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Aparthotel

Quest On William

4.5 star property

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Photo gallery for Quest On William

Three Bedroom Apartment | Private kitchen | Fridge, microwave, oven, stovetop
Executive Two Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Executive One Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $120
$109 nightly
$120 total
Total with taxes and fees
Jul 1 - Jul 2

Explore the area

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172 William Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Collins Street
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Studio Apartment

Studio Apartment | Private kitchen | Fridge, microwave, oven, stovetop

Studio Apartment

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Apartment

One Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

One Bedroom Apartment

  • 764 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Two Bedroom Apartment

  • 775 sq ft
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Executive One Bedroom Apartment

  • 764 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Executive Two Bedroom Apartment

  • 947 sq ft
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Private kitchen | Fridge, microwave, oven, stovetop

Three Bedroom Apartment

  • 1421 sq ft
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Twin Beds
  • Free WiFi

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Private kitchen | Fridge, microwave, oven, stovetop

Deluxe Two Bedroom Apartment

  • 1270 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds or 1 King Bed, 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Executive Apartment

Desk, soundproofing, iron/ironing board, free WiFi

One Bedroom Executive Apartment

  • Sleeps 2
  • Free WiFi

Executive Suite

  • Sleeps 4
  • Free WiFi

Two Bedroom Apartment

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Melbourne

With a stay at Quest On William in Melbourne (Melbourne Central Business District), you'll be a 4-minute walk from Collins Street and 9 minutes by foot from Melbourne Central. .This aparthotel is 0.7 mi (1.1 km) from Marvel Stadium and 0.4 mi (0.7 km) from Bourke Street Mall.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Central - 5 min walk - 0.3 miles
  • Collins Street - 5 min walk - 0.3 miles
  • Bourke Street Mall - 7 min walk - 0.4 miles
  • SEA LIFE Melbourne - 9 min walk - 0.5 miles
  • Queen Victoria Market - 12 min walk - 0.7 miles

Getting around

  • Flagstaff Station - 5 min walk
  • Southern Cross Station - 7 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Patricia Coffee Brewers - ‬1 min walk
  • ‪Luci - ‬3 min walk
  • ‪Lim Kopi - ‬1 min walk
  • ‪Bourke Street Green - ‬2 min walk
  • ‪Axil Coffee Roasters - ‬3 min walk

About this property

Quest On William

Quest On William offers 68 air-conditioned accommodations with washers/dryers and coffee/tea makers. 45-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 68 air-conditioned rooms featuring kitchens with refrigerators and ovens. 45-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Take advantage of the aparthotel's room service (during limited hours).
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This aparthotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (AUD 50 per night)
  • Secured, covered self parking on site (AUD 50 per night)
  • Limited onsite self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 45-inch LCD TV with premium cable channels

Laundry

  • Laundry service
  • Washer/dryer

Work spaces

  • 861 square feet of conference space
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 14 floors
  • 68 units
  • Built in 1997
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 50 per night (in/out privileges)
  • Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest William Serviced Apts
Quest William Serviced Apts Apartment
Quest William Serviced Apts Apartment Melbourne
Quest William Serviced Apts Melbourne
Quest William Apartment Melbourne
Quest William Apartment
Quest William Melbourne
Quest On William Melbourne
Quest On William Melbourne
Quest On William Aparthotel
Quest On William Aparthotel Melbourne

Quest On William Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 489 out of 1128 reviews
Rating 8 - Good. 425 out of 1128 reviews
Rating 6 - Okay. 137 out of 1128 reviews
Rating 4 - Poor. 50 out of 1128 reviews
Rating 2 - Terrible. 27 out of 1128 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kerry

Liked: Cleanliness, check-in, communication, listing accuracy
Great location close to city centre and trams.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

HANK

Liked: Communication
Service is good and people is so nice
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great for a short stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Yuen ting

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room is clean, staff are nice, goood stay
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, conveniently located. Staff were very helpful and friendly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, amenities
Clean large room, comfortable beds.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Friendly staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, modern clean property
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities
Wonderful staff and great location
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Clayton

Liked: Cleanliness, property conditions & facilities, communication
Staff were great. Parking was very tight and hard to get in and out. Location is excellent. Room Was ok but mattresses were (for us) uncomfortable. Room was clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Erickson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rachel

Liked: Amenities
Friendly staff on arrival and check out. Clean and close to everything.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nicole

Liked: Cleanliness, room comfort, communication
Car park pokey Room was great
Stayed 1 night in Nov 2025
Verified

8/10 Good

Abdullateef

Liked: Amenities
Average hotel with good location
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Renato

Very good point
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort, communication
Clean room, staff was attentive and helpful with hot water issue. 2 bed/2bath suite was a nice large size for 3 adults. The location was in a central location and within walking distance to many restaurants.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Heidi

Liked: Cleanliness
The apartment was nice and spacious. It had everything I needed for my stay. The location was perfect: lot of public transport connections, restaurants and grocery stores nearby. Walking distance to everywhere in CDB and the river side. One thing I could understand was the schedule of housekeeping. Before 8 am is totally too early for housekeeping. The AC kept unusual noice which was annoying.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay here, will be back again when in Melbourne.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great find for travelling for the rugby test. We were fortunate to book well ahead and get a good rate.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good size living space and furnishings. Close walk to mall/city centre. Handy corner for different tram routes. Staff were extremely helpful and genuinely nice.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Katie

Liked: Cleanliness, communication
Great location, friendly staff, room upgrade
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

MIchelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay as always!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, comfy bed, centrally located.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Close vicinity to all parts of Melbourne
Stayed 5 nights in Jun 2025