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Novotel Melbourne on Collins

Property class: 4.5

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Photo gallery for Novotel Melbourne on Collins

A modern hotel lobby with a high ceiling, large windows, and a seating area with wicker furniture.
Creator video - submitted by Fancy Nanc-ista
A modern indoor swimming pool area with lounge chairs and exercise equipment.
A modern hotel lobby with a reception desk, seating area, and large windows offering views of the city.
A buffet with various food items and a seating area with tables and chairs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
The current price is $143
$130 nightly
$143 total
Total with taxes and fees
Sep 13 - Sep 14

Explore the area

View in a map
270 Collins Street, Melbourne, VIC, 3000
  • Place, Bourke Street Mall
    ‪2 min walk‬
  • Place, Fed Square
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(48 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Deluxe Double Room, 2 Double Beds

7.8 out of 10
Good
(51 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a desk, and a large window with curtains.

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, and a large window with a view of a building.

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, Multiple Beds

A hotel room with a bed, a desk with a chair, a sofa, a TV, and large windows with curtains.

Family Suite, Multiple Beds

8.6 out of 10
Excellent
(18 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Accessible Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

A modern bathroom with a freestanding bathtub, a glass-enclosed vanity, and a toilet.

Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, desk, chair, and two windows with curtains.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(49 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

Restaurant
Holiday Inn Melbourne Bourke Street Mall by IHG
Melbourne Central Business District
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.7 out of 5, Exceptional, 207 reviews
$137 nightly
The price is $137
Sep 6 - Sep 7
Total with taxes and fees
Holiday Inn Melbourne Bourke Street Mall by IHG

About the neighborhood

Melbourne

With a stay at Novotel Melbourne on Collins, you'll be centrally located in Melbourne, steps from Collins Street and 8 minutes by foot from Melbourne Central. .This family-friendly hotel is 0.3 mi (0.4 km) from Bourke Street Mall and 0.7 mi (1.1 km) from Princess Theatre.

What's nearby

  • Flinders Lane - 2 min walk - 0.1 miles
  • Bourke Street Mall - 2 min walk - 0.1 miles
  • Regent Theatre - 3 min walk - 0.2 miles
  • Fed Square - 3 min walk - 0.2 miles
  • Melbourne Central - 7 min walk - 0.4 miles

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 32 min drive

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪McDonalds - ‬2 min walk
  • ‪Betty's Burgers - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪The Charles Dickens Tavern - ‬1 min walk

About this property

Novotel Melbourne on Collins

Novotel Melbourne on Collins offers 380 accommodations with safes and coffee/tea makers. Beds feature down comforters. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 380 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local cuisine at Lane Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 7018 square feet (652 square meters) of space consisting of a conference center and 5 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Lane Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Lane Cafe and Bar - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Offsite parking within 1 mile (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 25 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lane Cafe and Bar
  • Lane Restaurant

Things to do

  • Designer stores
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Children's games
  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,018 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 16 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 to 39 per person
  • Covered valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Novotel Melbourne on Collins Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 453 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nicola Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great central location, making it easy to access many city venues. The staff were great and the room comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was great, good location & good service.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Buffet Breakfast each morning and excellent location to Melbourne activities and sites
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Dusan

Liked: Cleanliness, staff & service, amenities
Great place to visit
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close to all things Melbourne
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and quick check in and out. Breakfast is recommended, various food options and easy location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Kausik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was good. Everything is so nearby. The location is perfect to kust wonderr around. Absolutely perfect place qas for us to enjoy the weekend.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Nice rooms
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Very central location, easy for shoppoing.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Rodolfo

Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novotel on Collins is the perfect stay, middle of the CBD close to shops and restaurants. The hotel staff were fantastic and the pool and spa were great. Definitely staying here again!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location in a family friendly place.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

SHELLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay, friendly staff, lovely rooms and amenities, delicious breakfast and a location that can’t be beaten! See you next time!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Prasad

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities
Excellent location, close to everything. Staff very friendly and helpful. The room was clean and the bed really comfortable
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and clean place to stay. Brilliant location!! I will definitely come back here next time I’m in Melbourne!! Buffet breakfast was delicious and had a great variety. 10/10 hotel.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Karen

Liked: Staff & service
Perfect location to trams and everything Melbourne! Rooms little tired but still clean
Stayed 3 nights in May 2026
Verified review

8/10 Good

Jaswinder

Emma and front office staff were so nice . We enjoyed our stay at Novotel with kids .
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay at reasonable price, good location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff assistance, amenities and clean
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

JESSE JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Good room good location
Stayed 8 nights in Dec 2025