Hilton Memphis

3.5 star property

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Breakfast and brunch served, American cuisine
Lobby
Lobby
Presidential Suite, 1 Bedroom | Living area | 49-inch flat-screen TV with cable channels, TV, pay movies
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$133
$110 nightly
$133 total
Total with taxes and fees
Mar 29 - Mar 30

Explore the area

View in a map
939 Ridge Lake Boulevard, Memphis, TN, 38120
  • Place, Lichterman Nature Center
    ‪19 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪19 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

Room options

Room, 2 Double Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible

7.0 out of 10
Good
(2 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 Bedroom

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Bathtub)

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Bathtub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds

8.4 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Fitness Room W/Trx - Chin Up Bar)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Memphis

With a stay at Hilton Memphis in Memphis, you'll be in the business district, within a 10-minute drive of University of Memphis and Lichterman Nature Center. .This hotel is 11.1 mi (17.8 km) from Beale Street and 11.9 mi (19.2 km) from FedExForum.

What's nearby

  • Lichterman Nature Center - 19 min walk - 1.0 mile
  • The Crystal Shrine Grotto - 19 min walk - 1.0 mile
  • Wolbrecht Tennis Center - 3 min drive - 1.6 miles
  • Graceland - 15 min drive - 14.8 miles
  • Beale Street - 18 min drive - 20.2 miles

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Sunrise Memphis - ‬3 min drive
  • ‪Seasons 52 - ‬15 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Panda Express - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk

About this property

Hilton Memphis

Hilton Memphis offers 405 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include designer toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 405 guestrooms featuring MP3 docking stations and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and you can also request rollaway/extra beds (surcharge).
Be sure to enjoy recreational amenities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab brunch at Ridgelake Restaurant, a restaurant that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Memphis? This hotel has 29999 square feet (2787 square meters) of space consisting of a conference center and 19 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Ridgelake Restaurant - This restaurant specializes in American cuisine and serves breakfast and brunch. A children's menu is available.
Provisions Market - This family restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
The Lobby Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3.50 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Provisions Market
  • Ridgelake Restaurant
  • The Lobby Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Proposal/romance packages
  • Wedding services

Business services

  • 19 meeting rooms
  • Conference center (29,999 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 27 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 3.5 to 16 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Uncovered self parking fee: USD 10.00 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Memphis
Hilton Memphis
Memphis Hilton
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
Hilton Memphis Hotel
Hilton Memphis Hotel
Hilton Memphis Memphis
Hilton Memphis Hotel Memphis

Hilton Memphis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 473 out of 1006 reviews
Rating 8 - Good. 215 out of 1006 reviews
Rating 6 - Okay. 128 out of 1006 reviews
Rating 4 - Poor. 94 out of 1006 reviews
Rating 2 - Terrible. 96 out of 1006 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Christian, Brentwood

Disliked: Cleanliness
We stayed in Room 904 and the bed's were infested with Bed bugs, we informed Hilton customer service and have pictures and videos of bed bugs crawling on the bed sheets we have yet to heat from Hilton.
Stayed 1 night in Dec 2025

8/10 Good

Gadia

Stayed 1 night in Dec 2025

10/10 Excellent

Brittany

Stayed 1 night in Dec 2025

2/10 Terrible

Aaron

Stayed 1 night in Dec 2025

8/10 Good

Charles

Stayed 3 nights in Nov 2025

10/10 Excellent

Elzie

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Dexter

Great
Stayed 1 night in Nov 2025

10/10 Excellent

Troy

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place paying to park was a little off putting
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great. I will be staying at that property again.
Stayed 1 night in Nov 2025

4/10 Poor

Katrina

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
The first thing that happened was our television did not work. Secondly, the door to our room was jammed, and we had to force it close. And lastly, we had to evacuate the hotel after dark. until the fireman come and do an inspections
Stayed 1 night in Nov 2025

10/10 Excellent

ERICA

Stayed 1 night in Nov 2025

10/10 Excellent

helen Zoe

Stayed 3 nights in Sep 2025

8/10 Good

Dakota

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Was good for a night
Stayed 1 night in Oct 2025

10/10 Excellent

Cheyenne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room and Hotel Staff was fantastic. Especially in that cafe area. Loved my stay
Stayed 2 nights in Sep 2025

6/10 Okay

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities
Very run down, staff was rude, charged my account for extra but could not tell me why!! If it wasn’t for the fact we had to stay there due to Military we would not have booked this place.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

2/10 Terrible

Precious

Disliked: Cleanliness
I was bitten by bed bugs. I was really shocked because the hotel was so nice and seemed so clean.
Stayed 1 night in Oct 2025

6/10 Okay

Courtney

Stayed 2 nights in Oct 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Kaitlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will contact customer service
Stayed 2 nights in Oct 2025

4/10 Poor

Jessica

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet needed to be cleaned or something, woke up stuffy throughout the night. Found a chip in the bed. I believe the sheets were cleaned but found a chip crumb in the bed. Fridge had spoiled smell after I turned it on and cut it down so ruined my food Bed is hard. Loud highway traffic you can hear inside the room. Lady who checked us in was not inviting and didn’t tell me about anything with the hotel. I had to ask where the elevators were Hotel has slight musty smell, maybe because it’s so old, even when walking into the room Housekeeping cracked the door and said hello, no knock or anything. This was at 9am. Checkout wasn’t until 11.
Stayed 1 night in Oct 2025

6/10 Okay

Charlene

Traveled with family
Liked: Staff & service
The visit was ok, there was an event and due to the walls being thin the noise was very loud, and the halls smelled of marijuana but nothing the hotel staff could do.
Stayed 1 night in Sep 2025

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this hotel because the staff is top notch. The restaurant is well run. The staff is so kind. The views are beautiful.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kim

Disliked: Staff & service, property conditions & facilities
I arrived at 3pm to check in. The line was extremely long. We were told the rooms were not ready and to return at 4pm. I returned at 4:10pm. Long line again with only 2 people working the front desk. I was still told no rooms are ready. I waited in the lobby until 5pm. Still no rooms. Remind you i previously paid in full a month ago $200. For 1 noght. I had an event to go to so I went back to the desk and asked for towels so I can go in the ladies room in the lobby to get dressed. I ended up getting naked and washed up in the lobby rest room so i could make it to my event on time. I returned around 9ish and they had me a room ready. The room is dated and the walls need to be upgraded. You have to hold the toilet handle until everything goes down. Just a dated old hotel that need upgraded. Not worth the money
Stayed 1 night in Oct 2025