2/10 Terrible
Amanda
Traveled with family
Jan 4, 2026
Disliked: Cleanliness
Room was light and spacious and served its purpose.
Location was great, very central.
Apartment had been cleaned but not that thoroughly as someone’s work boots were left in the cupboard, and sweets were dropped under the sofa, visible whilst I was working out.
Tea and coffee were not replaced, and nobody changed our towels or bedding for 8 nights.
Also, nobody mentioned anything about construction works going on in the building when we booked.
On top of this the gym facilities are not available.
Fire alarms are a big issue and go off regularly, so much so, people don’t even bother to evacuate.
On 28/12/25, a fire alarm went off at 1:00am and continued for approximately 5 minutes. It was incredibly loud and quite shocking in volume and intensity and we were quite disoriented being in a strange place. It informed us to evacuate immediately so we got dressed quickly and left the apartment and stumbled half asleep down seventeen floors with the siren blaring in our ears, exiting the building in the back alley and then making our way to the street outside the building. The fire brigade gave the all clear after 5 minutes and we returned inside, where there was no one at the front desk initially but they did return whilst we were waiting for the lift. We asked if it was safe to return and we were told it was a false alarm and everything was fine.
To add insult to injury, this reoccurred at 5:30am on the same night.
And on 01/01/26 at 5:50pm, we had a repeat performance again.
Amanda
Stayed 8 nights in Dec 2025
