Absolutely horrendous experience at the Adelphi. No concierge, had to drag three suitcases and bags up stairs myself. Room was disgusting—coffee stains on walls, strong smoking stench, bathroom old and rotten. Totally nothing like the Expedia photos.
Staff were unhelpful and rude. Sarah, who had only worked there two weeks, offered another room but refused to let us move there, then later stormed into our original room shouting, “You need to leave right now!” My niece was crying, we had to pack in a rush, and leave in the pouring rain. Paid $30 for a car park we couldn’t even use properly.
Misleading photos, filthy rooms, and aggressive staff. Avoid this place. Sarah was a nightmare.