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Extended Stay America Suites Memphis Germantown

2.5 star property

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Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Exterior
Free daily on-the-go breakfast
Studio, 1 Queen Bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen
$108
$89 nightly
$108 total
Total with taxes and fees
Jan 26 - Jan 27

Explore the area

View in a map
6500 Poplar Ave, Memphis, TN, 38119
  • Place, Lichterman Nature Center
    ‪2 min drive‬
  • Place, Wolbrecht Tennis Center
    ‪3 min drive‬
  • Place, Graceland
    ‪18 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Deluxe Studio, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Extended Stay America Suites Memphis Germantown West
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 955 reviews
$77 nightly
The price is $93
Feb 1 - Feb 2
Total with taxes and fees
Extended Stay America Suites Memphis Germantown West

About the neighborhood

Memphis

Located in Memphis, Extended Stay America Suites Memphis Germantown is within a 15-minute drive of University of Memphis and Wolfchase Galleria. .This hotel is 11.4 mi (18.4 km) from Beale Street and 12.3 mi (19.8 km) from FedExForum.

What's nearby

  • Lichterman Nature Center - 2 min drive - 0.9 miles
  • Wolbrecht Tennis Center - 3 min drive - 1.1 miles
  • Graceland - 18 min drive - 15.9 miles
  • Beale Street - 22 min drive - 21.5 miles
  • FedExForum - 22 min drive - 22.0 miles

Getting around

  • Memphis Central Station - 21 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬16 min walk
  • ‪Seasons 52 - ‬18 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Extended Stay America Suites Memphis Germantown

Hotel in Memphis with free breakfast
Extended Stay America Suites Memphis Germantown offers 134 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 134 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and discounted use of a nearby fitness facility.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Memphis Poplar Avenue
Extended Stay America Poplar
Extended Stay America Poplar Hotel
Extended Stay America Poplar Hotel Memphis Avenue
Extended Stay America Memphis Germantown Hotel
Extended Stay America Germantown Hotel
Extended Stay America Memphis Germantown
Extended Stay America Germantown
Homestead Studio Suites Memphis/Poplar Hotel Memphis
Extended Stay America Memphis
Extended Stay America Memphis Germantown
Extended Stay America Suites Memphis Germantown Hotel
Extended Stay America Suites Memphis Germantown Memphis
Extended Stay America Suites Memphis Germantown Hotel Memphis

Extended Stay America Suites Memphis Germantown Reviews

Reviews

6.6
Rating 10 - Excellent. 297 out of 990 reviews
Rating 8 - Good. 205 out of 990 reviews
Rating 6 - Okay. 170 out of 990 reviews
Rating 4 - Poor. 128 out of 990 reviews
Rating 2 - Terrible. 190 out of 990 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Colton

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place in Memphis

There was socks left under our beds plus trash left in one of the cabinets in the room plus we found a bag of narcotics in one as well. Hotel smelt like pot the entire time and the personnel didn’t want to do anything about any of it.
Stayed 7 nights in Oct 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Craig at the front desk is very nice , he’s patient & very understanding
Stayed 1 night in Sep 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mrs.Erica is very sweet , patient & understanding.
Stayed 1 night in Oct 2025

6/10 Okay

Tyler

Traveled with partner
Disliked: Cleanliness, staff & service
Hotel was in a great location and the design of the facility is nice, the rooms have great layout. The cleaning is not good, though. The entire hotel smells pretty bad. There was grime on counter tops and heavy dirt and sludge in drawers of kitchenette. This facility is obviously very understaffed as well, as it was very hard to find an attendant and when I finally got them on the phone, they sounded exhausted and said that they were too busy to help, and I would need to wait 30 minutes. Checking in and out was difficult, as no one is at the desk and you have to call them multiple times to get someone to make their way to the desk. We had a broken door lock and the response when I got them on the phone was "well, management won't be here for 3 more days, I can't help you." We had to demand a room change, which she was able to accommodate. Staff isn't rude, just obviously stretched too thin. The bed was clean and comfortable, though, and the bathroom was clean. The shower curtain was too short and water got onto the floor. Overall, it was adequate, but definitely bring slippers for the room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Martwain

Stayed 1 night in Sep 2025

8/10 Good

Tiffany

Liked: Staff & service
Disliked: Cleanliness
The kids in the floor above me were running up and down the halls all night long and it was really annoying to say the least. They even pulled the fire alarm at 2:30am on my 3rd night here. The staff were nice, especially the girl on the 2nd shift! The room I stayed in was exceptionally dirty upon arrival. I had to get it specially cleaned bc it was too nasty to inhabit at its current condition. There were even 3 HUGE dead cockroaches on the floor and on the edge of the under bed by the bedskirt. I felt really dirty whenever I was in my room. Last complaint, the tables, kitchen counters, and bathroom areas were not wiped down. I could have stayed somewhere nicer for the same price. And I should have. Did not rebook my room after this stay.
Stayed 7 nights in Sep 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk ,Mrs.Tiara & Mrs.Erica are very sweet & understandable people ❤️
Stayed 1 night in Sep 2025

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Extended Stay Germantown is very friendly & Kind Hearted. Mrs.Erica & Mrs.Tiarra are very nice people ❤️
Stayed 1 night in Sep 2025

6/10 Okay

CasSandra

Business traveler
Liked: Staff & service, room comfort
Room needs a deep cleaning and updating. There was visual debris on the walls and some hard surfaces. Staff was responsive.
Stayed 6 nights in Sep 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Greg

Stayed 1 night in Sep 2025

8/10 Good

Martwain

Stayed 1 night in Sep 2025

2/10 Terrible

Olivia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe
Stayed 2 nights in Sep 2025

10/10 Excellent

Hector

Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Martwain

Stayed 1 night in Jul 2025

6/10 Okay

RODERICK

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jul 2025

10/10 Excellent

taryn

Stayed 6 nights in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice front desk attendant and helpful employees
Stayed 1 night in Jul 2025

10/10 Excellent

Nolvin josue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

D. Elizabeth

Stayed 2 nights in Jul 2025

2/10 Terrible

Alexus

Disliked: Cleanliness, property conditions & facilities
The staff was nice, but the building has a roach infestation.
Stayed 1 night in Jul 2025

8/10 Good

Tekella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025