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Hotel Riu Emerald Bay - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Emerald Bay - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Poolside bar
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Lobby
5 outdoor pools, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool

Explore the area

View in a map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110
  • Place, Witches Beach
    ‪1 min walk‬
  • Place, Mazagua Aquatic Park
    ‪7 min walk‬
  • Place, Marina Mazatlan Golf Course
    ‪4 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Sea View (M)

9.0 out of 10
Wonderful
(9 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (M)

Flat-screen TV

Suite, Jetted Tub, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Sea View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, Sea View (M)

7.6 out of 10
Good
(14 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (B2C-US)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (B2C-US)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, Ocean View (B2C-US)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, Jetted Tub, Ocean View (B2C-US)

Flat-screen TV

Junior Suite, Jetted Tub, Ocean View (B2C-US)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room (U)

8.6 out of 10
Excellent
(13 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (U)

8.4 out of 10
Very good
(11 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (Superior, U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (Superior, U)

9.0 out of 10
Wonderful
(8 reviews)
  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Double Room (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room (B2C-US)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (B2C-US)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (Superior, B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (Superior, B2C-US)

  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room (M)

8.8 out of 10
Excellent
(27 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, Garden View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, Garden View (M)

9.6 out of 10
Exceptional
(10 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (Superior, M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (Superior, M)

8.8 out of 10
Excellent
(5 reviews)
  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, Ocean View (U)

8.4 out of 10
Very good
(17 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Family Room, Sea View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, Sea View (L)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(12 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (M)

8.6 out of 10
Excellent
(28 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Duplex (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Duplex (M)

9.0 out of 10
Wonderful
(4 reviews)
  • 581 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Duplex (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Duplex (L)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Superior Double Room (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, 2 Bedrooms (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (L)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (Superior, L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (Superior, L)

  • 904 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Sea View (L)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (C)

8.2 out of 10
Very good
(10 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Double Room (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room (C)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (C)

9.6 out of 10
Exceptional
(14 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (C)

Flat-screen TV

Suite, Jetted Tub, Ocean View (C)

7.0 out of 10
Good
(2 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (Superior | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (Superior | C)

  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, Ocean View (C)

7.8 out of 10
Good
(7 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Duplex (Room | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Duplex (Room | C)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Double Room, Ocean View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (E)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex (Room | B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Duplex (Room | B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

  • Sleeps 8
  • 4 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Double Room (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Family Room, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (Superior | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Duplex (Room | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Duplex (Room | B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Flat-screen TV

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Connecting Rooms, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Ocean View (Kids Free | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, Ocean View (Kids Free | C)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Family Room, Ocean View (Kids Free | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, Ocean View (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (U)

8.0 out of 10
Very good
(50 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (U)

8.0 out of 10
Very good
(27 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Duplex (Room | U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Duplex (Room | U)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Junior Suite, Jetted Tub, Ocean View (U)

Flat-screen TV

Junior Suite, Jetted Tub, Ocean View (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Pueblo Bonito Mazatlan - All Inclusive
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Total with taxes and fees
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About the neighborhood

Mazatlán

With a stay at Hotel Riu Emerald Bay - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of The Mazatlan Malecón and Witches Beach. .This all-inclusive property is 10.6 mi (17 km) from Olas Altas Beach and 1.5 mi (2.5 km) from Marina Mazatlan Golf Course.

What's nearby

  • Witches Beach - 1 min walk - 0.1 miles
  • Mazagua Aquatic Park - 7 min walk - 0.4 miles
  • Marina Mazatlan Golf Course - 4 min drive - 1.5 miles
  • Cerritos Beach - 7 min drive - 3.4 miles
  • The Mazatlan Malecón - 12 min drive - 6.5 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Hotel Riu Mazatlán, Sinaloa - ‬1 min walk
  • ‪Kelly's Bar - ‬5 min drive
  • ‪The Bistro - ‬17 min walk
  • ‪Restaurante Las Gaviotas @ RIU Emerald Bay - ‬1 min walk
  • ‪La Tambora - ‬3 min walk

