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Arrow on Spencer

Property class: 4

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Photo gallery for Arrow on Spencer

Front of property
Hallway
Four Bedroom Penthouse (PQ7S) | Individually furnished, desk, laptop workspace, iron/ironing board
Individually furnished, desk, laptop workspace, iron/ironing board
Two Bedroom Penthouse (PQ2S) | Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Room service
  • Housekeeping
$85
$77 nightly
$85 total
Total with taxes and fees
Apr 26 - Apr 27

Explore the area

View in a map
585 La Trobe Street, Melbourne, VIC, 3000
  • Place, Marvel Stadium
    ‪7 min walk‬
  • Place, Queen Victoria Market
    ‪10 min walk‬
  • Place, Melbourne Central
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪18 min drive‬

Room options

View all photos for Two Bedroom Apartment

Individually furnished, desk, laptop workspace, iron/ironing board

Two Bedroom Apartment

  • Sleeps 3

View all photos for Three Bedroom Apartment

Individually furnished, desk, laptop workspace, iron/ironing board

Three Bedroom Apartment

  • Sleeps 6

View all photos for Standard Apartment (Q)

Standard Apartment (Q) | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Apartment (Q)

7.2 out of 10
Good
(9 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe One Bedroom Apartment (QS)

Deluxe One Bedroom Apartment (QS) | Individually furnished, desk, laptop workspace, iron/ironing board

Deluxe One Bedroom Apartment (QS)

8.4 out of 10
Very good
(6 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe 2 Bedrooms Apartment (Q2S)

Deluxe 2 Bedrooms Apartment (Q2S) | Individually furnished, desk, laptop workspace, iron/ironing board

Deluxe 2 Bedrooms Apartment (Q2S)

8.0 out of 10
Very good
(5 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Apartment (Q4S)

Three Bedroom Apartment (Q4S) | Living area | Flat-screen TV

Three Bedroom Apartment (Q4S)

  • 807 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Three Bedroom Penthouse (PQ4S)

Individually furnished, desk, laptop workspace, iron/ironing board

Three Bedroom Penthouse (PQ4S)

  • 1507 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Four Bedroom Penthouse (PQ7S)

Four Bedroom Penthouse (PQ7S) | Living area | Flat-screen TV

Four Bedroom Penthouse (PQ7S)

  • 1938 sq ft
  • 4 bedrooms
  • Sleeps 9
  • 1 Queen Bed and 7 Twin Beds

View all photos for Two Bedroom Penthouse (PQ2S)

Two Bedroom Penthouse (PQ2S) | Individually furnished, desk, laptop workspace, iron/ironing board

Two Bedroom Penthouse (PQ2S)

  • 915 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Apartment

  • Sleeps 2

View all photos for Three Bedroom Penthouse Apartment

Individually furnished, desk, laptop workspace, iron/ironing board

Three Bedroom Penthouse Apartment

  • Sleeps 7

View all photos for Four Bedroom Penthouse Apartment

Individually furnished, desk, laptop workspace, iron/ironing board

Four Bedroom Penthouse Apartment

  • Sleeps 9

View all photos for Deluxe Two Bedroom Apartment

Individually furnished, desk, laptop workspace, iron/ironing board

Deluxe Two Bedroom Apartment

  • Sleeps 4

View all photos for Deluxe One Bedroom Apartment

Individually furnished, desk, laptop workspace, iron/ironing board

Deluxe One Bedroom Apartment

  • Sleeps 3

One-Bedroom Apartment

  • Sleeps 3

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About the neighborhood

Melbourne

A stay at Arrow on Spencer places you in the heart of Melbourne, within a 10-minute walk of Marvel Stadium and Collins Street. .This hotel is 0.6 mi (0.9 km) from Melbourne Central and 0.5 mi (0.8 km) from Queen Victoria Market.

