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Crowne Plaza Melbourne by IHG

Property class: 4.5

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Photo gallery for Crowne Plaza Melbourne by IHG

A modern restaurant with a bar area, wooden tables, and chairs.
A hotel room with a large bed, a seating area, a desk, and a view of a cityscape at dusk.
A person performing a yoga pose on a poolside with a tiled wall in the background.
A bar area with a circular bar counter, multiple bar stools, and a variety of bottles and glasses on shelves.
A modern hotel room with a large window offering a city view, a flat-screen TV, a sofa, a coffee table, and a small side table.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $189
$171 nightly
$189 total
Total with taxes and fees
Oct 11 - Oct 12

Explore the area

View in a map
1-5 Spencer Street, Docklands, VIC, 3008
  • Place, Crown Casino
    ‪2 min walk‬
  • Place, Melbourne Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, SEA LIFE Melbourne
    ‪3 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, River View (High Floor)

A modern hotel room with a large window, a grey sofa with cushions, a small round table with a vase of flowers, and a cityscape view.

Standard Room, 1 King Bed, River View (High Floor)

9.0 out of 10
Wonderful
(17 reviews)
  • River view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Two bottles of Antipodes body wash and lotion on a black soap dispenser in a bathroom.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(65 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, a nightstand, a window with a city view, and a wall-mounted lamp.

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

A hotel room with a large window offering a city skyline view, a bed with white linens, a grey sofa with patterned cushions, and a small table with a vase of flowers.

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

A hotel room with a large window offering a view of a city skyline and a river.

Standard Room, 2 Double Beds, River View

9.2 out of 10
Wonderful
(80 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Two bottles of Antipodes body wash and lotion on a black soap dispenser in a bathroom.

Standard Room

8.8 out of 10
Excellent
(40 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

A hotel room with a large bed, a desk with a chair, a view of the city, and a window with curtains.

Standard Room, 1 King Bed, River View

8.6 out of 10
Excellent
(20 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Casino View)

A modern hotel room with a large window offering a view of a city skyline and a river.

Standard Room, 1 King Bed (Casino View)

9.4 out of 10
Exceptional
(10 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor, Casino View)

Room

Standard Room, 1 King Bed (High Floor, Casino View)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Two bottles of Antipodes body wash and lotion on a black soap dispenser in a bathroom.

Premium Room

8.8 out of 10
Excellent
(5 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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The price is $233
Oct 6 - Oct 7
Total with taxes and fees
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About the neighborhood

Melbourne

With a stay at Crowne Plaza Melbourne by IHG, you'll be centrally located in Melbourne, steps from Melbourne Convention and Exhibition Centre and within a 5-minute walk of Crown Casino. .This luxury hotel is 0.7 mi (1.1 km) from SEA LIFE Melbourne and 0.7 mi (1.1 km) from DFO South Wharf.

What's nearby

  • Crown Casino - 2 min walk - 0.1 miles
  • Melbourne Convention and Exhibition Centre - 2 min walk - 0.1 miles
  • SEA LIFE Melbourne - 3 min walk - 0.2 miles
  • DFO South Wharf - 7 min walk - 0.4 miles
  • Bourke Street Mall - 15 min walk - 0.8 miles

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪Kingpin Bowling - ‬5 min walk
  • ‪Royal Stacks - ‬3 min walk
  • ‪Man Tong Kitchen - ‬3 min walk
  • ‪Rhumbas - ‬4 min walk
  • ‪Hardware Société - ‬5 min walk

About this property

Crowne Plaza Melbourne by IHG

Crowne Plaza Melbourne by IHG offers 432 accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 432 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a ballroom and bike parking.
Enjoy local and international cuisine at Ottie's, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Melbourne? This hotel has 12949 square feet (1203 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:30 AM.
Ottie's - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Dive Bar - This bar specializes in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Pow Wow - This coffee shop serves breakfast, brunch, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 45 per night); discounts available
  • Secured, covered self parking on site (AUD 45 per night)
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dive Bar
  • Ottie's
  • Pow Wow

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference center (12,949 square feet of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Locally sourced food prioritized
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from October 12 2026 to November 3 2026 (dates subject to change):
  • One of the dining venues
  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Fitness facilities
  • Meeting facilities
  • Parking area
  • Supervised childcare
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults, and AUD 25 to 25 for children
  • Covered self parking fee: AUD 45 per night
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Nearby parking fee: AUD 45 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Crowne Plaza Melbourne by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location/ beautiful riverside rooms with amazing views. Very friendly and helpful staff. Super comfy bed and yummy buffet breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean helpful staff and good food
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location Great staff and rooms
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good buffet breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was great, breakfast had a good variety and was hot.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly & welcoming staff, breakfast had a big selection and tasted great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff - good service and amenities
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet , staff are amazing, would definitely stay again and get river view next time
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great location, friendly staff Ana great breakfast,
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff everywhere enjoyed my stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast including cook to order breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, handy to the city and transport without being able to hear it all.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Comfortable beds friendly staff good location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location and staff - fantastic
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Beds and bedding very comfortable. Helpful and friendly staff. Great location.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and modern well equipped rooms
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is comfortable, clean and full of helpful, friendly staff. They made our stay extra special. It’s a Great location! Easy to walk everywhere or catch the Tram from right outside. Love the restaurant (otties) For breakfast and dinner. Thanks for another wonderful stay
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great facility close to the South Bank Precinct
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable beds and very accommodating staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with Top Service
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good thing about our stay was that it was close to the tram station and shops. The room was not that big, and the breakfast buffet was not that special, and the rooms are a bit old.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and staff were fantastic.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Location is good.
Stayed 1 night in Mar 2026