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Mercure Melbourne Southbank

4.0 star property

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Photo gallery for Mercure Melbourne Southbank

Exterior
Meeting facility
Standard Queen Room | In-room safe, desk, blackout drapes, soundproofing
Miscellaneous
Deluxe King Room | Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service
$103
$93 nightly
$103 total
Total with taxes and fees
Apr 9 - Apr 10

Explore the area

View in a map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006
  • Place, Southbank Promenade
    ‪2 min walk‬
  • Place, Crown Casino
    ‪10 min walk‬
  • Place, Melbourne Central
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Standard Twin Room (Accessible)

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room (Accessible)

8.4 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room

In-room safe, desk, blackout drapes, soundproofing

Superior Queen Room

8.4 out of 10
Very good
(73 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Room

8.4 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Room

Superior Family Room | In-room safe, desk, blackout drapes, soundproofing

Superior Family Room

8.0 out of 10
Very good
(16 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Room

In-room safe, desk, blackout drapes, soundproofing

Standard Queen Room

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King River View Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King River View Room

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen River View Room

Superior Queen River View Room | In-room safe, desk, blackout drapes, soundproofing

Superior Queen River View Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin River View Room

Superior Twin River View Room | In-room safe, desk, blackout drapes, soundproofing

Superior Twin River View Room

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

City view
Holiday Inn Express Melbourne Southbank by IHG
Southbank
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,001 reviews
$93 nightly
The price is $102
Apr 26 - Apr 27
Total with taxes and fees
Holiday Inn Express Melbourne Southbank by IHG

About the neighborhood

Melbourne

You'll be centrally located in Melbourne with a stay at Mercure Melbourne Southbank, within a 15-minute walk of Crown Casino and Melbourne Central. .This family-friendly hotel is 1.2 mi (2 km) from Royal Botanic Gardens and 1.6 mi (2.6 km) from Marvel Stadium.

What's nearby

  • Melbourne Skydeck - 1 min walk - 0.0 miles
  • Eureka Tower - 1 min walk - 0.0 miles
  • Southbank Promenade - 2 min walk - 0.1 miles
  • Crown Casino - 10 min walk - 0.6 miles
  • Melbourne Central - 14 min walk - 0.8 miles

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Hopscotch Melbourne - ‬3 min walk
  • ‪BearBrass - ‬2 min walk
  • ‪Ludlow Bar & Dining Room - ‬2 min walk
  • ‪Pocket Espresso - ‬3 min walk
  • ‪Left Bank Melbourne - ‬3 min walk

About this property

Mercure Melbourne Southbank

Mercure Melbourne Southbank offers 275 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 275 guestrooms, featuring kitchenettes. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Planning an event in Melbourne? This hotel has 861 square feet (80 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 35 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 11 for children

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
  • Nearby parking fee: AUD 35 per night (262 ft away)
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southbank Melbourne Travelodge
Travelodge Hotel Southbank Melbourne
Travelodge Southbank Melbourne
Melbourne Travel Lodge
Melbourne Travelodge
Southbank Travel Lodge
Travel Lodge Melbourne
Travelodge Melbourne
Travelodge Southbank Melbourne Hotel Melbourne
Travelodge Southbank Melbourne Hotel
Travelodge Melbourne Southbank

Mercure Melbourne Southbank Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 442 out of 1003 reviews
Rating 8 - Good. 354 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

G W

Stayed 1 night in Dec 2025

6/10 Okay

Erica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Room was fine, standard. Breakfast standard. Good location. Multiple time found an empty reception. The staff often acted like you were an inconvenience for waiting for staff. I took my luggage tag to reception and asked for my luggage and the guy said where is it and then huffed and puffed when I didn’t know. My husband took the luggage in so I wasn’t there - surely it’s their job to know which room it’s locked in? Our washing line was broken, we asked for it to be fixed on day 1 as we had wet beach things - day 6 check out and it wasn’t fixed. Wouldn’t stay again.
Stayed 5 nights in Dec 2025

10/10 Excellent

James

Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2025

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, amenities
Very good staff. Great hotel location. Room was dated - could do with an upgrade.
Stayed 3 nights in Dec 2025

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was in excellent condition. The location was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Kim, Ocean Grove

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Clean, front of house lady was lovely, early check in. Comfortable bed. Great location. One thing that could change is proper mugs/cups in the room. Plastic cups aren’t nice to have coffee or tea in.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Clean room and the staff were excellent!
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed the night , close to Crown
Stayed 1 night in Dec 2025

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, car park next door
Stayed 1 night in Dec 2025

8/10 Good

Ingrid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Chloe

Stayed 1 night in Dec 2025

6/10 Okay

Chris

Disliked: Cleanliness, property conditions & facilities
Dated rooms and building
Stayed 1 night in Dec 2025

8/10 Good

Leonardo, Rouse hill

Business traveler
Liked: Cleanliness
The room was clean, pillows amazing , staff helpful and pleasant
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didnt use laundry . Parking was good .expendive if not going through motel
Stayed 1 night in Dec 2025

6/10 Okay

Craig

Traveled with partner
Liked: Cleanliness
Room was ok breakfast was terrible food was cold coffee machine broken the hot water was warm and many tables uncleaned without cutlery
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All staff were really friendly. The room was clean and the location was ideal.
Stayed 1 night in Dec 2025

8/10 Good

Therese

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Amenities
Comfortable room very friendly and helpful staff
Stayed 1 night in Dec 2025

4/10 Poor

Justin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Overall we found the stay disappointing. The bathroom is old, dirty, and the shower tap was falling off the wall. We ordered room service around midnight and it said we had to pick up from reception... ok not really "room service" but we'll still order something. 30 seconds after ordering, reception called and said they weren't doing room service. If that's the case, don't take online orders. For the amount we paid we wouldn't be returning again.
Stayed 1 night in Dec 2025

8/10 Good

Lee

Stayed 2 nights in Dec 2025

10/10 Excellent

Damien

Stayed 2 nights in Nov 2025

4/10 Poor

margaret

Stayed 2 nights in Nov 2025

6/10 Okay

Maria

Stayed 1 night in Nov 2025