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Mercure Melbourne Albert Park

4.0 star property

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Photo gallery for Mercure Melbourne Albert Park

Lobby
Miscellaneous
Miscellaneous
Executive lounge
Daily cooked-to-order breakfast (AUD 26 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
$107
$98 nightly
$107 total
Total with taxes and fees
Feb 15 - Feb 16

Explore the area

View in a map
65 Queens Road, Melbourne, VIC, 3004
  • Place, St Kilda Road
    ‪2 min walk‬
  • Place, Albert Park Lake
    ‪2 min walk‬
  • Place, Alfred Hospital
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Lake View

7.0 out of 10
Good
(8 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

7.6 out of 10
Good
(29 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(14 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Privilege, Room, 1 King Bed, Lake View

Privilege, Room, 1 King Bed, Lake View | In-room safe, desk, laptop workspace, blackout drapes

Privilege, Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Double Bed

  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Lake View

Superior Suite, 1 Bedroom, Lake View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, 1 Bedroom, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Premium)

Family Room, Multiple Beds (Premium) | In-room safe, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds (Premium)

8.4 out of 10
Very good
(5 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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Total with taxes and fees
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About the neighborhood

Melbourne

With a stay at Mercure Melbourne Albert Park in Melbourne (Melbourne Central Business District), you'll be within a 5-minute walk of Albert Park Lake and St Kilda Road. .This golf hotel is 0.9 mi (1.5 km) from Chapel Street and 1.5 mi (2.5 km) from Luna Park.

What's nearby

  • St Kilda Road - 2 min walk - 0.1 miles
  • Albert Park Lake - 2 min walk - 0.1 miles
  • Alfred Hospital - 9 min walk - 0.5 miles
  • Chapel Street - 15 min walk - 0.8 miles
  • St Kilda Beach - 3 min drive - 1.7 miles

Getting around

  • Flinders Street Station - 13 min drive
  • Prahran Station - 16 min walk
  • Melbourne Airport (MEL) - 33 min drive

Restaurants

  • ‪Mortimer's Bar - ‬1 min walk
  • ‪Cafe La Colline - ‬10 min walk
  • ‪Mimolette - ‬10 min walk
  • ‪Hawker Canteen - ‬8 min walk
  • ‪Capri Cafe - ‬14 min walk

About this property

Mercure Melbourne Albert Park

Lakefront hotel with an indoor pool, 3-minute walk to Albert Park Lake
Mercure Melbourne Albert Park offers 209 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 209 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy local cuisine at Windows Restaurant, a fine-dining restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
Windows Restaurant - Overlooking the golf course and garden, this fine-dining restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Espresso Bar - Overlooking the golf course and garden, this café specializes in Modern European cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Atrium bar & lounge - Overlooking the golf course and garden, this cocktail bar specializes in local cuisine and serves dinner only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi is limited to 24 hours per day (3-device limit)
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 24 hours per day (3-device limit)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 25 per day)
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atrium bar & lounge
  • Espresso Bar
  • Windows Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (83 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 70.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 26 per person
  • Covered self parking fee: AUD 25 per day
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 24 hours per day (3-device limit); WiFi in public areas is also free for up to 24 hours per day (3-device limit)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Albert
Mercure Albert Hotel
Mercure Albert Hotel Melbourne Park
Mercure Melbourne Albert Park
Mercure Melbourne Park
Mercure Melbourne Albert Park Hotel
Mercure Albert Park Hotel
Mercure Albert Park
Mercure Melbourne Albert Park Hotel
Mercure Melbourne Albert Park Melbourne
Mercure Melbourne Albert Park Hotel Melbourne

Mercure Melbourne Albert Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 1003 reviews
Rating 8 - Good. 313 out of 1003 reviews
Rating 6 - Okay. 169 out of 1003 reviews
Rating 4 - Poor. 107 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Krischelle

Disliked: Staff & service, amenities
The room was bare and didn't match the photo's presented when booking - had to ask for pillows, towels and glassware. There were no staff available to pick up the phone and when we finally got the towels, they were hand towels. The hot breakfast was cold. For the priced paid, it was extremely underwhelming.
Stayed 2 nights in Nov 2025

8/10 Good

Willemina

Liked: Staff & service
Disliked: Cleanliness
The check in was great It is a very smart lobby
Stayed 5 nights in Nov 2025

