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voco Hotel Napoleon Memphis by IHG

4.0 star property

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Photo gallery for voco Hotel Napoleon Memphis by IHG

Restaurant
Restaurant
Lobby
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$152
$126 nightly
$152 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
179 Madison Ave, Memphis, TN, 38103
  • Place, The Peabody Memphis
    ‪2 min walk‬
  • Place, Peabody Ducks
    ‪3 min walk‬
  • Place, Beale Street
    ‪6 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

  • Sleeps 4
  • 1 Twin Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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Bar (on property)
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  • Pet friendly
  • Free WiFi
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  • Air conditioning
4.3 out of 5, Excellent, 1,000 reviews
$142 nightly
The price is $170
Jan 30 - Jan 31
Total with taxes and fees
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About the neighborhood

Memphis

A stay at voco Hotel Napoleon Memphis by IHG places you in the heart of Memphis, within a 15-minute walk of Beale Street and FedExForum. .This hotel is 8.2 mi (13.2 km) from Graceland and 1.2 mi (1.9 km) from Bass Pro Shops at the Pyramid.

What's nearby

  • The Peabody Memphis - 2 min walk - 0.1 miles
  • AutoZone Park - 2 min walk - 0.1 miles
  • Peabody Ducks - 3 min walk - 0.2 miles
  • Beale Street - 6 min walk - 0.4 miles
  • FedExForum - 8 min walk - 0.5 miles

Getting around

  • Memphis Central Station - 6 min drive
  • Memphis International Airport (MEM) - 25 min drive

Restaurants

  • ‪Peabody Lobby Bar - ‬3 min walk
  • ‪Charlie Vergos' Rendezvous - ‬3 min walk
  • ‪Memphis Chess Club - ‬1 min walk
  • ‪Crazy Gander Coffee Company - ‬1 min walk
  • ‪Boycott Coffee - ‬3 min walk

About this property

voco Hotel Napoleon Memphis by IHG

Hotel with a restaurant, 7-minute walk to Beale Street
Voco Hotel Napoleon Memphis by IHG offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and MP3 docking stations. Your pillowtop bed comes with premium bedding. 52-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Enjoy a meal at Archives or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Archives - Onsite bistro.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 17 per day)
  • Covered self parking on site (USD 17 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Archives

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Nearby parking fee: USD 17.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Hotel Napoleon Memphis Hotel
Hotel Napoleon Memphis Memphis
Hotel Napoleon Memphis Hotel Memphis
Hotel Napoleon Ascend Hotel Collection
Hotel Napoleon an Ascend Hotel Collection Member

voco Hotel Napoleon Memphis by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 982 reviews
Rating 8 - Good. 273 out of 982 reviews
Rating 6 - Okay. 99 out of 982 reviews
Rating 4 - Poor. 51 out of 982 reviews
Rating 2 - Terrible. 26 out of 982 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Margaret

Stayed 1 night in Oct 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Great location, good staff, nice clean hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Robert

Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the food at breakfast was wonderful and the room was comfortable. We enjoyed walking in the area and shopping at nearby stores. I hope to return soon!
Stayed 3 nights in Sep 2025

6/10 Okay

Tasha

Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There wasn’t anyone at the front desk when we arrived. We waited several minutes for someone to show up to check us in. The bar was closed (Monday night). The bathroom in our room smelled of marijuania and there were no bottled waters in the room. Very nice hotel. We have stayed here several times in the past and were very well pleased. It seemed to be under new management. I did not see any of the people that I have met in previous stays. Not bad but not what we have been accustomed to in the past stays.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and in walking distance to entertainment, restaurants and sports/concert areas.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, pleasant and easy to get to a parking garage was next door to the hotel and we were in walking distance to Beil Street and the Forum for a concert
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean hotel in convenient location

Clean room and friendly staff. The only gripe I have is a small one and it has nothing to do with customer service because that aspect was excellent. I just do not like these sliding barn doors for the bathroom that so many hotels are going to. But the hotel itself is great. We saw a show at FedEx Forum and I always try to get hotels within walking distance and this location was perfect.
Stayed 1 night in Aug 2025

10/10 Excellent

Lynda

Stayed 2 nights in Aug 2025

8/10 Good

Zachary

Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel super clean & a very accommodating staff :)))) Would definitely return again !!! Karen from Canada 🇨🇦
Stayed 2 nights in Aug 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Steven

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Rebecca M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional. The room was clean and nicely decorated. The location of the hotel was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamelia Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely outstanding hotel service and location. At all times I felt safe and secure. I highly recommend this place and they’re in the middle of renovations which can only make it even more superb than it already is
Stayed 5 nights in Aug 2025

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Tronisha

Traveled with family
Liked: Cleanliness, staff & service
Overall....our stay was great! We would have loved to see more breakfast options..a laundry option, and possibly microwaves in the room, just to enhance convenience.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bill

Stayed 1 night in Aug 2025

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lobby is beautiful, limited amenities, responsive staff
Stayed 3 nights in Jul 2025