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Aparthotel

Hotel Santa Ana

Property class: 4

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Photo gallery for Hotel Santa Ana

A modern living room with a sofa, coffee table, and TV. A dining area with a wooden table and chairs is visible. The room has large windows with a city view.
Property video
A bedroom with a wooden bed frame, a desk, a chair, and a nightstand with a lamp.
A modern kitchen with a wooden table, black chairs, and a large window.
A spacious kitchen with a wooden ceiling, a dining area with a wooden table and chairs, and a view through large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
The current price is $48
$48 nightly
$48 total
Nov 8 - Nov 9

Explore the area

View in a map
calle 15 sur, #48-34, Medellín, ANTIOQUIA, 050022
  • Place, EAFIT University
    ‪6 min walk‬
  • Place, Santafé Mall
    ‪13 min walk‬
  • Place, Oviedo Shopping Center
    ‪14 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪41 min drive‬

Room options

View all photos for Classic Apartment, 1 Bedroom, Balcony, City View

A modern hotel room with a bed, a TV mounted on the wall, a balcony with a view of the city, and a potted plant.

Classic Apartment, 1 Bedroom, Balcony, City View

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio, Balcony, City View

A bedroom with a bed, a desk, a chair, and built-in wardrobes.

Deluxe Studio, Balcony, City View

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort House

A modern bedroom with a large bed, a desk, and a view of a mountain.

Comfort House

  • 5 bedrooms
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Queen Bed

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About the neighborhood

Medellín

Located in Medellín (El Poblado), Hotel Santa Ana is within a 15-minute walk of Santafé Mall and Oviedo Shopping Center. .This aparthotel is 2.3 mi (3.6 km) from Lleras Park and 1.8 mi (2.9 km) from Medellín Clinic - El Poblado.
View more Aparthotels in MedellínOpens in a new window

What's nearby

  • EAFIT University - 6 min walk - 0.4 miles
  • Santafé Mall - 13 min walk - 0.7 miles
  • Oviedo Shopping Center - 14 min walk - 0.8 miles
  • Las Vegas Clinic - 17 min walk - 1.0 mile
  • Golden Mile - 19 min walk - 1.0 mile

Getting around

  • Ayura Station - 13 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 42 min drive

Restaurants

  • ‪La Carpa Roja - ‬8 min walk
  • ‪Cafe Tesla - ‬10 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Flor De Jamaica - ‬9 min walk
  • ‪La Grande Pizza - ‬4 min walk

About this property

Hotel Santa Ana

Hotel Santa Ana offers 56 air-conditioned accommodations with complimentary bottled water and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature premium bedding. 45-inch Smart televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have detached private bathrooms. Bathrooms include showers and complimentary toiletries.

This Medellín aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Make yourself at home in one of the 56 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your Select Comfort bed comes with premium bedding. 45-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Hotel Santa Ana, or stop in at the snack bar/deli. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Hotel Santa Ana has a restaurant on site.

All inclusive details

All-inclusive room rates at Hotel Santa Ana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: COP 20,000 for adults and COP 20,000 for children
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • 1 detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 45-inch smart TV with digital channels

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Coworking space

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: COP 50,000 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Null
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free local calls
  • Housekeeping (on request)
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near a hospital
  • Near a metro station
  • Near an outlet shopping mall

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 56 units
  • Housekeeping (on request)
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 20000 for adults and COP 20000 for children
  • Pet deposit: COP 50000 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 11919

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Santa Ana Medellín
Hotel Santa Ana Aparthotel
Hotel Santa Ana Aparthotel Medellín

Hotel Santa Ana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 29 out of 46 reviews
Rating 8 - Good. 12 out of 46 reviews
Rating 6 - Okay. 3 out of 46 reviews
Rating 4 - Poor. 2 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.2/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, superb staff and service and great breakfasts and food options.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great service, staff and food options very inexpensive.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I stay here as a solo traveler. The customer service and food was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean rooms, the staff working there is excellent very helpful
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Price was excellent and they gave me a free breakfast. Which was pretty good for the total money spent. It’s safe and the location is pretty good in El Poblado.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Fresh and delicious breakfasts.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, ver nice staff and friendly
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and comfortable. Close to public transportation. Great food with lots of choices. Great staff and service.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff are super friendly. Area around hotel is very nice and clean. Would recommend to anyone looking for a good place to stay in Medellin.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great simple kitchen. Great service. Delicious local breakfasts.
Stayed 9 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Safe place and clean. All the staff were very nice!!!
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment itself is comfortable & the balcony view is amazing. Staff are all welcoming & very attentive to my needs.
Stayed 8 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication
The staff were very friendly however, the hotel let in a lot of traffic noise, and unfortunately the cafe/restaurant was only open until 3. I did not see a spa anywhere on the premises. The food came in very large portions so you may want to share. It was delicious!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great location Stay in Medellin.

We made a good choice staying at this hotel, it was clean and housekeeping at your preference. We had hot water and a the air conditioner was in great shape. The location is perfect because it is in between el Poblado and Laureles. The rate was also excellent even in spite of it being high season. I would definitely stay here again.
Stayed 10 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This was a cute quaint property. The unit was near stores, mall and transportation. The unit was clean and had all accomodations needed for the stay. The AC in the bedroom did work well enough to keep the entire apt cold as being from the states is a requirement for us. Loved that there was a patio on the unit. I loved sitting there and watching people and traffic.. All the young men at the front desk were so nice, Handsome and tried there best to speak english with me since i do not speak spanish. I loved this property and i would definetely stay again
Stayed 6 nights in Dec 2025
Verified review

6/10 Okay

They pre-assign security codes for hotel room doors. This is unsafe and unsecure as anyone working at the hotel or gets access to your code can come into your room. My sunglasses and shower gel were stolen by an unidentified person who entered my room at 2:06am.
Stayed 3 nights in Aug 2025
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities, communication
Staff was nice and courteous. The room was as advertise, except that the bed was hard as the floor, no TV in the bedroom, and WiFi was sporadic at best. Biggest issue I experienced, I had to check out 4 days earlier than plan, but the Hotel refuse to issue a credit back to my credit card, after going back and fore with hotel management I was reimburse 2 days worth in cash, I was adviced by the front desk this was done in good faith by managment. There were absolutely no signs, and no explanation of this policy when checking in. Basically they robbed me!!!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
10/10 volvería todos muy amables !
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Liked: Check-in
Disliked: Communication, listing accuracy
No suelo dejar reseñas cuando mi estancia es agradable o aceptable pero esto no lo es, la habitacion si uno no lo pide no la limpian, el servicio al cliente es pesimo, la cama super dura, era mejor dormir en el suelo y lo peor habian cucarachas en mi habitacion Le comunique mis inquietudes a la recepcion y solo limpiaron la habitacion. No me ofrecieron ni tan siquiera un cambio de habitacion Por otra parte el personal del restaurante es muy amable pero en cuestion de bebidas no hay variedad o "se termino"
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
El check in fue fácil y cordial, la limpieza me gustó y el precio es muy bueno teniendo en cuenta la ubicación y el tamaño del apartamento. Mejoraría un poco lo del agua caliente en el lavamanos, sobre todo al momento de afeitarse y también un colchón un poco más blandito 😬 aunque ya eso es cuestión de gusto.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great service and great food and super clean with great location.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Todo muy bien
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Todo
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
La habitación estaba limpia, el personal muy atento, desayuno muy rico. En general to muy bien. Gracias por el servicio.
Sala y comedor
Una vista hermosa
En la noche la vista es espectacular
Stayed 6 nights in Mar 2026