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Aparthotel

Quay West Suites Melbourne

Property class: 5 and above

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Photo gallery for Quay West Suites Melbourne

A bedroom with a tufted headboard, a bedside table with a glass and a book, and a floral-patterned wallpaper.
A modern hotel room with a large window offering a city view, including a prominent cathedral and skyscrapers.
A modern indoor pool area with a bench, large pillars, and decorative wall art.
A modern kitchen with a glass dining table, two chairs, and a view of a high-rise building through large windows.
A modern living room with a large window, a leather sofa, a coffee table, and a view of a cityscape.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $208
$189 nightly
$208 total
Total with taxes and fees
Oct 25 - Oct 26

Explore the area

View in a map
26 Southgate Avenue, Southbank, VIC, 3006
  • Place, Melbourne Arts Centre
    ‪2 min walk‬
  • Place, National Gallery of Victoria
    ‪3 min walk‬
  • Place, Crown Casino
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom, Balcony (Floors 4 - 9, Kitchen)

A modern living room with a sofa, coffee table, and a large window with curtains.

Superior Suite, 1 Bedroom, Balcony (Floors 4 - 9, Kitchen)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony (Floors 10 - 15, Kitchen)

A modern living room with a sofa, a chair, a coffee table, a floor lamp, and a large window with a city view.

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10 - 15, Kitchen)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10 - 15, Kitchen)

Room

Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10 - 15, Kitchen)

  • River view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4 - 9)

A modern living room with a sofa, coffee table, and a large window with curtains.

Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4 - 9)

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, Balcony, River View (Floors 10 - 15)

A person sitting by a window with a city view, holding a cup.

Deluxe Apartment, Balcony, River View (Floors 10 - 15)

  • River view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, Balcony, City View (Floors 4 - 9)

Room

Superior Suite, Balcony, City View (Floors 4 - 9)

  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Apartment, 2 Bedrooms, Balcony (Floors 8 - 23)

A modern living room with a sofa, armchair, coffee table, and a TV mounted on the wall.

Premium Apartment, 2 Bedrooms, Balcony (Floors 8 - 23)

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Premium Apartment, 3 Bedrooms, Balcony (Floors 16 - 26)

A modern living room with a large window, a leather sofa, a coffee table, and a view of a cityscape.

Premium Apartment, 3 Bedrooms, Balcony (Floors 16 - 26)

  • 1744 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, Kitchenette (Floors 4 - 15)

A hotel room with two beds, a balcony with a view, and a small table with chairs.

Studio, Kitchenette (Floors 4 - 15)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Melbourne

With a stay at Quay West Suites Melbourne in Melbourne (Southbank), you'll be steps from Melbourne Arts Centre and 5 minutes by foot from National Gallery of Victoria. .This luxury aparthotel is 0.9 mi (1.5 km) from Melbourne Convention and Exhibition Centre and 1 mi (1.6 km) from Crown Casino.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Arts Centre - 2 min walk - 0.1 miles
  • Southbank Promenade - 2 min walk - 0.1 miles
  • National Gallery of Victoria - 3 min walk - 0.2 miles
  • Crown Casino - 14 min walk - 0.8 miles
  • Rod Laver Arena - 15 min walk - 0.8 miles

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Clocks at Flinders - ‬4 min walk
  • ‪Baguette - ‬5 min walk
  • ‪Transport Hotel - ‬6 min walk
  • ‪Arbory Bar & Eatery - ‬6 min walk
  • ‪Chocolate Buddha - ‬6 min walk

About this property

Quay West Suites Melbourne

Quay West Suites Melbourne offers 109 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 109 guestrooms featuring microwaves and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. This aparthotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of Quay West Suites Melbourne, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Jarrah Bar and Terrace - This bar specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Pool/Spa

  • Hot tub
  • In-room massages
  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered, secured self parking on site (AUD 45 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Free crib

Restaurants on site

  • Jarrah Bar and Terrace

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: AUD 80 per night

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a metro station
  • Near a train station
  • On a river

Things to do

  • Bicycle rentals
  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 1 building
  • 109 units
  • 26 floors
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Connecting units available
  • Double-glazed windows
  • Housekeeping (on request)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 9:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 per person
  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quay Suites Aparthotel
Quay Suites Aparthotel Melbourne West
Quay West Suites Melbourne
Quay West Suites Melbourne Aparthotel
Quay West Suites Aparthotel
Quay West Suites
Quay West Suites Melbourne Southbank
Quay West Suites Melbourne Aparthotel
Quay West Suites Melbourne Aparthotel Southbank

Quay West Suites Melbourne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 1091 reviews
Rating 8 - Good. 239 out of 1091 reviews
Rating 6 - Okay. 46 out of 1091 reviews
Rating 4 - Poor. 18 out of 1091 reviews
Rating 2 - Terrible. 7 out of 1091 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect location, easily accessible, clean and excellent breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very nice accommodation. Super friendly staff, nice view, quiet room and most of all great mattrass and bed! Thank you.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, professional staff, always clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, parking at property. Clean and tidy. Would definitely stay again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great buffet breakfast ever morning is a wonderful way to start the day!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Loved our stay at Quay. Great price, walking distance to shops. Staff were friendly and helpful. Enjoyed breakfast at the restaurant located there.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great facilities, excellent rooms and friendly staff. Awesome breakfast, well worth the money.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing view/location and stay, construction was a non factor didnt even head it
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location to everywhere. Highly recommend. The breakfast was great and staff only too happy to assist
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, communication, listing accuracy
Great room and awesome location!! Will be back !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic location, welcoming staff,spacious and clean apartment...great pool...
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff were helpful and friendly Location beside the yarra river and all it offers is fantastic. Beautiful
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Our 5 day trip at Quay West was fantastic. Very friendly and helpful front desk staff, 24 hours which is a bonus for our early flight. Our 2 bed room apartment was clean and lots of space. Location is another plus, so easy to get to restaurants and bars. In addition to that, beautiful river view from all rooms!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Great location, large room and a balcony.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was excellent, as were all of the staff we interacted with. It was a lovely stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Check-in, communication, listing accuracy
perfect for my purpose, location and quality
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Service was amazing
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Loved our stay such a great location
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great location,great breakfast,friendly staff
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and wonderful amenities.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location,service and facilities
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Wonderful staff on front desk and in the restaurant.
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Fantastic as always
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Well appointed suite and super close to Hamer Hall
Stayed 1 night in Feb 2026