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Aparthotel

MainStay Suites Hawthorn

Property class: 4.5

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Photo gallery for MainStay Suites Hawthorn

A modern hotel room with a sofa, a coffee table, a desk, and large windows offering a city view.
A modern hotel room with a living area, dining table, and kitchenette.
Private kitchen
A hotel room with a large window, a bed with a green throw, two bedside tables with lamps, and a modern abstract painting on the wall.
Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Air conditioning
  • Laundry
  • Gym
  • Outdoor Space
The current price is $122
$122 nightly
$122 total
Total with taxes and fees
Nov 3 - Nov 4

Explore the area

View in a map
616 Glenferrie Road, Hawthorn, VIC, 3122
  • Place, Hawthorn Arts Centre
    ‪2 min walk‬
  • Place, Swinburne University of Technology
    ‪3 min walk‬
  • Place, Bridge Road
    ‪4 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

View all photos for Studio Accessible Residence

A hotel room with a bed, a wheelchair, a window with curtains, and a painting on the wall.

Studio Accessible Residence

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Residence

Room

One Bedroom Residence

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Residence

A modern kitchen with stainless steel appliances, a dining area with a table and chairs, and large windows offering a city view.

Studio Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Residence

A modern hotel room with a large bed, a separate kitchenette, and a view through a glass door.

Studio Executive Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Interconnecting Residence

Room

Two Bedroom Interconnecting Residence

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Melbourne

Located in Melbourne (Hawthorn), MainStay Suites Hawthorn is within a 10-minute drive of Melbourne Cricket Ground and Rod Laver Arena. .This aparthotel is 4.3 mi (7 km) from Melbourne Central and 5.2 mi (8.3 km) from Queen Victoria Market.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Hawthorn Arts Centre - 2 min walk - 0.1 miles
  • Swinburne University of Technology - 3 min walk - 0.2 miles
  • Hawthorn Aquatic and Leisure Centre - 5 min walk - 0.3 miles
  • Camberwell Sunday Market - 3 min drive - 1.5 miles
  • Bridge Road - 4 min drive - 1.5 miles

Getting around

  • Glenferrie Station - 4 min walk
  • Southern Cross Station - 9 min drive
  • Melbourne, VIC (MEB-Essendon) - 30 min drive

Restaurants

  • ‪Taco Bell Hawthorn - ‬2 min walk
  • ‪Axil Coffee Roasters - ‬2 min walk
  • ‪Guzman Y Gomez - ‬4 min walk
  • ‪Fonda Mexican - ‬3 min walk
  • ‪Batchy Coffee - ‬4 min walk

About this property

MainStay Suites Hawthorn

MainStay Suites Hawthorn offers 79 accommodations with laptop-compatible safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. 36-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 79 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. Your pillowtop bed comes with down comforters and premium bedding. 36-inch LCD televisions are provided, with digital programming available. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. Additional amenities at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. This aparthotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered, secured self parking on site (AUD 30 per night)
  • Limited onsite self parking

Family friendly

  • Crib: AUD 10 per night

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Coffee and tea in common areas

Bedrooms

  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: AUD 55 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 36-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the suburbs
  • Near a metro station
  • Near a train station
  • On the Strip

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 1 building
  • 7 floors
  • 79 units
  • Bed sheets changed on request
  • Built in 2011
  • Garden
  • Housekeeping (on request)
  • Individually furnished
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 11:00 PM) and Saturday - Sunday (9:00 AM - 9:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55.0 per day
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per stay
  • Administrative fee: AUD 5 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests under 15 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hawthorn Quest
Quest Apartment Hawthorn
Quest Hawthorn
Quest Hawthorn Aparthotel
Quest Hawthorn
Corporate Living Accommodation Hawthorn Hawthorn
Corporate Living Accommodation Hawthorn Aparthotel
Corporate Living Accommodation Hawthorn Aparthotel Hawthorn

MainStay Suites Hawthorn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1092 reviews
Rating 8 - Good. 399 out of 1092 reviews
Rating 6 - Okay. 103 out of 1092 reviews
Rating 4 - Poor. 37 out of 1092 reviews
Rating 2 - Terrible. 16 out of 1092 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, super quiet, with heaps of amenities and transport nearby. I wish they had a Mainstay hotel in the centre of Melbourne CBD too.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rooms were clean and well appointed
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The room (Studio Executive) I stayed in was outstanding, with a balcony & fantastic views of the city & also up & down Glenferrie road. It’s within walking distance of a multitude of shops, cafes & restaurants. The entire property was immaculately clean. The room was well soundproofed, with every amenity you could need for an overnight or weekly stay. I have stayed in many properties in & around Melbourne over the last 10 years & for the price, amenities & area…Mainstay Suites Hawthorn is one of the best in my opinion!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
yes had everything we needed Would have appreciated pepermint tea
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, clean room
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great place to stay.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities, communication
Staff were lovely, room was clean, warm and easily accessible.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Great staff, friendly and welcoming. Free coffee machine in the lobby. Clean, comfortable, quiet.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service when checking in, helpful staff, very accessible, rooms were roomy with everything you need, and a top location.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our time spent at this property. An ideal place to safe while visiting Melbourne.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely and helpful staff. Great location. A little pricey to be honest for the room.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Friendly, clean, great location.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, great rooms, great customer service, great parking and more.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great location
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was very nice
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
I thought this was a superb accommodation
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A very quiet, well maintained apartment, all you need, comfy bed and great location.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great area with so many restaurants and public transport nearby. Hotel very cosy and comfortable and right around the corner for work! Quiet in the room and highly recommend this accommodation and I look forward to coming back.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Very Friendly service ! Room is nice and comfortable and clean.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great customer service, beds were comfy and convenient to walk to where we were going.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Will visit again

Fantastic location, quiet, close to everything
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service and location
Stayed 3 nights in Nov 2023
Verified review

6/10 Okay

Liked: Check-in, communication
Place wasn’t clean including bathroom, linen was aged and towels very old , iron in room was a very small travel iron,
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, communication
good location close to trams and yrain
Stayed 5 nights in Mar 2024