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Mercure Welcome Melbourne

Star Rating
3.5 out of 5

Information

Reviews

3.8 / 5Good
3,226 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Bourke Street Mall
    3 min walk
  • Popular Location
    Melbourne Central
    5 min walk
  • Popular Location
    RMIT University
    7 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    29 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Standard Queen Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Premium Standard Queen Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard King Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Twin Room

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Superior King Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room Two Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Superior Family Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Twin Bed
    More details

About this area

Melbourne

In the city center and near a metro station, Mercure Welcome Melbourne is in an area with good shopping. Our guests appreciate the hotel's convenience to public transportation: Melbourne Central Station is 6 minutes by foot and Parliament Station is 10 minutes.

4.9/5 guest location rating

Guests like it for

  • Walkable (1006 reviews)
  • Great shopping (890 reviews)
  • Good eats (709 reviews)

What's nearby

  • Popular Location
    Bourke Street Mall - 3 min walk
  • Popular Location
    Melbourne Central - 5 min walk
  • Popular Location
    RMIT University - 7 min walk
  • Popular Location
    Princess Theatre - 10 min walk
  • Popular Location
    Queen Victoria Market - 14 min walk

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 30 min drive

Restaurants

  • The Louden Kitchen Grill – Restaurant with a bar offering local cuisine. Serves breakfast and dinner daily.
  • Soul Cafe – Café with a bar. Serves breakfast, brunch and lunch daily. Kids' menu available.

About this property

Mercure Welcome Melbourne

3.5-star Melbourne hotel in Melbourne Central Business District, near Bourke Street Mall
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning. All 330 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. In-room massages, hair dryers, and showers are among the other amenities that guests will find.
Mercure Welcome Melbourne offers 330 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.
The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).
Mercure Welcome Melbourne is a smoke-free property.
The recreational activities listed below are available either on site or nearby; fees may apply.

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Property payment types

Diners ClubJCB InternationalMastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Valet parking fee: AUD 45.00 per night
  • Nearby parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Melbourne Mercure
  • Melbourne Welcome
  • Melbourne Welcome Mercure
  • Mercure Melbourne
  • Mercure Welcome
  • Mercure Welcome Hotel
  • Mercure Welcome Hotel Melbourne
  • Mercure Welcome Melbourne
  • Welcome Mercure
  • Welcome Mercure Melbourne
  • Accor Welcome Melbourne
  • Mercure Welcome Melbourne Hotel Melbourne
  • Mercure Welcome Melbourne Hotel
  • Mercure Welcome Melbourne Hotel
  • Mercure Welcome Melbourne Melbourne
  • Mercure Welcome Melbourne Hotel Melbourne

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: AUD 45.00 per night
  • Parking nearby: AUD 20 per night

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 25 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone

Nearby things to do

Activities

Where to eat

5 - Excellent
791
4 - Good
1,486
3 - Okay
648
2 - Mediocre
213
1 - Poor
88
4.0
Cleanliness
4.2
Service and Staff
3.8
Amenities
3.6
Property condition

3/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

When we arrived (just after 2pm) our room wasn’t ready, which was very inconvenient considering I am a Celebrant and had a wedding to get to. Then we had to go up to level 1 to drop our bags at the storage room, come back down and walk around the corner to a cafe in the rain so we could cash in a free drink for the inconvenience, then come back in the rain, get our bags, and finally get into our room. The room was nice and clean but very small, and I wasn’t happy to find that our king bed that I’d paid $200 for was actually 2x singles pushed together! Where they joined in the middle was quite a large lump! Definitely not as expected.

Stayed 1 night in Sep 2019

2/5

  • Disliked: Amenities, property conditions & facilities

Great CBD location and not a lot of traffic noise. Rooms are rudimentary at best, and feel more like a dormitory than a hotel. Temporary furniture, hard mattress, and cheap lumpy pillows. If location is important then this may be for you, if comfort is important it might not be.

Stayed 1 night in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location of the hotel is no doubt the best in the city, close to major shopping centres, restaurants and Chinatown. Everything is within walking distance.

Stayed 3 nights in Sep 2019

4/5 Good

  • Liked: Cleanliness

Stayed 1 night in Sep 2019

3/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Very noisy room to hot and couldn’t regulate the air conditioner. Right next to laundry Shute. Was not a pleasant experience. My husband could not sleep properly because of the temperature but not only that you could hear noises from other rooms.

Stayed 1 night in Sep 2019

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