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Arena de Santa Fe by Bernalo Hotels

3.0 star property

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Photo gallery for Arena de Santa Fe by Bernalo Hotels

Snack bar
Snack bar
Snack bar
Interior
Superior Double Room | Free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Via Pasa Real, Finca Mi Potrero, Santa Fe de Antioquia, Antioquia, 57057
  • Place, Bolivar Square
    ‪9 min drive‬
  • Place, Iglesia de Santa Bárbara
    ‪9 min drive‬
  • Place, Catedral Basílica Metropolitana de la Inmaculada Concepción
    ‪9 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Free WiFi

Standard Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Free WiFi

Triple Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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  • Pool
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4.0 out of 5, Very Good, 12 reviews
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About the neighborhood

Santa Fe de Antioquia

Located in Santa Fe de Antioquia, Arena de Santa Fe by Bernalo Hotels is within a 5-minute drive of Iglesia de Santa Bárbara and Museo Juan del Corral. .This hotel is 31.7 mi (51.1 km) from Atanasio Giradot Stadium and 32.1 mi (51.6 km) from Botero Plaza.

What's nearby

  • Bolivar Square - 9 min drive - 2.5 miles
  • Iglesia de Santa Bárbara - 9 min drive - 2.5 miles
  • Catedral Basílica Metropolitana de la Inmaculada Concepción - 9 min drive - 2.5 miles
  • Museo Juan del Corral - 9 min drive - 2.5 miles
  • Cathedral of Santa Fe de Antioquia - 11 min drive - 2.7 miles

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 100 min drive

Restaurants

  • ‪La Palenquera - ‬6 min drive
  • ‪Restaurante Caseron Del Parque - ‬25 min drive
  • ‪La Comedia - ‬5 min drive
  • ‪Carnes & Carnes - ‬5 min drive
  • ‪Jugos Budapest - ‬5 min drive

About this property

Arena de Santa Fe by Bernalo Hotels

Arena de Santa Fe by Bernalo Hotels offers 35 air-conditioned accommodations with complimentary toiletries. 32-inch plasma televisions come with cable channels.

Bathrooms include showers. This Santa Fe de Antioquia hotel provides complimentary wireless Internet access.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
Make yourself at home in one of the 35 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy a satisfying meal at Arena serving guests of Arena de Santa Fe by Bernalo Hotels. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary English breakfast is served each morning between 7:00 AM and 9:00 AM.
Arena - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arena

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Turkish bath

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • 32-inch plasma TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 30000 per pet, per night
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 30000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

There is no hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Arena Santa Fe de Antioquia
Arena Santa Fe de Antioquia
Hotel Arena
Arena de Santa Fe by Bernalo Hotels Hotel
Arena de Santa Fe by Bernalo Hotels Santa Fe de Antioquia
Arena de Santa Fe by Bernalo Hotels Hotel Santa Fe de Antioquia

Arena de Santa Fe by Bernalo Hotels Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceso de Reguetón en la música
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Arena

Todo estuvo súper bien
Stayed 1 night in Apr 2021
Verified

4/10 Poor

NIGEL

Liked: Cleanliness, staff & service, room comfort

Good hotel needs to improve customer service.

I made a reservation for a superior room. Quoted price for the room was 180k COP. Upon check in was not advised my room has been downgraded and also charged more for a smaller room 200k COP. I asked the young girl at the front desk that this is not the room I reserved as per the website. She advised me the pictures are not reflective of the rooms available. I asked her then why is the a price difference for the rooms on the website which You chose to advertise por potential customers. She advised me that the booking I made two months in advance is oversold now. As I won't be able to stay in that room. I asked her why then would you charge me more for a room of lesser value then the one I reserved. No response. I said would you be offering me any complimentary services. Nothing was offered. Upon checking into my room the air conditioner was not working. When advised to the gentleman working at night a new room was offered. The staff at the hotel are great. Slight improvements needs to be made for better communication. Upon check-in should be advised if my room is available or not. Also offered some form of compliments due to the issue to offset the inconvenience. Also advertise accurately the rooms which are available. As a customer I would appreciate being offered what I paid for. If it's not available to some unseen or uncomfortable circumstances the hotel should take responsibility and accountability and offer some form of compensation.
Stayed 1 night in Jan 2021
Verified

2/10 Terrible

Catalina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Pésima experiencia, después de ingresar al hotel y estar en habitación, no sacaron porque la reserva no registraba y nunca nos dieron solución a nada
Stayed 1 night in Jan 2021
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good experience, the kids loved the pool but a larger jacuzzi would have been nice (they appear to have one but it was drained). The complimentary breakfast was fine.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amplias las instalaciones, excelente atención, un lugar muy tranquilo y aseado.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien pero pedí que me decoraran la habitación por el cumple de mi novio y no lo hicieron :(
Stayed 1 night in Oct 2020
Verified

8/10 Good

Jhon alexander

Stayed 1 night in Jun 2021
Verified

6/10 Okay

mauricio

Liked: Staff & service
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort

MI ESTADIA

Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Juan camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Verified

6/10 Okay

Gabriel

Stayed 1 night in Sep 2020