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Hotel Santa Ana

4.0 star property

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Photo gallery for Hotel Santa Ana

Deluxe Studio, Balcony, City View | Living area | 45-inch Smart TV with digital channels
Property video
Front of property
City view
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Breakfast available

Explore the area

View in a map
calle 15 sur, #48-34, Medellín, ANTIOQUIA, 050022
  • Place, EAFIT University
    ‪6 min walk‬
  • Place, Oviedo Shopping Center
    ‪11 min walk‬
  • Place, Santafé Mall
    ‪11 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪33 min drive‬

Room options

View all photos for Classic Apartment, 1 Bedroom, Balcony, City View

Classic Apartment, 1 Bedroom, Balcony, City View | Premium bedding, Select Comfort beds, individually decorated

Classic Apartment, 1 Bedroom, Balcony, City View

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Studio, Balcony, City View

Deluxe Studio, Balcony, City View | Premium bedding, Select Comfort beds, individually decorated

Deluxe Studio, Balcony, City View

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Medellín

With a stay at Hotel Santa Ana in Medellín (El Poblado), you'll be within a 5-minute drive of Santafé Mall and Poblado Park. .This aparthotel is 2.3 mi (3.6 km) from Lleras Park and 2.7 mi (4.3 km) from El Tesoro Shopping Park.
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What's nearby

  • EAFIT University - 6 min walk - 0.4 miles
  • Oviedo Shopping Center - 11 min walk - 0.6 miles
  • Santafé Mall - 11 min walk - 0.6 miles
  • Golden Mile - 17 min walk - 1.0 mile
  • Medellín Clinic - El Poblado - 4 min drive - 2.0 miles

Getting around

  • Ayura Station - 13 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 42 min drive

Restaurants

  • ‪Típicas Empanadas - ‬5 min walk
  • ‪El Caspete - ‬8 min walk
  • ‪La Carpa Roja - ‬8 min walk
  • ‪Cafés de Origen - ‬9 min walk
  • ‪La Grande Pizza - ‬4 min walk

About this property

Hotel Santa Ana

Hotel Santa Ana offers 56 air-conditioned accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 45-inch Smart televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have detached private bathrooms. Bathrooms include showers and complimentary toiletries.

This Medellín aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Make yourself at home in one of the 56 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your Select Comfort bed comes with premium bedding. 45-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and complimentary bottled water, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Hotel Santa Ana. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

All inclusive details

All-inclusive room rates at Hotel Santa Ana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Pool/Spa

  • Manicures/pedicures

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: COP 20,000 for adults and COP 20,000 for children
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • 1 detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Coworking space

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: COP 50,000 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free local calls
  • Housekeeping (on request)
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near a hospital
  • Near a metro station
  • Near an outlet shopping mall

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 56 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 20000 for adults and COP 20000 for children
  • Pet deposit: COP 50000 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 11919

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Santa Ana Medellín
Hotel Santa Ana Aparthotel
Hotel Santa Ana Aparthotel Medellín

Hotel Santa Ana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

8.4/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great simple kitchen. Great service. Delicious local breakfasts.
Stayed 9 nights in Oct 2025

6/10 Okay

Daniel, Fresno

Business traveler
They pre-assign security codes for hotel room doors. This is unsafe and unsecure as anyone working at the hotel or gets access to your code can come into your room. My sunglasses and shower gel were stolen by an unidentified person who entered my room at 2:06am.
Stayed 3 nights in Aug 2025

10/10 Excellent

Herman, Kissimmee

Liked: Cleanliness, amenities, property conditions & facilities
The apartment itself is comfortable & the balcony view is amazing. Staff are all welcoming & very attentive to my needs.
Stayed 8 nights in Aug 2025

10/10 Excellent

Diron

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Yamila O

Liked: Cleanliness, property conditions & facilities
Safe place and clean. All the staff were very nice!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, room comfort

Great location Stay in Medellin.

We made a good choice staying at this hotel, it was clean and housekeeping at your preference. We had hot water and a the air conditioner was in great shape. The location is perfect because it is in between el Poblado and Laureles. The rate was also excellent even in spite of it being high season. I would definitely stay here again.
Stayed 10 nights in Aug 2025

10/10 Excellent

Christian Eduardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are super friendly. Area around hotel is very nice and clean. Would recommend to anyone looking for a good place to stay in Medellin.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, ver nice staff and friendly
Stayed 9 nights in Jun 2025

8/10 Good

Hector

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno y tranquilo
Stayed 7 nights in May 2025

8/10 Good

JOSE L

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Moisés, Miami

Business traveler
Liked: Amenities, property conditions & facilities
Bien ubicada, habitaciones funcionales
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

Agradable estadia

Es buen sitio y cerca a todo
Stayed 1 night in May 2025