What's nearby

  • Marvel Stadium - 7 min walk - 0.4 miles
  • Collins Street - 7 min walk - 0.4 miles
  • Queen Victoria Market - 10 min walk - 0.6 miles
  • Melbourne Central - 12 min walk - 0.7 miles
  • SEA LIFE Melbourne - 12 min walk - 0.7 miles

Getting around

  • Flagstaff Station - 5 min walk
  • Southern Cross Station - 7 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Level Grounds Cafe & Bar - ‬5 min walk
  • ‪Higher Ground - ‬4 min walk
  • ‪Taiwan Village - ‬2 min walk
  • ‪Colonial Hotel - ‬5 min walk
  • ‪Coffee Rush - ‬4 min walk

About this property

Arrow on Spencer

Arrow on Spencer offers 26 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 26 individually furnished guestrooms, featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Take advantage of the hotel's room service.
Featured amenities include express check-out, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 30 per night)
  • Limited onsite self parking

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Stovetop

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
The front desk is open daily from 9:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Arrow Spencer Hotel Melbourne
HarbourView Apartment Hotel Melbourne
HarbourView Melbourne
HarbourView Apartment Melbourne
HarbourView Apartment
Arrow Spencer Hotel
Arrow Spencer Melbourne
Arrow Spencer
Arrow Spencer HarbourView Apartment Hotel Melbourne
Arrow Spencer HarbourView Apartment Hotel
Arrow Spencer HarbourView Apartment Melbourne
Arrow Spencer HarbourView Apartment
Arrow on Spencer Hotel
Arrow on Spencer Melbourne
Arrow on Spencer Hotel Melbourne
Arrow on Spencer (HarbourView Apartment Hotel)

Arrow on Spencer Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 152 out of 1000 reviews
Rating 8 - Good. 405 out of 1000 reviews
Rating 6 - Okay. 257 out of 1000 reviews
Rating 4 - Poor. 122 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Kirsty

Traveled with family
Disliked: Cleanliness
The location was perfect as needed to access the train. The cleanliness of the apartment could be improved :(
Stayed 1 night in Jan 2026

2/10 Terrible

Mary-Frances

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrow on SPENCER Melbourne CBD. I don't like giving bad reviews but I feel I have no choice. We choose this hotel due to it's location as we had to catch and early morning train. We arrived at the hotel at 440pm on a Sunday. Sign stating check in until 5pm so we were on time. The building was locked and we could not access reception. I called the after hours number on a piece of paper the wall and the gentleman from somewhere answered and stated that reception closed at 3pm. I would have to send him an email with a copy of my licence before they would give me the access. I told him I did not feel comfortable sending him my licence due to this age of fraud and he told me he could not check me in. I wanted to check in face to face so I was given the address of the Arrow on Swanston which was a 25 minute walk. We walked there and spoke to the gentleman who I showed my ID and then he gave us the codes to check in. Asked for our credit card and I went to scan it and he told me i couldn't do that as I was staying at another hotel and had to enter the bond into the computer. I was so tired from travelling that I just handed it over. I wanted this to be over. We walked back to the hotel entered and it was putrid. The elevators, the halls and the stains on the door made me feel sick. We entered and there were stains on the tiles, toilet unflushed, shower stains. Sheets were clean though. NEVER AGAIN will I stay here.
Stayed 1 night in Dec 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff are terrific. Joaquim is alway very helpful & remembers who I am as I have stayed there many times. My room was excellent & the location is very suitable.
Stayed 1 night in Dec 2025

8/10 Good

justin

Liked: Cleanliness
Proximity
Stayed 2 nights in Nov 2025

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, room comfort
Serviced my needs perfectly
Stayed 1 night in Nov 2025

