- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service
When we arrived (just after 2pm) our room wasn’t ready, which was very inconvenient considering I am a Celebrant and had a wedding to get to. Then we had to go up to level 1 to drop our bags at the storage room, come back down and walk around the corner to a cafe in the rain so we could cash in a free drink for the inconvenience, then come back in the rain, get our bags, and finally get into our room. The room was nice and clean but very small, and I wasn’t happy to find that our king bed that I’d paid $200 for was actually 2x singles pushed together! Where they joined in the middle was quite a large lump! Definitely not as expected.