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CheapTickets Verified Reviews
3.0 of 5 guest rating
Room type Options Nightly price Book
Standard Room, 2 Double Beds
Room with view
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Standard Room, 2 Double Beds, No view
Room with view
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, Ocean View
Room with view
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Waterfront hotel with an outdoor pool

Popular property highlights

Free self parking
Free WiFi
Babysitting or childcare (surcharge)
24-hour front desk
Concierge services

With a stay at Star Palace Hotel in Mazatlán (Zona Dorada), you'll be within a 5-minute walk of Islands and Protected Areas of the Gulf of California and Playa Brujas. This beach hotel is 2 mi (3.3 km) from The Mazatlan Malecón and 3.3 mi (5.3 km) from Mazatlan International Center.

Stay in one of 120 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Pelican, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Star Palace Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment
Water activities

  • Kayaking

Entertainment

  • Onsite entertainment and activities

Not included

  • Room service

  • Kayaking included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Room service not included

Hotel Amenities

Some rates at Star Palace Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Star Palace Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This beach hotel also offers a terrace, concierge services, and room service (during limited hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Star Palace Hotel has designated areas for smoking.

  • Terrace
  • Luggage storage
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Concierge services
  • Designated smoking areas
  • 24-hour front desk
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 120
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Swimming pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Star Palace Hotel offers 120 accommodations with laptop-compatible safes and complimentary bottled water. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room climate control (air conditioning)
  • Free bottled water
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 40
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Shampoo
  • Toilet paper

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Pelican - This restaurant specializes in international cuisine and serves breakfast and lunch.

Pacífica - This seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Sushi Market - This sushi bar specializes in sushi and serves breakfast, lunch, and dinner. Open daily.

Oceano Pizza and Grill - This restaurant specializes in pizza and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 5

Social distancing measures are in place

No rollaway/extra beds available

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Individually-wrapped food options are not available

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 48 hours

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Star Palace Hotel Mazatlan
  • Star Palace Mazatlan
  • Star Palace Hotel Hotel
  • Star Palace Hotel Mazatlán
  • Star Palace Hotel Hotel Mazatlán

We should mention

Pool access available from 9:00 AM to 9:00 PM.

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Contactless check-out is available.

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