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The Chen Melbourne - Art Series

4.5 star property

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Photo gallery for The Chen Melbourne - Art Series

Exterior
Minibar, in-room safe, desk, blackout drapes
Exterior
Breakfast, lunch and dinner served
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is $96
$87 nightly
$96 total
Total with taxes and fees
May 17 - May 18

Explore the area

View in a map
850 Whitehouse Rd, Box Hill, VIC, 3128
  • Place, Box Hill Central
    ‪2 min walk‬
  • Place, Box Hill Institute
    ‪5 min walk‬
  • Place, Box Hill Town Hall
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪39 min drive‬

Room options

View all photos for Chen Deluxe King

Chen Deluxe King | Minibar, in-room safe, desk, blackout drapes

Chen Deluxe King

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Chen Deluxe King, Balcony

Chen Deluxe King, Balcony | Minibar, in-room safe, desk, blackout drapes

Chen Deluxe King, Balcony

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Chen King, Balcony

Chen King, Balcony | Minibar, in-room safe, desk, blackout drapes

Chen King, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Chen Queen

Minibar, in-room safe, desk, blackout drapes

Chen Queen

9.4 out of 10
Exceptional
(13 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, 2 Queen Beds (Chen)

Twin Room, 2 Queen Beds (Chen) | Minibar, in-room safe, desk, blackout drapes

Twin Room, 2 Queen Beds (Chen)

9.4 out of 10
Exceptional
(9 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

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The price is $136
May 3 - May 4
Total with taxes and fees
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About the neighborhood

Melbourne

Located in Melbourne (Box Hill), The Chen Melbourne - Art Series is within a 5-minute drive of Box Hill Hospital and Doncaster Shopping Centre. .This luxury hotel is 2.9 mi (4.7 km) from Deakin University and 4.9 mi (7.9 km) from Swinburne University of Technology.

What's nearby

  • Box Hill Central - 2 min walk - 0.1 miles
  • Box Hill Institute - 5 min walk - 0.3 miles
  • Box Hill Town Hall - 9 min walk - 0.5 miles
  • Melbourne Cricket Ground - 22 min drive - 13.6 miles
  • Crown Casino - 24 min drive - 11.3 miles

Getting around

  • Box Hill Station - 6 min walk
  • Flinders Street Station - 27 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪The Penny Drop - ‬5 min walk
  • ‪Box Hill Central Foodcourt - ‬5 min walk
  • ‪Indochine Vietnamese Restaurant - ‬11 min walk
  • ‪Fountains Restaurant - ‬6 min walk
  • ‪Gong Cha - ‬6 min walk

About this property

The Chen Melbourne - Art Series

The Chen Melbourne - Art Series offers 100 accommodations with minibars and safes. This Melbourne hotel provides complimentary wireless Internet access.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 100 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access and concierge services.
Stop by the hotel's restaurant, Zero Moda, for lunch, dinner, or brunch, or grab snacks at the coffee shop/cafe.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Zero Moda - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Golden Lilly - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 24 per day)
  • Limited onsite self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Golden Lilly
  • Zero Moda

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges AUD 1.1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 24 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series The Chen
The Chen Melbourne Art Series
The Chen Melbourne - Art Series Hotel
The Chen Melbourne - Art Series Box Hill
The Chen Melbourne - Art Series Hotel Box Hill

The Chen Melbourne - Art Series Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 472 out of 761 reviews
Rating 8 - Good. 202 out of 761 reviews
Rating 6 - Okay. 50 out of 761 reviews
Rating 4 - Poor. 20 out of 761 reviews
Rating 2 - Terrible. 17 out of 761 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sheila May

Stayed 1 night in Jan 2026

8/10 Good

Jifeng

Stayed 2 nights in Jan 2026

10/10 Excellent

Atish, Peestons

Stayed 5 nights in Jan 2026

10/10 Excellent

Peter

Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Clive

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff, particularly front of house Min were exceptional in the their attendance to our needs. The room was at the same level as the staff,excellent in its presentation. Would stay on my next visit without hesitation. Thankyou Min for you kindness and professionalism
Stayed 1 night in Jan 2026

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really good room, I was able to upgrade to king room with balcony, excellent. Staff very helpful. Will be staying there again but longer next time.
Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The Chen is conveniently located near the train station with plenty of dining options which open till late. Clean and comfortable rooms. Great value!
Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, nice condition of the hotel rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, good amenities and very convenient location
Stayed 1 night in Jan 2026

10/10 Excellent

Kacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly service. The hotel manager went out of his way to ensure we had what we needed for a comfortable stay with our toddler - I was very impressed.
Stayed 2 nights in Dec 2025

10/10 Excellent

H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, wonderful and friendly staff who are very accommodating, close to restaurants and shops.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joumana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed for our five night stay in Melbourne . Comfortable , friendly staff , close to shops and public transport , comfortable room
Stayed 5 nights in Dec 2025

10/10 Excellent

Rui Rui

Stayed 2 nights in Dec 2025

10/10 Excellent

Kim

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2025

4/10 Poor

Leigh

Stayed 1 night in Dec 2025

6/10 Okay

Eric

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Jamshid

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were truly awesome! Everything was close by, the hotel is a great place to stay as is right beside trams and metro. All was great except the carpets could be cleaned better as they are a bit dirty in rooms and hallways.
Stayed 7 nights in Dec 2025

10/10 Excellent

SHAOBIN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeanette

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Staff very nice.
Stayed 1 night in Dec 2025

8/10 Good

Fely

Stayed 1 night in Dec 2025

6/10 Okay

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 2 nights in Dec 2025

10/10 Excellent

MAIERDANJIANG

Stayed 1 night in Dec 2025

10/10 Excellent

NIEL

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms and linen were new and clean. The staff were friendly and helpful. The food from the ground floor restaurants were amazing and well worth the stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lee

Stayed 2 nights in Oct 2025