Canopy by Hilton Memphis Downtown

Property class: 4

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Photo gallery for Canopy by Hilton Memphis Downtown

A modern bar area with a central island, bar stools, pendant lighting, and a view of the city through large windows.
A modern dining area with a long table, orange chairs, and hanging light fixtures.
A compact hotel room with a sofa, a round ottoman, a side table, a lamp, and a TV mounted on the wall.
A modern living room with a mustard yellow sofa, a round coffee table, and a large window offering a city view.
A spacious lounge area with a high ceiling, skylights, and modern furniture.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $148
$123 nightly
$148 total
Total with taxes and fees
Nov 20 - Nov 21

Explore the area

View in a map
164 UNION AVENUE, Memphis, TN, 38103
  • Place, The Peabody Memphis
    ‪1 min walk‬
  • Place, Peabody Ducks
    ‪2 min walk‬
  • Place, Beale Street
    ‪5 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible, Bathtub (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 272 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bathtub, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Bathtub, Corner

  • 555 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Bathtub

8.8 out of 10
Excellent
(40 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(82 reviews)
  • 272 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible, Bathtub (Hearing)

9.2 out of 10
Wonderful
(7 reviews)
  • 271 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Hearing Accessible, Bathtub (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Roll-In Shower)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Mobility Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(6 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Mobility Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Bathtub

7.8 out of 10
Good
(7 reviews)
  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Bathtub

8.6 out of 10
Excellent
(42 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Memphis

A stay at Canopy by Hilton Memphis Downtown places you in the heart of Memphis, within a 10-minute walk of Beale Street and FedExForum. .This hotel is 8.2 mi (13.2 km) from Graceland and 1.4 mi (2.2 km) from Bass Pro Shops at the Pyramid.

What's nearby

  • The Peabody Memphis - 1 min walk - 0.1 miles
  • Peabody Ducks - 2 min walk - 0.1 miles
  • AutoZone Park - 2 min walk - 0.1 miles
  • Beale Street - 5 min walk - 0.3 miles
  • FedExForum - 6 min walk - 0.4 miles

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 28 min drive

Restaurants

  • ‪The Peabody Memphis - ‬1 min walk
  • ‪Peabody Lobby Bar - ‬2 min walk
  • ‪Huey's Downtown - ‬1 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Jay's Coffee & Cuisine - ‬3 min walk

About this property

Canopy by Hilton Memphis Downtown

Canopy by Hilton Memphis Downtown offers 174 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 47-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 174 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a fireplace in the lobby and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Canopy by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered, secured valet parking on site (USD 45.88 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Covered valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Canopy by Hilton Memphis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 606 out of 1001 reviews
Rating 8 - Good. 205 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first-rate property. Excellent downtown location with a friendly staff. We will stay here again the next time we are in Memphis
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I favorite place to stay while in Memphis!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for fun! Great staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Parking is expensive. Coffee provided is very good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was wonderful
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Nice hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay! From the valet team to house keepers to the front desk staff everyone was respectful nice and answered any questions we had. I would like to mention Shelita and Jermaine who work at the front desk they were amazing! They greeted us no matter the time, they help explained process and were extremely nice! They help to make my husband and I stay better.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Room was great and staff was amazing. Great Stay!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very modern and convenient. My bed was comfortable and the room was clean and gave a relaxing feel. The front desk attendants were very friendly and nice. The bar and restaurant area has a very elegant look.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate! Just amazing!! My entire experience was beautiful! The rooms, the bar, the staff the atmosphere and our feeling of safety! Loved it.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to Beale Street and the FedEx Forum. Very happy with our stay. Will stay again when I come to Memphis.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The stay was wonderful! I’m a Memphian and I’ll give it 3.5/5
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was friendly. It was walking distance to all the bars.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
It was ok
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean property
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room. It was exceptionally clean with well- throughout amenities. Only thing that was even a little annoying was the sounds of traffic and surrounding entertainment. This went into the wee hours of the morning, but we still had a pretty restful night!
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Amenities
Didn’t eat breakfast. Parking was excellent. Staff was nice.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Close to bars.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never stayed in this hotel in our trips to Memphis but this definitely won't be our last time. It's across the street from the Peabody which makes it close to everything we wanted to do. The restaurant in the lobby is really good and the staff was helpful. In the alley near valet parking is a little BBQ spot that the guys who parked our car recommended and it was great as well. We definitely will be back.
Stayed 2 nights in Apr 2026