2/10 Terrible
Dawn
Sep 18, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointingly dirty. Poorly maintained. Scratchy sheets, lopsided bed. The table in the room had crumbs and greasy spots when I arrived. A front desk employee, not a cleaner, came and with a cloth. The minifridge was moldy inside and emitted a horrible odor. The dresser/tv stand was all scuffed and had a broken corner.
Dead bugs in the hot tub - earwigs, spiders, yellowjackets, bees.
Luna Cafe - please know there is no table service! they had thing in the room promoting ordering online from the restaurant , but it didn’t work, so I went downstairs for a burger. But the menu there was different from the one online. When I expressed confusion, the woman at the counter actually sighed and rolled her eyes and said do you want a burger or not.
So I did get a burger and it was terrible. Soggy. How can you mess up a hamburger. The patty was smaller than the supposed ⅓ pound. Soggy tomatoes and too much mayo made the whole thing slippery and the bun was just - wet. The fries were overcooked.
The tv is too small for the distance from the bed. The building has weird layout that makes it easy to get lost. Members of a college softball team were wandering around looking for their rooms.
I was going to give two stars, but after reliving in my mind the burger ordeal and the moldy fridge, and the difficulty sleeping on scratchy sheets, and the earwigs in the hot tub, it’s a one star.
Dawn
Stayed 2 nights in Sep 2025