2/10 Terrible

Donna

Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Stayed 4 nights in Oct 2025

8/10 Good

Neil

Traveled with group
Liked: Cleanliness, staff & service
We are 4 brothers in town for the Lions rugby tour. This place suited our needs, although is quite basic. One bedroom has an en-suite so the rest of us had to share one bathroom - and the upstairs room is served by a spiral staircase. Very basic comforts, couch and a full kitchen. There is a desk at the lobby that is attended during the day. We used the parking garage. Location is convenient to the Docklands area, Victoria Market and the trolley but we would have preferred to be closer to the CBD Overall, we were satisfied and the price was right.
Shared bathroom
Kitchen/entrance area
Sitting room
Stayed 7 nights in Jul 2025

2/10 Terrible

Ian

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Andrew Returning Guests

Great service, convenient location with clean and tidy rooms. Bed was uncomfortable this visit and some furniture has exceeded its use by date. Overall a pleasant place to stay.
Stayed 3 nights in Aug 2025

4/10 Poor

Dianne

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed to stay somewhere with short notice and whilst I was appreciative of obtaining a booking, I would never stay at Arrow Spencer Street again. Firstly, the confirmation email via booking agent I rcvd said the reception was open till late at night. Upon arrival there was a sign stating reception closed at 5pm. I contacted the listed number and ultimately (after much to-ing and fro-ing) check in was completed. When I expressed my dissatisfaction the person I spoke with said the website stated they closed at 5pm. I checked Arrow Spencer Street and it did not state this, so far as I could see. The room itself was appalling. Marks and grime all over the place. The window was utterly filthy. The wardrobe door was askew. The only seating was a cheap and nasty plastic setting and one of the chairs was wobbly. The bathroom was an utter disaster. The toilet cistern made a hideous noise for most of the night. The bathroom vanity was in an appalling state. The shower door was very difficult to maneuver and given that it was glass this was quite unsafe. The shower did not drain and within several minutes of the shower being on it turned into a foot bath and leaked on the floor. The only positive was the bed and which was quite comfortable. Overall I would rate the property at between a 1 and 2. Arrow really should have paid me to stay at the property rather than me paying a fee. It was quite simply one of the worst properties I had ever stayed in. I will never return.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of Sydney Harbour
Stayed 4 nights in Jul 2025

8/10 Good

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
A huge apartment with 7x single and 1x double beds, 2 bathrooms and a huge rooftop terrace. Clean but a little tired but for the price it’s a great option to accommodate a group.
Stayed 1 night in Jul 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service
Very roomy and great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge apartment sleeps 6. Two bathrooms ,everything you need , very helpful desk Clark. Recommend
Stayed 1 night in May 2025

8/10 Good

mel

Traveled with family
Maybe I didn’t see the information about how to find the hotel. I had to ask a hotel close by where to find it. Outside facade says Harbourview. Location is great. Trams really close by, not to mention Marvel stadium is walking distance.
Stayed 2 nights in May 2025

4/10 Poor

Taylor

Arrived at property and was told my booking had been moved to another property (Arrows on Swanston). When I got to the other property I had to wait 2 hours for a room which although looked clean the carpets were filthy and had an odour.
Stayed 2 nights in Apr 2025

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great size apartment for an adult family, very convenient for transport. Easy parking
Stayed 1 night in Mar 2025

2/10 Terrible

Simon

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Close to Southern Cross Station and circle trams. Several good eateries a block or two away. Staff very welcoming and helpful. Felt secure overnight.
Stayed 2 nights in Mar 2025

4/10 Poor

Norman

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Initially difficulty getting key. I arrived at 4.45pm to find office closed. Trying the three numbers given , no response. Eventually got someone. Someone had to let me into building so I could get mobile number. All sorted but not a good introduction. Room was okay. Plenty of hot water. Windows looked onto brick wall and pigeons kept cooing. Place needs an update. I will not stay again
Stayed 5 nights in Mar 2025

6/10 Okay

Daniel

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Moses

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with our stay. In particular the staff were very helpful. In the first attempt we thought the lift was not functional and we used the stairs. Turns out the button just needs a firmer press.
Stayed 1 night in Jan 2025