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Heiss Hotel By Jalo

4.0 star property

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Photo gallery for Heiss Hotel By Jalo

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers
Creator video - submitted by Bryn Elise
Terrace/patio
Standard Room | Desk, soundproofing, free WiFi, bed sheets
Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $66
$66 nightly
$66 total
Jun 7 - Jun 8

Explore the area

View in a map
1460 Cra. 43F, Medellín, Antioquia, 050021
  • Place, Poblado Park
    ‪10 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪14 min walk‬
  • Place, Lleras Park
    ‪14 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, soundproofing, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(44 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Balcony

Standard Room, Balcony | Desk, soundproofing, free WiFi, bed sheets

Standard Room, Balcony

8.6 out of 10
Excellent
(45 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Desk, soundproofing, free WiFi, bed sheets

Junior Suite

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, Balcony

Superior Room, Balcony | Desk, soundproofing, free WiFi, bed sheets

Superior Room, Balcony

  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Medellín

With a stay at Heiss Hotel By Jalo in Medellín (El Poblado), you'll be within a 5-minute drive of Poblado Park and Lleras Park. .This hotel is 2.2 mi (3.5 km) from Santafé Mall and 1 mi (1.6 km) from Medellín Clinic - El Poblado.

What's nearby

  • Monterrey Comercial Mall - 6 min walk - 0.4 miles
  • Poblado Park - 10 min walk - 0.5 miles
  • Medellín Clinic - El Poblado - 14 min walk - 0.8 miles
  • Lleras Park - 14 min walk - 0.8 miles
  • Oviedo Shopping Center - 5 min drive - 2.3 miles

Getting around

  • Poblado Station - 11 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 35 min drive

Restaurants

  • ‪Restaurante Pato Pekín - ‬1 min walk
  • ‪Foxey Pub - ‬4 min walk
  • ‪General Cafe Bar - ‬3 min walk
  • ‪Smash Avocaderia - ‬3 min walk
  • ‪Clemente Café Y Flores - ‬3 min walk

About this property

Heiss Hotel By Jalo

Heiss Hotel By Jalo offers 176 air-conditioned accommodations with coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 176 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and lifeguards on site.
Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 50,000 for adults and COP 50,000 for children
  • A poolside bar
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 50000 for adults and COP 50000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 210165

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Heiss Hotel By Jalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1140 out of 1538 reviews
Rating 8 - Good. 224 out of 1538 reviews
Rating 6 - Okay. 97 out of 1538 reviews
Rating 4 - Poor. 34 out of 1538 reviews
Rating 2 - Terrible. 43 out of 1538 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sean

Liked: Cleanliness, property conditions & facilities
Great place to stay staff was amazing very nice area!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Excellent staff, hotel location and very nice stay
Stayed 20 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Excellent staff, hotel location and very nice stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

marlyn

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a most, we enjoyed our stay.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

madelyn

Liked: Cleanliness, amenities, property conditions & facilities
Great location and lots of restaurant near by
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

amelie

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and staff !
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was lovely & the stay was amazing
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The location, the rooms and the staff especially Laura A. was excellent. Most definitely a great hotel to stay ❤️
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities
Friendly staff , clean amenities nice pool and balcony views
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great hotel and great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, amenities
Great location, small but comfortable room. Check in process was easy.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
All of the above then some, will definitely be staying again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Otasha

Liked: Cleanliness
Love my stay there
Stayed 8 nights in Dec 2025
Verified

8/10 Good

ANA GALEANA

Liked: Cleanliness, amenities, property conditions & facilities
Room was small but was alright for the time I stayed good location
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! I will be back.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Kendrick

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, attentive staff and the best rooftop pool and jacuzzi with a view
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Adonis

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. And hotel staff were really nice.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Josue

Liked: Cleanliness, property conditions & facilities
Clean rooms, comfortable bed, great staff, top location!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service in all aspects of the Hotel.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, property conditions & facilities
Excellent location and facilities
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Andrylyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Front desk team was awesome.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ashton

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place. Very clean!
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Flor

Liked: Cleanliness
Theres no airport shuttle to airport and only 2 people per room. It’s very nice hotel
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Staff everyone has positive attitude and shops clean comfortable environment
Stayed 5 nights in Feb 2026