4/10 Poor

Justin

Liked: Cleanliness
The property is ageing and the rooms are very plain for what they are charging. Only two pillows in the room, had to wait 25 minutes to get extra pillows, (which arrived after midnight). Bathroom has an old style bath/shower. Limited ammenities and the decor/layout was weird. Room wasn’t serviced on our second night we were there, even though we were out for most of the day. Location was handy and the breakfast buffet was ok. Should be half the price of the Pullman. Wouldn’t stay there again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Nov 2025

8/10 Good

carolyn

Liked: Cleanliness, amenities
Staff pleasant, room clean lovely location.
Stayed 1 night in Oct 2025

10/10 Excellent

Zunaid

Stayed 1 night in Oct 2025

10/10 Excellent

Muhammad Raheel

Stayed 3 nights in Oct 2025

8/10 Good

Daniela

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfy bed and very clean, quiet and dark room made for a great nights sleep! Great location, easy to tram into the city
Stayed 1 night in Nov 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, spacious room. Disappointing that room was not ready until 4pm, we had to wait 1.5hrs after arrival.
Stayed 2 nights in Oct 2025

4/10 Poor

JOHN

Disliked: Cleanliness, property conditions & facilities
Room service, does it not include to vacuum the floor. The towel has different colour mark ???
Stayed 3 nights in Oct 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
We booked the accommodation because of the proximity to the Around the Bay cycling event village which was only 2 kilometres away. Many other cyclists were staying at the Mecure for the same reason
Stayed 3 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2025

10/10 Excellent

Doug

Stayed 1 night in Oct 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, room comfort
Great check in with Nik
Stayed 1 night in Oct 2025

8/10 Good

Tina, Caboolture

Liked: Staff & service, amenities, property conditions & facilities
First time staying at Mercure. This hotel I found out was rather old & you can tell. Lobby needs colour, it is rather boring. Carpets in hallways need cleaning. Bathrooms need reno, mould in grout and no need for tiny baths with shower in them. Extra pillows needed requesting, 2 pillows on a King size bed - no. A lot of hotels inc this one need to make their rooms like your on holiday. More inviting. Boring is what they are. Windows restaurant was amazing & staff. I asked on booking for a lake view, first room did not. I then asked for this as a 6 day stay and they come through, but I should not have to do this as was a Special Requirement. Room service needs to be done by 2pm, as my room missed a couple of services. I am picky when comes to clean & inviting but was a nice place to stay for visit.
Stayed 6 nights in Oct 2025

10/10 Excellent

Brendan, Maribyrnong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and a very enjoyable stay !
Stayed 1 night in Sep 2025

2/10 Terrible

Stefan

Laborious check-in process that left me waiting at reception for a full 3 minutes while the woman tapped her keyboard. Just another example of corporates putting cost back onto the consumer. Old school shower faucets – hot tap needed 12 full turns, the cold one about 4 turns. Eventually got the right temperature then randomly it’d go lukewarm then back to hot then … random. Got given a disability room so the bathroom was almost as big as the main area. No powerpoints near bed to charge stuff etc. Air conditioning was either hot or cold or somewhere inbetween. Pretty sure it was designed in the 1800s. Even on cold it blew warm so had to have a window fully open the whole 3 days ffs. Was promised lake facing but got the opposite but was at end of 4 week trip so had no fight left in me.
Stayed 3 nights in Sep 2025

6/10 Okay

David, LIVINGSTON

Traveled with partner
Disliked: Property conditions & facilities
Was given a room that faced a multi level parking so view was the side of a ramp going up to next level and windows let all traffic noise in will not stay here again
Stayed 2 nights in Sep 2025

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Isaac

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2025

4/10 Poor

Brenton

Disliked: Property conditions & facilities, room comfort

Great chain- however this site is not.

Two pillows for two people was below par. The pillow quality was below par.
Stayed 3 nights in Sep 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was perfect,apart from the fire alarm going off.Keep up to good work.
Stayed 3 nights in Sep 2025

8/10 Good

Ghazi

Liked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Kimberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were particularly lovely. We arrived much earlier before check in and asked to store our bags. The staff were more than happy to do so but also allowed us to check in as soon as our room was ready which was hours ahead of our check in time. Upon checkout, the gentleman was lovely and had a smile on his face(even though he was dealing with a difficult customer before us). Very comfortable beds too, I could have slept all day.
Stayed 1 night in Sep 2025

4/10 Poor

Amanda

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Emergency evacuation at around 9pm. No explanation or staff to show guests to fire escape or upon return to the building. Then next morning no hot water and we had an early departure. Offered us a breakfast when they knew we had to be out early for a previous appointment. Will not stay again.
Stayed 1 night in Sep 2025