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Mercure Melbourne Southbank

4.0 star property

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Photo gallery for Mercure Melbourne Southbank

Restaurant
Exterior
Standard Queen Room | In-room safe, desk, blackout drapes, soundproofing
Meeting facility
In-room safe, desk, blackout drapes, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service
The current price is $100
$91 nightly
$100 total
Total with taxes and fees
Jun 14 - Jun 15

Explore the area

View in a map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006
  • Place, Melbourne Skydeck
    ‪1 min walk‬
  • Place, Crown Casino
    ‪10 min walk‬
  • Place, Melbourne Central
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Standard Twin Room (Accessible)

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room (Accessible)

8.0 out of 10
Very good
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Queen Room

In-room safe, desk, blackout drapes, soundproofing

Superior Queen Room

8.4 out of 10
Very good
(74 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Room

8.8 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Family Room

Superior Family Room | In-room safe, desk, blackout drapes, soundproofing

Superior Family Room

8.0 out of 10
Very good
(17 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Queen Room

In-room safe, desk, blackout drapes, soundproofing

Standard Queen Room

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King River View Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King River View Room

  • River view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Queen River View Room

Superior Queen River View Room | In-room safe, desk, blackout drapes, soundproofing

Superior Queen River View Room

  • River view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin River View Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin River View Room

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

City view
Holiday Inn Express Melbourne Southbank by IHG
Southbank
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,000 reviews
$96 nightly
The price is $106
Jun 14 - Jun 15
Total with taxes and fees
Holiday Inn Express Melbourne Southbank by IHG

About the neighborhood

Melbourne

You'll be centrally located in Melbourne with a stay at Mercure Melbourne Southbank, within a 15-minute walk of Crown Casino and Melbourne Central. .This hotel is 1.2 mi (2 km) from Royal Botanic Gardens and 1.6 mi (2.6 km) from Marvel Stadium.

What's nearby

  • Eureka Tower - 1 min walk - 0.0 miles
  • Melbourne Skydeck - 1 min walk - 0.1 miles
  • Southbank Promenade - 2 min walk - 0.1 miles
  • Crown Casino - 10 min walk - 0.6 miles
  • Melbourne Central - 15 min walk - 0.8 miles

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Hopscotch Melbourne - ‬3 min walk
  • ‪Yarra Botanica - ‬3 min walk
  • ‪Ludlow Bar & Dining Room - ‬2 min walk
  • ‪BearBrass - ‬2 min walk
  • ‪Arbory Afloat - ‬7 min walk

About this property

Mercure Melbourne Southbank

Mercure Melbourne Southbank offers 275 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 275 guestrooms, featuring kitchenettes. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Planning an event in Melbourne? This hotel has 861 square feet (80 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 35 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 11 for children

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 50 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
  • Nearby parking fee: AUD 35 per night (262 ft away)
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southbank Melbourne Travelodge

Travelodge Hotel Southbank Melbourne

Travelodge Southbank Melbourne

Melbourne Travel Lodge

Melbourne Travelodge

Southbank Travel Lodge

Travel Lodge Melbourne

Travelodge Melbourne

Travelodge Southbank Melbourne Hotel Melbourne

Travelodge Southbank Melbourne Hotel

Travelodge Melbourne Southbank

Mercure Melbourne Southbank Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 450 out of 1000 reviews
Rating 8 - Good. 343 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

fergal

Stayed 1 night in Feb 2026

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Room very clean, tidy. plenty of room. Only thing I missed having was a face cloth. All towels and shower mat were there, a wash cloth would have been handy for the shower. The cups for the tea and coffee, were a little unclean with tea/coffee crust at bottom inside of the cups. Bed very comfy
Stayed 1 night in Feb 2026

10/10 Excellent

Ben

Stayed 1 night in Feb 2026

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, very helpful staff when I lost my key.
Stayed 1 night in Feb 2026

6/10 Okay

Judith

Liked: Cleanliness, staff & service, amenities
Room wasn't serviced during our stay
Stayed 2 nights in Feb 2026

6/10 Okay

Rhonda

Traveled with family
Liked: Cleanliness
The hotel is in a great location and our room was clean and comfortable. We stayed one night and had no interaction with staff at all. We chose to use the self check-in/check-out as the front desk was busy on both occasions. However, during the duration of our stay whenever we walked through the reception area the staff never looked up from the computer to smile or greet us, even when there was no other guests present. It didn’t feel particularly welcoming.
Stayed 1 night in Feb 2026

10/10 Excellent

Stuart

Stayed 1 night in Feb 2026

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Beautiful view
Stayed 2 nights in Jan 2026

8/10 Good

Mark

Stayed 1 night in Feb 2026

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great room (Deluxe King with river view). Clean, quiet, excellent location and price!
Stayed 3 nights in Feb 2026

8/10 Good

Leanne

Stayed 1 night in Jan 2026

6/10 Okay

Leanne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff were friendly, room was clean...and was set up for wheelchair/ handicapped access...which was not required
Stayed 1 night in Jan 2026

6/10 Okay

Suellen

Liked: Cleanliness, amenities
Nobody at checkin desk. Waited for ages and had to get cafe staff to go get someone. Same again later when we had to validate parking. Room not seviced so had to go and request extra tea and milk. Paid a high price for a busy time, so expected better staffing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Prabhjit

Stayed 3 nights in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was spotless and really comfortable, staff were all so friendly and helpful. Decent breakfast and room service too.
Stayed 3 nights in Jan 2026

10/10 Excellent

Matt

Stayed 1 night in Dec 2025

8/10 Good

Frank

Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Stayed 1 night in Jan 2026

10/10 Excellent

ALAN

Liked: Cleanliness, amenities
Comfortable clean room in the ideal location, close to Flinders Street Station, Southbank and the Casino. Not a fan of the Self-Check in as it takes away the personal contact that you require if you are in a new city. Also always seem to be allocated a low level room (This time Level 2).
Stayed 1 night in Jan 2026

8/10 Good

Anthony, Waharoa

Traveled with group
Average
Stayed 1 night in Nov 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities
Cleans rooms, the room was a good size
Stayed 4 nights in Jan 2026

10/10 Excellent

CAS

Stayed 1 night in Jan 2026

8/10 Good

Venus

Liked: Cleanliness, amenities, property conditions & facilities
Some abrupt staff, shower wasn't clean
Stayed 1 night in Jan 2026

8/10 Good

Rachael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Decent room size and clean. I like that it had a tiny kitchenette and a mini fridge. Lots of bathroom bench space. However our air conditioning didn’t work. Maintenance (lovely man) tried to fix it around 7.30pm but within a couple hours we realised it still wasn’t working. Given it was late at night and with young kids we didn’t want to have someone trying to fix it during the night, so it was warm and uncomfortable overnight.
Stayed 1 night in Jan 2026

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
Stafff, clean room, amenities and happy hour.
Stayed 1 night in Jan 2026

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