About this property

Hotel Riu Emerald Bay - All Inclusive

Family-friendly property on the beach, with 5 outdoor pools
Hotel Riu Emerald Bay - All Inclusive offers 1028 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mazatlán property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Guests under 18 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 1028 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. This Art Deco property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Satisfy your appetite at Las Tres Islas, one of the property's 5 restaurants. Wind down with a drink at one of the 7 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Mazatlán? This property has 5167 square feet (480 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Las Tres Islas - This buffet restaurant serves breakfast and dinner.
Bamboo - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Tabasco - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Las Gaviotas - This poolside buffet restaurant serves lunch and dinner. Open daily.
Sports Bar - Onsite sports bar. Open 24 hours. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Las Gaviotas
  • Las Tres Islas
  • Sports Bar
  • Tabasco

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,167 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 2 buildings
  • 20 floors
  • Art Deco architecture
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi

Hotel Riu Emerald Bay - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1160 out of 2133 reviews
Rating 8 - Good. 484 out of 2133 reviews
Rating 6 - Okay. 241 out of 2133 reviews
Rating 4 - Poor. 125 out of 2133 reviews
Rating 2 - Terrible. 123 out of 2133 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

johana

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 3 nights in Aug 2025

4/10 Poor

Monica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Sep 2025

10/10 Excellent

Mary Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice,the only comment I have about the room is the tub shower combination.once you get in the into it and close the shower curtain it’s totally dark and the anti slip on the tub needs to be redone . I did slip but managed to save my self from falling. This hotels biggest strength is their people , everyone was consistently friendly,helpful and did their jobs regardless of the language barrier ( I don’t speak Spanish) I was impressed with every team member I encountered and would return again. I had a really good time.
The big pool and ther are four others,lots of seating
Main pool at night
The little touches from the room cleaners are great and they do an excellent job keeping the room tidy
Stayed 5 nights in Sep 2025

8/10 Good

Gerardo

Stayed 5 nights in Sep 2025

10/10 Excellent

Aleida Roxana Galindo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time of my life here. Thank you Riu for providing everything so I can enjoy this vacation.
Amazing setup and lots food options
Breakfast
Night view
Morning view
Stayed 4 nights in Sep 2025

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service beautiful place
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2025

10/10 Excellent

Estela

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, will be returning.
Stayed 5 nights in Aug 2025

10/10 Excellent

Anayeli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 4 nights in Sep 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tabasco restaurant was not good. Basically, no shopping available.
Stayed 7 nights in Sep 2025

10/10 Excellent

steven

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was convenient and on the property
Stayed 5 nights in Aug 2025

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kaleb Valenzuela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy agradable, la comida mejor que en otros Riu, los programas del teatro mucho mejor que igual otros Riu en los que dan más preferencia a los extranjeros, el grupo de rock en los viernes de noche al 100%. La cama que teníamos estaba muy rígida para nuestro gusto pero nos mandaron un sobre conchon que lo hizo mucho mejor. Las albercas muy amplias y no estaban llenas.
Stayed 4 nights in Sep 2025

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue excelente, todo el personal es muy amable.
Stayed 7 nights in Aug 2025

10/10 Excellent

Lizzeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Generally everything was great. Checking in was very quick, great staff at the lobby. It was a great option for us as a family of four. We did come across one or two rude staff members at the bars, but other than that everything was awesome
Stayed 4 nights in Aug 2025

8/10 Good

Octavio

Liked: Cleanliness
Disliked: Staff & service
Clean room but lights went out. Only a couple of outlets in the room. Fridge was empty. The pools were always packed. The elevator was super hot and too little for amount of people in need of them. Beautiful hotel from outside.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Stayed 3 nights in Aug 2025

2/10 Terrible

joseph Nader

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

6/10 Okay

Kayleen

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
staff was very nice and helpful , beach area was really nice and the view was amazing. Hotel is very far from the main areas in Mazatlan.Room was outdated and the tub/shower smelled bad.Actual room was not nice but the view and staff were very helpful.Food was okay.Pool water was very hot
Stayed 3 nights in Aug 2025

10/10 Excellent

Ricardo Aquino

Traveled with family and small children
Liked: Cleanliness, amenities
Excellent service
Stayed 3 nights in Aug 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel para disfrutar de unas vacaciones en familia y con atento personal en todas sus áreas 🙂
Stayed 5 nights in Aug 2025

10/10 Excellent

Gustavo, Mechanicsburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casi todo excelente, solo que algunos de los vinos son de marcas de mala calidad
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Stayed 4 nights in Aug 2025