

Suite, 1 Bedroom, Corner (High Floor)

  • City view
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, City View (High Floor)

A modern hotel room with two beds, wooden headboards, a wall-mounted light fixture, and a woven rug.

Premium Room, 2 Double Beds, City View (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE CITY VIEW TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE TWO DOUBLE BEDS NON SMOKING

  • Sleeps 4
  • Free WiFi

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  • Pool
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  • Parking included
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Total with taxes and fees
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About the neighborhood

Mérida

A stay at Crowne Plaza Merida by IHG places you in the heart of Mérida, steps from Paseo de Montejo and a 4-minute drive from Great Museum of the Maya World. .This hotel is 2.6 mi (4.1 km) from Yucatan International Convention Center.

What's nearby

  • Paseo de Montejo - 1 min walk - 0.1 miles
  • Diamonds Casino - 18 min walk - 1.0 mile
  • Yucatán Siglo XXI Convention Center - 4 min drive - 1.4 miles
  • Juega Juega Casino - 4 min drive - 1.4 miles
  • Great Museum of the Maya World - 4 min drive - 1.4 miles

Getting around

  • Teya-Merida Station - 30 min drive
  • Mérida International Airport (MID) - 27 min drive

Restaurants

  • ‪Café Veracruz - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Juan Valdez Café - ‬19 min walk
  • ‪Sanborns - ‬2 min drive
  • ‪McDonald's - ‬10 min walk

About this property

Crowne Plaza Merida by IHG

Crowne Plaza Merida by IHG offers 136 air-conditioned accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 136 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Mérida? This hotel has 2368 square feet (220 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Crowne Plaza Merida by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: MXN 450 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (2,368 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Elevator (60 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 450 per person
  • Pet fee: MXN 1000.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

Pool access available from 9:00 AM to 8:00 PM

Crowne Plaza Merida by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 408 out of 536 reviews
Rating 8 - Good. 70 out of 536 reviews
Rating 6 - Okay. 31 out of 536 reviews
Rating 4 - Poor. 15 out of 536 reviews
Rating 2 - Terrible. 12 out of 536 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Merida for a family holiday and a very peaceful stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Even accommodated a late check out
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

luciano

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Richy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and very nice staff. Enjoyed the breakfast and meals eaten at Hotel.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Willa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spotless modern room with great view. Staff was exceptionally helpful & kind.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Netiva

Liked: Property conditions & facilities
It was beautifully decorated, however, the rooms could have been cleaner Inside toilets, Grout in tiles, Hair in sink and shower. And I've noticed that hotels nowadays will know how many will be in the room and still give you towels for 2 ppl, lol. If it was cleaner it would have easily been a 4. The location is amazing and walkable with plenty of eating options and a local/modern flair. Overall, we enjoyed our stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with all the comforts!
Verified review

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel, I went everytime I need a break
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Heladio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect nice and excellent people
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our week here especially since the front desk gal waited til 2am for us to check in which was nice of her. Very quiet and comfortable hotel enjoyed our stay for the 5 nights.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean hotel. Very helpfully and nice staff. Highly recommend staying here.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , parking and cleanliness !
Stayed 1 night in Jul 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but expensive
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Safana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed! Great hotel.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional!
Stayed 6 nights in Nov 2024
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! Everything was very modern and clean, and all of the staff was super friendly. The breakfast buffet was great, and I loved the rooftop pool and easy-to-access parking garage. I would definitely stay here again.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Jon Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. It's 20 minutes by Uber to the historical center.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly courteous and friendly, offering helpful suggestions on the best places to eat and even showing me where to find the best cenotes.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Dannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent quick trip to Mérida

Hotel was in an excellent location, with an amazing staff who were super helpful and attentive. Our room was spacious, updated, with a very comfortable bed. Loved the rain-head shower. Hotel breakfast was so delicious!
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean. The services very excellent. The location good. But too much noise.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was super modern and clean. Room was super comfortable. Breakfast options could improve as everything was out of a box and seemed old.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple retreat

The hotel is well located within walking distance to coffee shops and restaurants. The service was excellent and the room is modern, clean and great view of the city.
Stayed 2 nights in Nov 2024