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Mercure Pakenham

4.0 star property

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Photo gallery for Mercure Pakenham

Reception
Restaurant
Exterior
Pillowtop beds, minibar, in-room safe, desk
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
$119
$108 nightly
$119 total
Total with taxes and fees
Mar 11 - Mar 12

Explore the area

View in a map
77 Racecourse Rd, Pakenham, VIC, 3810
  • Place, Don Jackson Reserve Dog Park
    ‪8 min drive‬
  • Place, Monash University
    ‪41 min drive‬
  • Place, Chadstone Shopping Mall
    ‪47 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Pillowtop beds, minibar, in-room safe, desk

Luxury Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 2 Queen Beds

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | Pillowtop beds, minibar, in-room safe, desk

Luxury Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Melbourne

Located in Melbourne (Pakenham), Mercure Pakenham is within a 5-minute drive of Don Jackson Reserve Dog Park and Lois Maghanoy Centre For Performing Arts. .This hotel is 4.5 mi (7.2 km) from Pakenham G72 Bushland Reserve and 4.8 mi (7.7 km) from Nar-Nar-Goon G75 Bushland Reserve.

What's nearby

  • Don Jackson Reserve Dog Park - 8 min drive - 1.9 miles
  • Dandenong Ranges National Park - 30 min drive - 24.0 miles
  • Puffing Billy Steam Train - 30 min drive - 22.6 miles
  • Monash University - 41 min drive - 28.7 miles
  • Chadstone Shopping Mall - 47 min drive - 33.4 miles

Getting around

  • Nar Nar Goon Station - 11 min drive
  • Pakenham Station - 14 min walk
  • Melbourne Airport (MEL) - 70 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬3 min drive
  • ‪Hungry Jack's - ‬3 min drive
  • ‪Twisted Sista - ‬16 min walk
  • ‪La Porchetta - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Mercure Pakenham

Mercure Pakenham offers 64 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. 45-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 64 air-conditioned rooms featuring minibars and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.
Mercure Pakenham has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 89 427 589 170

Property is also known as

Mercure Pakenham Hotel
Mercure Pakenham Pakenham
Mercure Pakenham Hotel Pakenham

Mercure Pakenham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 140 out of 190 reviews
Rating 8 - Good. 42 out of 190 reviews
Rating 6 - Okay. 6 out of 190 reviews
Rating 4 - Poor. 1 out of 190 reviews
Rating 2 - Terrible. 1 out of 190 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spotless and very modern. Staff were all lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Bradley

Stayed 1 night in Nov 2025

10/10 Excellent

LINYAN

Stayed 1 night in Oct 2025

10/10 Excellent

LINYAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The property and facilities were fine, though i found it disappointing that the room ac wasnt on at arrival to cool the room prior to us getting there. Also, the facilities werent checked and the kettle was obviously damaged and had to search to find the power point for the tv. Minor details, but when tired from driving those little things are easy to have been done beforehand and a pain fo an incoming quest. At the pricepoint i would have expected better as we had stayed in cheaper priced accomodation in the cbd which was better.
Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Stayed 2 nights in Nov 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Karen

Stayed 1 night in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Just a great comfortable place to stay with very helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

stephen

Stayed 1 night in Aug 2025

6/10 Okay

Hayley

Traveled with family and small children
Liked: Cleanliness, staff & service
Very clean room, convenient location, very friendly staff!! The bathroom is a wet room and the slope of the floor isn't enough for the water to drain, the bathroom floor floods. Quite noisy but easy enough to get over
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 3 nights in Oct 2025

10/10 Excellent

Leesa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
altogether excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great dinner option at Cairnlea Club <100m when restaurant being renovated. Not a lot nearby so need transport.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised when we were told they had EV chargers so we charged o/n. We ate at the restaurant on the premises so all in all convenient for our 1 night stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, modern & clean, good customer service. Would stay again.
Stayed 1 night in Jul 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nadene

Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025